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Topic: Recieved wrong book, sort of

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Subject: Recieved wrong book, sort of
Date Posted: 11/6/2008 10:09 AM ET
Member Since: 7/24/2008
Posts: 54
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I was reccommended The Mysterious Island by Jules Verne and went looking for it on PBS. 

I found this copy:   http://www.paperbackswap.com/book/details/9781578400331-The+Mysterious+Island+Classics+Illustrated  available and ordered it.  When I received it instead of being the book I wanted, it was the book in comic book form and about 20 pages long (not the 700 page novel I was expecting).  There was no mention of this being a comic book version in the description, and in fact I think the description is from another book entirely.  This was supposed to be a new uncensored translation with original illustrations from the novel as it was first published.  The isbns on the page match the ones on the book I received.  When I looked up the isbns at amazon.com there was also no mention of this being a comic book.

I don't know exactly where I'm going with this, because I ordered an isbn and that's the isbn I got, but it's wasn't the book as described by either pbs or amazon.

What are your thoughts on what I should do about this, and how to keep it from happening again?



Last Edited on: 11/6/08 10:10 AM ET - Total times edited: 1
Date Posted: 11/6/2008 10:50 AM ET
Member Since: 9/11/2008
Posts: 203
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That's too bad.  Unfortunately, since the ISBN is correct, you can't ask the sender for your credit back.  You should definitely email the PBS team and let them know that the book description is wrong.  If it was me, I think I would request that PBS refund your credit since you ordered the book based off of an incorrect description.  I'm not sure how far that will get you but it is worth a shot.

Date Posted: 11/6/2008 10:54 AM ET
Member Since: 10/23/2005
Posts: 7,718
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Well that's not fun!!

Just a few thoughts after looking at the listing:

The Author is listed as Manning Stokes first and Jules Vern 3rd. The listing does say (Illustrated Classics). While I am not a comic or graphic reader, I can see how this type of book can be helpful for young readers to read the classics.

ISBNs are tricky in this situation, since not knowing what ISBN would be a book you may want. And ordering from just the title could cause the same issue.

Maybe a junior high student would enjoy a gift of this book? And ordering another from the Jules Verner Author's list in the search may be a better way to get a book you would enjoy?

There is one ISBN available which appears, repeat, appears to be in novel form: 0582541433

 

Edited after seeing the above post: The book information is as complete as the publisher has made it. PBS is not responsible for how the information is reported by publishers. And since the words "Illustrated Classics" appear in the title, the listing is as correct as it could be.



Last Edited on: 11/6/08 10:57 AM ET - Total times edited: 1
Date Posted: 11/6/2008 10:57 AM ET
Member Since: 2/13/2007
Posts: 8,411
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I would ask for my credit back!  In the Help Center it says that single issue comic books and non-childrens' books with lees that 50 pages are not postable:

Pamphlets/Booklets/leaflets without ISBNs: NO

  • These sometimes contain advertising; members also complain at having to pay a credit for these.
  • Leaflets = non-children's books with less than 20 pages
  • Booklets = non-children's books with less than 50 pages
  • Leaflet/pamphlets/booklets with ISBNs may be posted
    • if so, the number of pages must be included in the item description.
  • Children's books do not count as booklets or leaflets, even if they are short. 
    • Children's books can be expected to have short pagelengths and the booklet/leaflet designations do not apply.

Single-Issue Comic Books: NO

  • These often contain advertising.
Cathy A. (Cathy) - ,
Date Posted: 11/6/2008 11:06 AM ET
Member Since: 12/27/2005
Posts: 4,117
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You don't have to contact the PBS Team to correct the book description. You can just scroll to the bottom of this screen and click Edit Book Data. Unfortunately, you can't get a refund for a book that has bad data in the database.

It's really hard to tell what this book is on other sites too. Even on Amazon there's no clue: http://www.amazon.com/Mysterious-Island-Classics-Illustrated/dp/1578400333/ref=cm_cr_pr_product_top There are 69 glowing reviews, but they must be for some other version of the book because none of them mentions that it's a graphic novel. If you click Search Inside on that page, they actually show the text of an earlier version of this book.

