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Topic: Recieved a book with minor bite marks...

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Subject: Recieved a book with minor bite marks...
Date Posted: 7/31/2009 9:44 AM ET
Member Since: 2/28/2009
Posts: 11
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I got two books from another member.  The second book was in perfect condition, however the first book has minor bite marks on the cover.  It's not too serious, but is it aganist guidelines to send a book with bite marks on the cover?  I really wanted the book and the marks aren't serious enough that I'm going to refuse it...but I was curious if it was aganist guidelines and if I should say something to the sender...?

Date Posted: 7/31/2009 10:11 AM ET
Member Since: 11/11/2005
Posts: 5,238
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Yes, it is against guidelines.   Somewhere in the guidlines it says that a book cannot be chewed or gnawed on - by an animal or a human.

Date Posted: 7/31/2009 10:38 AM ET
Member Since: 2/28/2009
Posts: 11
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So should I mark it RWAP?  I want the book and it's not serious enough for me to have a problem with.  But if it's aganist guidelines it's aganist guidelines...

Date Posted: 7/31/2009 11:06 AM ET
Member Since: 11/30/2007
Posts: 4,953
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You would not be able to repost this book because of the guidelines. For this reason you should mark it RWAP. Now, it sounds like you think she might want the book back and you wouldn't get to keep it. That's not true, you are under no obligation to return it to her. You do get to keep it.By marking it RWAP, the member will know next time not to send books with bite marks and you hopefully will get your credit back.

Date Posted: 7/31/2009 11:19 AM ET
Member Since: 5/16/2008
Posts: 2,135
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Ha! I got turned down for a WL book and the person wrote that her dog chewed part of the book. (She turned down my "no homes with smokers" RC saying she didn't smoke but didn't know where the book had been... um... thanks for reading. Then went on to say that also, her dog had chewed her book but that wasn't stopping her from posting it to the next person.) I hope you weren't that next person, but someone unfortunately is!

Date Posted: 7/31/2009 11:44 AM ET
Member Since: 8/16/2007
Posts: 15,185
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You can mark a book a RWAP and not ask for your credit back if you are OK with the book, you can ask for it too, but it sounds like that is not an issue to you. I usually mark those as RWP, tell them what was wrong, that it suits my purposes ok and I don't require a credit back, but they need to watch what they send in the future because not everyone will feel that way and they'd be required to give the credit back if they were asked. Then I mark it resolved after a day or two.

Date Posted: 7/31/2009 12:49 PM ET
Member Since: 8/25/2007
Posts: 13,134
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Just curious, and in all seriousness----were the bite marks animal or human? 

Date Posted: 7/31/2009 12:55 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Are sure they were bite marks and not a puncture of some kind from postal abuse? 

 

Date Posted: 7/31/2009 1:01 PM ET
Member Since: 1/17/2009
Posts: 9,664
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I put books in my purse and they can get dinged around in there .... like small "dents" to the cover where something presses against it or even scrapes against it, or small scrapes along the edges. If I didn't know how they actually got the marks, it might be possible to guess that they had been chewed.

Key dents can especially look like bite marks.

I would only RWAP it if it is extremely clear that the book has actual bite marks.

( I did have my dog chew up a WL book once ... right before I was going to repost it (he ate half the cover!!!!!) but I gave it away as unpostable, of course.) I only have one book chewer, but he really likes them! He will also eat magazines if I leave them where he can reach.



Last Edited on: 7/31/09 1:13 PM ET - Total times edited: 1
Date Posted: 7/31/2009 1:47 PM ET
Member Since: 2/28/2009
Posts: 11
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I had a friend's cat get ahold of a boxset cover of mine a few years ago and it looks exactly like that, the shape circular frame shape teeth make when you bite something.  It looks a lot like a kitten's teeth marks too since there are a few places were something sharp cleary went through.  I got a second opinion on it from my brother who works with animals and he said it looked like bite marks.

 

I wasn't aware of the fact we could say a book was RWAP and still keep it.  I'm going to email the woman who sent it to me and inform her about it...but if I'm keeping it does that mean I get credit refund?  I just feel bad getting the book for free even if it is unpostable...

 



Last Edited on: 7/31/09 1:49 PM ET - Total times edited: 1
Date Posted: 7/31/2009 2:09 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Rebecca--

Marking a damaged book RWP is obligatory; asking for your credit back is optional.  You are not required to send the book back, even if the sender offers you money or credits to do so (unless you keep the money/credits, of course).

