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Topic: Are there any recriminations for...............

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Subject: Are there any recriminations for...............
Date Posted: 9/22/2007 6:24 PM ET
Member Since: 7/8/2006
Posts: 791
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Ok,I'm a pretty laid back swapper but this REALLY bothers me! Right now I have two people who are sending me books.Both have marked their books mailed days and in one case TWO WHOLE WEEKS before they printed out labels.(of course someone could hand adress a book and then later print a label for some odd reason but the books have yet to show up here so I'm guessing that's not the case) Do people not know that this information is available by clicking on the details of a transaction? And worse yet-the books will be postmarked.I have no problem with people sending books late.I know that life happens but it's just dishonest to mark books mailed when you know darn well you haven't mailed  'em.

Grrrrrrrrrrrrrrr

Stacy

Date Posted: 9/22/2007 6:31 PM ET
Member Since: 2/11/2007
Posts: 808
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I thought it is impossible to mark a book MAILED until after printing a label?

Cathy A. (Cathy) - ,
Date Posted: 9/22/2007 6:33 PM ET
Member Since: 12/27/2005
Posts: 4,110
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Did you know you can only see the most recent date that they looked at the label?

It's impossible to mark a book mailed without having opened the label file and seen the address (PBS doesn't have any way to know if they actually click Print or not after viewing the label.) If I had a book that hadn't arrived after 2 weeks, I might very well open the label file, look at the address to see if it's exceptionally far away or double check it at www.usps.com to make sure it's valid.

Yeah, they might have mailed late, but you're making assumptions with no basis in fact at this point. There's plenty of time to be upset when you get the books and see the postmarks.

Date Posted: 9/22/2007 6:34 PM ET
Member Since: 8/5/2005
Posts: 30
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I think a sender can re-print the wrapper at any time before you've marked the book mailed, and the date of the last printing (or accessing) is what will show up on your end, so perhaps for whatever reason, they accessed the wrapper again.  Not saying this is exactly what happened, but it could be the case.

Date Posted: 9/22/2007 8:20 PM ET
Member Since: 12/23/2005
Posts: 1,157
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I would just wait and see when they come. Check the dates then. Like someone else mentioned, you can view the print label function more than once.

Date Posted: 9/22/2007 8:36 PM ET
Member Since: 2/17/2006
Posts: 468
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I've done that before - gone back and clicked print to check the mailing label or address after I'd actually mailed the book. I then end up with a "last printed" date that is after the actual mailing date.

Date Posted: 9/22/2007 8:37 PM ET
Member Since: 6/10/2007
Posts: 10,401
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You have to print a label before you can mail it. There is no other way to tell where to mail it, anyway. Maybe they printed it out to see where it was going. Two weeks is pretty normal ship time for a book.

Are you having a bad day? :D

Date Posted: 9/22/2007 9:17 PM ET
Member Since: 5/29/2007
Posts: 13,347
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Any time you want to see the address you must open the "print label" button.  And the last time you opened it will then show, in the "details", that date as the date the label was printed.  One can mail a book, and then check the address 2 weeks later and that will be the date you see in your "details".  Odd, but that's the way it works.

2 weeks is a very reasonable time for media mail. 

Not that the scenario you've described isn't at all possible.  There have certainly been threads where one will say that the sender marked the book sent only to PM them days later to tell them it hadn't been sent yet.  It does happen, and it isn't right, but just because the last date they opened the label link is showing up for you doesn't mean that's when they mailed it.  Most folks here are pretty honest about when they mailed a book, so unless they've stiffed ya before, I'd trust them for now and wait until you see the postmark.



Last Edited on: 9/22/07 9:17 PM ET - Total times edited: 1
Date Posted: 9/22/2007 9:18 PM ET
Member Since: 10/30/2006
Posts: 8,426
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Last Edited on: 12/11/08 7:50 PM ET - Total times edited: 1
Date Posted: 9/22/2007 9:58 PM ET
Member Since: 5/31/2006
Posts: 568
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In the case like Nancy described, I make sure to fill out the survey and repeat the info about the late shipping in the "any other info we should know?" section. That is uncool!

But I use Paypal shipping with delivery confirmation, and sometimes I go check on the delivery confirmation. To get the address (if I didn't write it down elsewhere), I would have to open up the PBS shipping label again.