Date Posted: 11/6/2008 11:20 AM ET
Member Since: 8/9/2007
Posts: 4,058
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If it has an ISBN#, it can be listed here.  It doesn't qualify as a comic book or non-children's book with less than 50 pages.  My understanding of ISBN#s is that more than one edition of the same book can share a specific ISBN#.  They are never "wrong" (or they aren't supposed to be) in  the sense that if a book has an ISBN# printed somewhere on the cover or inside of the book, that is the correct International Standard Book Number (ISBN) that uniquely identifies it for the marketing & tracking purposes of booksellers, libraries, wholesalers & distributors, etc.  What that basically boils down to, is that you can order a book that has the correct ISBN#, and still not receive the edition you thought you were ordering, because all of the four unique characteristics of the ISBN#s will usually be the same if all four of the corresponding factors that go into the assigning of that number are the same.  If the same publisher prints several editions of a specific title in MMP form, for instance, they don't usually assign a unique ISBN# for each separate edition or printing of it.  They get assigned a block of ISBN#'s by the ISBN agency for their country or geographic territory, and they assign those numbers to the books they publish.  I know that they reuse them, sometimes several times over, for reprintings, but I don't know exactly when & why they'll assign a new or unique ISBN# to a reprinting of one specific title, I just know that they sometimes do.  I used to assume that was for hardcover vs. trade paperback & MMP editions, but I've heard recently of hardcover editions having the same ISBN# as an MMP, and I do believe I've seen trade paperbacks with the same ISBN#s as an MMP edition.  It seems to me like a comic book or graphic novel edition of a certain title would qualify for a unique number, but I have no idea what the reasoning behind it not being assigned one would be.  What is true, is that if there are two or more editions of a book and they all have different, unique ISBN#s of their own, you can safely order one those editions by that unique ISBN# and you'll get the one you want - unless someone (reseller, PBS member, etc.) messed up and listed a book by the wrong ISBN#.  Hope that makes sense, because I'm looking back over it and getting confused myself:P



Last Edited on: 11/6/08 11:22 AM ET - Total times edited: 1
Date Posted: 11/6/2008 12:13 PM ET
Member Since: 8/9/2007
Posts: 4,058
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Ahh, you know what?  I clicked on the link in your post, and I'm not seeing a page count on the edtion you ordered, so 20 pages could be correct.  If you wanted the 700+ page version in a paperback, this is probably the one you should have ordered: www.paperbackswap.com/book/details/9780812972122-The+Mysterious+Island+Modern+Library+MM 

I also double-checked the ISBN# on your link above at Amazon, and it is the same book - The Mysterious Island (Classics Illustrated) ISBN-10: 1578400333 - ISBN-13: 978-1578400331 - that you received.  Is it possible that you just entered the title of the book into the PBS database search and ordered the first one on the list?  That Classics Illustrated version with the multiple authors is the first one.  The 768 page novel The Mysterious Island (Modern Library MM) in mass-market paperback ISBN-13: 9780812972122 - ISBN-10: 0812972120 is number 2 on the list, and probably the one you wanted.  In other words, it looks like you ordered the wrong edition rather than being sent the wrong one.

*ETA:  I checked here & Amazon and I think this one is another possibility for the edition you actually want: The Mysterious Island (Modern Library Classics).  There are no copies in the system here, but only two others wishing for it.  From Amazon: "Like the new Modern Library edition (noted in Forecasts, Dec. 24), it boasts black-and-white illustrations and is unexpurgated; unlike it, this volume contains a Verne chronology and brief biography, endnotes, appendixes and information about previous translations."



Last Edited on: 11/6/08 12:28 PM ET - Total times edited: 1
Date Posted: 11/6/2008 12:55 PM ET
Member Since: 8/16/2007
Posts: 15,185
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Just because something has an ISBN # DOES NOT mean it can be listed here. PBS clearly bans comic books from being posted. Report this as RWAP - wrong book and ask for your credit back quoting the rules as copied above that comic books are not allowed in the PBS system. It should never have been posted into PBS in the first place.



Last Edited on: 11/6/08 1:48 PM ET - Total times edited: 1
Date Posted: 11/6/2008 1:57 PM ET
Member Since: 8/9/2007
Posts: 4,058
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Umm... I'd look into this a little more closely before I marked it RWAP.   The book she linked to above and says she actually ordered  - is NOT listed anywhere as a "comic book".  It's entirely possible that it's a children's book, but it certainly doesn't appear to be a comic book, nor does it look like the "700 page novel" she says she was expecting to receive.  There is no page count, but from what she's saying in her initial post, it also appears likely that she ordered the wrong thing.  If she didn't receive the book she linked to and claims to have ordered, then I'd say reporting it RWAP is definitely in order, but she also needs to verify the ISBN# on the book she received.  If it matches and it is indeed a comic, I would probably contact the site owners and see what they advise before doing anything.

http://www.amazon.com/Mysterious-Island-Classics-Illustrated/dp/1578400333/ref=sr_11_1?ie=UTF8&qid=1225995495&sr=11-1

That one doesn't look like a "comic" book to me, but right now, I think it's unclear whether the book she has actually is a comic book or not because the one with that ISBN# doesn't have the usual weight and dimensions of either a paperback or a comic book.  At this point, I suggest that she look very closely at the Amazon page - possibly including the "look inside this book" tab and see if that is the book she received.  I don't know if there are others, but my cousin had a collection of old Jules Verne comic books, and they looked like this: www.julesverne.ca/jvcomics.html

Date Posted: 11/6/2008 1:59 PM ET
Member Since: 10/23/2005
Posts: 7,718
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Melanie,

It is not a comic book, (I dont think) but a graphic novel, and as such can be posted.