The system depends on RWPs being marked as such so that chronic problem senders can be weeded out, and accidental ones can be encouraged to be more familiar with the rules and/or take a closer look at their bookshelves.

Cheers,

Catt

Subject: Really?
Date Posted: 7/31/2009 6:11 PM ET
Member Since: 7/22/2008
Posts: 17
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Is marking a damaged book really OBLIGATORY? I understand why you'd want to, but I can't imagine that you have to. I (knock on wood) have never received a book that clearly violated PBS guidelines and I've gotten so many books by now, if I got one that was slightly out of guidelines I doubt I'd bother marking it RWAP. Now if it was full of stains or ripped pages, etc I would. But I've gotten so many wonderful books that I wouldn't sweat the small stuff -- I've got better things to do with my time and spirit. I hope I'm not violating a PBS policy.

Date Posted: 7/31/2009 7:26 PM ET
Member Since: 1/17/2009
Posts: 9,664
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I think a lot of poeple just "let it go" unless the problem is extreme, and this is one of the reasons why so many unpostables get sent out.

Most people here on the forums do "sweat the small stuff", not because they actually care about the small issue with the book in and of itself, but because they don't feel OK about re-posting that book that they know is unpostable.

There are lots of things in the PBS condition guidelines that I personally don't care about, but if I get books with those issues, I mark them RWAP, because otherwise, I am losing my credit. And, although I believe that many people probably send out unpostables by accident, I believe an equal number probably send them out on purpose, thinking ... "well its just a little problem, and chances are, they won't mark it RWAP anyway." I would like those people to think twice before doing that.

Date Posted: 7/31/2009 8:00 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Marking books RWP is how we get rid of bad senders.  If it's hte only bad book they sent out then it won't hurt them. But if they make a habit out of sending bad books then it helps get rid of them.

I won't mark a borderline book RWP. I've received a lot of books here that I wouldn't have sent out but they were kind of gray area.  Those I just accept that I'm the last one that will pay a credit for the book.  But if it's obviously unpostabe (and I think bite marks qualify for this) I will mark it RWP.  I only ask for my credit back on the reallly bad books.  But I figure that at least the RWP is on their record.

Date Posted: 8/1/2009 3:49 AM ET
Member Since: 7/7/2007
Posts: 4,815
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<<Is marking a damaged book really OBLIGATORY?>>

It is essential to making the system, and thus the PBS community, work.  Per the Help Center:

"We cannot mediate individual problem swaps at PBS.  We can't adjudicate from a distance; moreover, the club is large enough that even intervening in the small percentage of disputed transactions would not be possible time-wise.  This is why marking a problem swap received "with a problem" is so important: if a sender's account shows a pattern of problems, we will intervene and the sender may be expelled from the club. " [emphasis mine]

You aren't obligated to ask for your credit back if you don't wish to, only to mark that the book was sent with a problem so there is a record on the account.

I think Sara said it very well, "I believe an equal number probably send them out on purpose, thinking ... "well its just a little problem, and chances are, they won't mark it RWAP anyway." I would like those people to think twice before doing that."

That's the goal -- not only to weed out problems, but also to alert new members (and not-so-new members) to the rules and/or to have a closer look over their books before sending them out.

Cheers,

Catt

Date Posted: 8/1/2009 9:59 AM ET
Member Since: 2/28/2009
Posts: 11
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Thanks everyone for all the help.  I marked it RWAP and they quickly responded.  I've gotten one other book that was questionable, but still in good shape (former libray book, but the gunk from the stickers came off with goo-be gone).

Date Posted: 8/1/2009 4:15 PM ET
Member Since: 12/9/2007
Posts: 9,601
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Just my little spiel here - PBS members are the quality control for PBS books and the way that is done is by holding firm on the postability conditions laid down by PBS.  Borderline/gray areas are one thing, but clearly posted books with problems covered by the conditions guidelines are another and should be marked as such.  Things can get past us sometimes when we are posting and sending, but it is important once in a while to be reminded.  Like they say - "give them and inch and they'll take a mile".   Uphold those quality conditions!!  This is the only way that we can be sure that we will be (most likely) be getting quality used books when we order.

Ruth