I hope the books get to you on Monday, Stacy.  Monday is always a good mail day for me.

Date Posted: 9/22/2007 10:55 PM ET
Member Since: 8/2/2005
Posts: 405
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This has been happening to me more and more to me in the past two months. And when I say more I mean that at least 6 out of the last ten books I've gotten have been mailed out at least a week after the sender told PBS that they were mailed. Not one of them has sent me a PM telling me that the book was mailed out late. I'm a forgiving woman, I understand things happen that delay mailing of a book, but please tell me about it! I really do feel that when someone mails it out later then they indicate and they don't say one word about it to me then they really are lying.

In fact, now that I think about it, I've even had one of those folks yell at me in a PM when I fill out that little survey when I receive a book telling me that I was being mean and petty and trying to get them into trouble. Well hun I got news for you (speaking of course to a general YOU and not to anyone reading this right now), if you mail the book a day or two late or even PM me then there will be no problem, if you yell at me for your mistake then I'm guessing that you make a regular habit of this and your "late reports" will add up and you will be getting a nice PM from R&R about it.

ADVICE TO TAKE TO HEART: If you, for any reason, have to mail a book out later then what you are indicating on the computer, have the decency to PM the requester. No one will get mad or yell at you, they will appreciate the heads up and all will be well. NO ONE WILL BITE YOU!! LOL!!

 



Last Edited on: 9/22/07 10:57 PM ET - Total times edited: 1
Date Posted: 9/23/2007 2:01 AM ET
Member Since: 8/30/2005
Posts: 827
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To see the address, you don't have to reprint. You can just click the Details button.

Date Posted: 9/23/2007 2:52 AM ET
Member Since: 11/14/2005
Posts: 6,421
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stacy asked: "Do people not know that this information is available by clicking on the details of a transaction?"

Since out of the small percentage of persons that actually post on the forums, compared to the thousands that are actually members, you got 3 people respond that do not know you do not have to click the print wrapper button to see the address again, my guess is very likely "No, not a lot of them"

ETA: Oh, and as for the answer to your question, "Are there any recrimminations?" The answer is yes, when you do receive the books, if they truly weren't mailed when it says they were supposed to have been, then be sure to fill out the survey and note the postage date, and in the msg to R&R at the bottom, repeat that it was mailed late. This marks a flag on their account, and too many of these flags will cause them to get a reprimand from R&R, and possibly get their account shut down.



Last Edited on: 9/23/07 3:39 AM ET - Total times edited: 1
Date Posted: 9/23/2007 6:31 AM ET
Member Since: 1/8/2006
Posts: 17
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Defending the postmark thing...

I have been mailing books both from my mailbox AND thru the post office with postage already on.  Sometimes the darn things are taking DAYS to be processed with a postmark.  So I've gotten some PBS nasty-grams about sending late books when I DID send them on time.

DC doesn't help.  They never get scanned at my city...but at the routing center (or whatever you call it) in Memphis...IF they do get scanned at all, that means on delivery too!   And I have had them take up to 7 days to be scanned in Memphis, which is only a 4 hour drive from here.

 

 

Date Posted: 9/23/2007 8:08 AM ET
Member Since: 6/13/2007
Posts: 905
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wow teri, I didn't know they could take days to postmark.  I always thought htat once a peice of mail went to the first postoffice they marked it before sending it on to it's destination.

Date Posted: 9/23/2007 10:06 AM ET
Member Since: 3/13/2006
Posts: 2,024
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Do people not know that this information is available by clicking on the details of a transaction?

I have to admit this is a new piece of information for me!  Not that I often need to check an address after I've mailed the book, but if I did I probably would have reopened the "print address" page.  So I've learned something new!

Hope you get your books shortly, Stacie.

Date Posted: 9/23/2007 10:14 AM ET
Member Since: 1/2/2006
Posts: 575
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Jeanette, not only can it take days but sometimes a book will never get postmarked. I've had many books come to me with no postmark. The only way you can tell 100% if the book was mailed on time is if it's a metered postmark.