Date Posted: 11/6/2008 2:47 PM ET
Member Since: 8/16/2007
Posts: 15,185
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Melanie, It is not a comic book, (I dont think) but a graphic novel, and as such can be posted. I am going by what the OP says she is holding, "a comic book". I also cannot believe the graphic novel version of a 700 page book is 20 pages. All the details given say single issue comic book to me.  If it is truely meant to be a booklet (not a book at 20 pages) then the low number of pages needs to be in the description.  Actually, Amazon lists this ISBN at over 600 pages so it isn't like the person ordering could know that someone might send a comic book version of the book. I stand by my opinion that this is a comic book and should not have been posted into the system.

Date Posted: 11/6/2008 2:58 PM ET
Member Since: 8/9/2007
Posts: 4,058
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That's why I keep suggesting she check to see if it has an ISBN# and if it matches what she ordered.  As far as I know, comic books - not compliations or graphic novels - don't have ISBN#s that I'm aware of.  The compilations do, but something like a "January 1985 edition" (just throwing out a random for instance date there - have no idea of there even is one of those:P) comic book, like Batman, Superman, and yeah, Jules Verne comics as well, are classified as periodicals and don't have ISBN#s.  Now compliations, which are like an entire series of a specific comic do, as do graphic novels.  I think PBS doesn't allow comics because of the advertising in them & the postal regulations, and not due to the ISBN# issue.

 

*ETA:

"Actually, Amazon lists this ISBN at over 600 pages so it isn't like the person ordering could know that someone might send a comic book version of the book."

Where are you seeing this on the Amazon page?  These are the product details from the book she linked to:

www.amazon.com/Mysterious-Island-Classics-Illustrated/dp/1578400333/ref=sr_11_1

Product Details:

  • * Paperback
  • * Publisher: Acclaim Books (July 1997)
  • * Language: English
  • * ISBN-10: 1578400333
  • * ISBN-13: 978-1578400331
  • * Product Dimensions: 8 x 5.2 x 0.2 inches
  • * Shipping Weight: 3.2 ounces

I don't see a page count on there.

(editing again for smooshy text:P)

 



Last Edited on: 11/6/08 3:16 PM ET - Total times edited: 3
Date Posted: 11/6/2008 4:31 PM ET
Member Since: 6/15/2006
Posts: 1,691
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Didn't you see all the listings that show this copy as a Children's Book?  I can clearly read that it even lists this as a Baby Book.  Though, there are listings that are appropriate for adults, too.

I think it would be difficult to look at the listing as I am seeing it (maybe it was updated, who knows?) and mistake this book for a 700 page tome.  What little kid would be interested in a book that big?  (Outside of the Harry Potters, that is.)

As for looking it up on Amazon -- it clearly shows on Amazon that the book weighs 3.2 oz.  A small MMP (like a Harlequin) weighs about 5oz.  Don't know if you looked at Amazon before or after you received your copy.  If so, it is listed right under the ISBN that it is bigger than a MMP and then that it weighs next to nothing.

Date Posted: 11/6/2008 4:47 PM ET
Member Since: 8/9/2007
Posts: 4,058
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Elizabeth also needs so go back and re-edit the book data where she posted into the database that it's a comic book:P

Date Posted: 11/6/2008 4:49 PM ET
Member Since: 8/26/2006
Posts: 9,321
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I checked on it, and yes, it's a "graphic novel" (Classics Illustrated publishes a lot of classics in graphic novel form.)  I put through an edit to make it a little more clear, based on what I could find on-line.  I couldn't find an actual page count, though, so I left that blank.  If you want to count the pages and put an edit through with that info, it would be most welcome, but it looks as if the pages aren't numbered.

I ended up with a graphic novel of a book I wanted at one point, and that's when I realized that there's a reason "Classics Illustrated" is included in the title.  :-) My college-aged kids were DELIGHTED to have it.  Graphic novels and manga are quite popular now, and are not comic books.

 

Date Posted: 11/6/2008 5:42 PM ET
Member Since: 10/13/2007
Posts: 36,445
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Ok so I figured I would go look this up in OCLC, this book is listed as a study guide and that it is the comic book version followed by an essay.

490 0 Classics illustrated


490 0 Acclaim books study guide


520  A comic book adaptation of Verne's novel, followed by an essay.

 

This is how it is displayed in the cataloging for this book from the Library of Congress.