Date Posted: 9/23/2007 10:17 AM ET
Member Since: 8/10/2005
Posts: 4,592
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Yeah, the way the mailing wrappers have been set up since the site was changed around, you cannot now even mark the book mailed until the "print wrapper" button has been clicked--so, if she marked it mailed 2 weeks ago, she had to at least have clicked that button then. It used to be that you could mark a book mailed without ever having to look at the address/print wrapper, and back then, the only times I had someone mark a book mailed without the label being printed, I never got the book and ultimately those people are now no longer members...(it happened to me three times) so I could see why you'd be suspicious! It is certainly entirely possible that the person clicked on the print wrapper button initially just so they COULD mark it mailed, and didn't really mail it til the recent date, but it's not necessarily so. Most of my books come in and go out so fast I rarely need to even look at the details button to see what's up with a particular book. I did just get a book last week that took 3 weeks to get here from just a few states away, and it was postmarked right when the sender said they mailed it, so sometimes it DOES take awhile!

Check the postmark when you get it and report whatever it says on the postmark survey. They do indeed reprimand people if they have a history of mailing books very late, particularly without notifying the sender. I personally don't report a postmark issue unless it is one of those metered mail stickers that are put on a book when it's weighed at the post office, because those are absolutely accurate as to the date the person mailed the book. I've dropped stamped books in blue boxes on say, Friday night, and heaven knows when those are actually collected again and make it to the PO for an actual postmark, but I mark them mailed when they leave my hands. I've never had a report against me of a "late postmark" but you never know! I also don't worry about it if the person mails it a day or two late. But 2 weeks late without a PM--that, to me, is reportable. If a person PM's me saying "life got in the way and I know this book is due to be mailed tomorrow, but I can't get to the PO til Saturday" I have no problem with that, either. A little communication goes a LONG way!

Cheryl

Date Posted: 9/23/2007 11:19 AM ET
Member Since: 7/2/2005
Posts: 391
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When I didn't physically print the wrappers, I used stamps.com, so I would copy and paste the address over. If I wanted to check on the delivery confirmation, I would have to "print" the wrapper again to get that person's name/address to double check it and find it in the history. There are different reasons they could have "printed" the wrapper...

Date Posted: 9/23/2007 11:55 AM ET
Member Since: 7/8/2006
Posts: 791
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Hey,thanks for the info on the wrapper printing(ie-the date it was last looked at ). Like I said I have no problem with a book going out late but I don't think it should be marked mailed if it wasn't.Most PBSer's are resonable people and a simple PM would be easy enough if you are sending a book late.I know that media mail can take awhile however one of the books I am waiting for was requested back on 8/28 and it's coming from a  state pretty close to me.Chances are if it was actually mailed on the 3rd it would be here by now. Thanks for all the info about filling out the survey with teh postamrk date mentioned.I will definatly be doing that!

Stacy

Date Posted: 9/23/2007 12:46 PM ET
Member Since: 8/11/2005
Posts: 1,589
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Last Edited on: 2/5/15 12:22 AM ET - Total times edited: 1
Date Posted: 9/23/2007 3:49 PM ET
Member Since: 5/10/2007
Posts: 5,526
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I've had several arrive that have no postmark so I can't put what day it was mailed because i have no idea!  however it was received in a timely manner so I'll assume when they said they mailed it

Date Posted: 9/23/2007 3:54 PM ET
Member Since: 7/2/2005
Posts: 391
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Linda... yes, I know that NOW, but I didn't back then ;) Not everyone reads the forums and understands all the tricks or even notices that PM button, I'm sure :) I was just giving the OP a reasy "why" instead of assuming the worst.

Date Posted: 9/23/2007 11:02 PM ET
Member Since: 8/16/2007
Posts: 15,183
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Giving them the benefit of the doubt, I would have just suspected that they got the book(s) returned to them because a) the mailed it from home when it was over 13oz or b) they put on too little postage because the system have been putting to low of a estimated postage number. It'd be nice if they PM'd you, but I wouldn't assume they are being dishonest. If they do it alot the system will eventually catch them.

Date Posted: 9/24/2007 7:18 AM ET
Member Since: 1/30/2006
Posts: 61
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Over the past couple of weeks, I have marked I can send a book and printed off the lable, only to have the requestor come back and ask me if I have the book and can send it or not!  And yes, my button is green!  This has really only been since the revamping of the site, so maybe there is a glitch.  So maybe your senders are having the same issues I am.  Just a thought.

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