SO it depends if PBS was to view it as a study guide or as a comic book.

We have them as graphic novel study guides at my library.



Last Edited on: 11/6/08 5:44 PM ET - Total times edited: 2
Date Posted: 11/6/2008 6:08 PM ET
Member Since: 8/9/2007
Posts: 4,058
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Oh ROFL!   This is getting hilarious...  It's a graphic novel, a childrens book, a comic book, and a study guide. Talk about ubiquitous:P  I may have to order a copy of this thing just to see what the heck it actually is.  It reminds me of the old Saturday Night Live skit for "New Shimmer".  It's a desert topping!  It's a floor wax!  It's a desert topping, you cow!

Date Posted: 11/6/2008 6:14 PM ET
Member Since: 10/13/2007
Posts: 36,445
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My information is what the libraries get when they down load the records to catalog the books.

Basically it is a  children's study guide in comic book format BUT alot of places now call that graphic novel.

The only things we classify as comic books are batman, spiderman, donald duck type comics the rest are graphic novels :)

Shall I bring into the aurguement if this is a Young adult, childrens or classic classification..LOL I have found 7 different libraries that own them and some of them use childrens (j)  or YA or just put it as a classic. All are listed as fiction and not non fiction (which a study guide would be).



Last Edited on: 11/6/08 6:23 PM ET - Total times edited: 1
Date Posted: 11/6/2008 8:49 PM ET
Member Since: 6/15/2006
Posts: 1,691
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One of my libraries would probably put it either in the YA or in with the graphics.  I have another that would list it with the cartoon books.  And another who would put it in with the regular fiction.  Depends on what their customers want or how they catalog.  I didn't see it at the Library of Congress and don't have OCLC at home.  Pam, add some more tracings so that it can be a floor wax & a dessert topping, too!  ;)

Jules Verne must be just spinning in his grave.

 

Date Posted: 11/6/2008 8:58 PM ET
Member Since: 7/24/2008
Posts: 54
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Thank you so much everyone for your input today.  It was a wonderful surprise to find so many replies when I got home, and all of them helpful and thoughtfully written!

To clear up a few questions: 

The isbn on the item I have at home does match the isbn listed on pbs.

The item is 32 pages long (I counted, it does not have page numbers).

I wasn't suspicious of it being listed as an "Illustrated Classic" because the pbs page description said it included original illustrations from the first publication in the 1800s. 

I understand that I ordered the wrong book, but if the description on the pbs page had been correct, it would have been the right book.

The description on the pbs page is now the correct description, I added the tags and review, and thank you Patouie for updating the description and content information.  :)

I did research the isbn I was requesting on Amazon before I ordered it on PBS, but nothing there led me to believe it was anything other than a full length edition of the novel.

Did I miss anything? 

I'm emailing PBS to see what they say about the situation, and I really do appreciate everyone's help on the issue!  I'll let you know how they respond, and feel free to add more to the discussion, I'll keep reading :)



Last Edited on: 11/7/08 9:10 AM ET - Total times edited: 3
Date Posted: 11/6/2008 11:01 PM ET
Member Since: 8/9/2007
Posts: 4,058
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Well, this one was entertaining today, I know that:P  I sat here working on boring budget stuff and watching this thread today, and about the time that Pam posted the OCLC info, I was falling out my chair laughing.  Everyone seemed to have such strong opinions on what it was, and it ended up looking like everyone was right.  There's one for the record books:P

Date Posted: 11/6/2008 11:11 PM ET
Member Since: 10/23/2005
Posts: 7,718
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I agree Kim, I was off today and determined not to do any housework, or any errands. Just kinda veg out. I put this on my Watched Topics list and really was enjoying the research I did and reading the research everyone else did. Thank you all for an entertaining afternoon.LOL at the desert topping and floor wax, Ange! I was starting to wonder if Elizabeth was going to come back and post here or if we were just going to go on with our own discussion, so I am very glad she posted again. And thanks Patty for the insight into the BI info!

Date Posted: 11/7/2008 5:20 PM ET
Member Since: 10/13/2007
Posts: 36,445
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You think this is interesting..LOL the things I have seen while cataloging books for the library has me in stitches, like the cozy mystery book that have it listed as a cookbook because it had some pie recipe in the back..LMAO!

But that one book, it could and HAS been listed as various different things at different libraries depending on their catalogin criteria. And the headaches, meetings and "chats" that would ensue woud be very amusing.

Since I have seen these books (whole bunch of them) I would say they arent a comic, traditional comics have paper covers and these have proper book cardboard covers.  LOL 

I totally loved this thread, I love looking in OCLC and seeing what insanity they have done now.