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Topic: Reply Box not visible from laptop

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Subject: Reply Box not visible from laptop
Date Posted: 1/30/2013 3:03 PM ET
Member Since: 6/11/2007
Posts: 4,868
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I have a techno glitch problem that I am hoping someone can help me to solve.  I have a new (well, as of last month) laptop with Windows 8.  For some reason, on that device, I cannot type in the "reply" box on the PBS boards or type a new thread.  I can type in the subject line but not in the text box.  This is the ONLY computer or device I have that this problem occurs on.

Please help me to fix it?

Thanks!!

Date Posted: 1/30/2013 3:42 PM ET
Member Since: 7/19/2008
Posts: 15,448
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Have you tried a different browser? I know the PBS Team tests things out on Firefox. Different browsers do handle the posts and edits slightly differently. Which browser are you using? Is there a small triangle on the side of the posting area to open the box and edit options?
Date Posted: 1/30/2013 3:52 PM ET
Member Since: 6/11/2007
Posts: 4,868
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Hi Emily,

Thanks for your response.  I'm not on the laptop now, but what it looks like is, I can see a grayed out version of the little icon thingies above, and a gray box, nothing I can click on anywhere.

I am using the Internet Explorer that was loaded with my Windows 8...

 

Date Posted: 1/30/2013 4:28 PM ET
Member Since: 8/16/2007
Posts: 15,194
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It is the IE10 that comes with Windows 8, there is a post here in Questions where the work around is given, I will try to find a link to it...

http://www.paperbackswap.com/IE-10-Text-Box-Posting/topic/272989/



Last Edited on: 1/30/13 4:30 PM ET - Total times edited: 2
Date Posted: 1/30/2013 5:08 PM ET
Member Since: 6/11/2007
Posts: 4,868
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Melanie!  Thank you so much.  I will try that later on and hopefully it will work. 

Date Posted: 2/2/2013 8:00 PM ET
Member Since: 8/24/2008
Posts: 1,362
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I have Windows 8 too, you will have to download Mozilla Firefox for the forums to work properly.  After you have downloaded it, restart your computer.  At least with mine, the new programs I download will not work until I have restarted my computer, as 8 seems to think they are all just updates, not new programs.  I still cannot get chat to work, but the rest of the site seems to be functioning.  Good luck dealing with what I call my evil, evil new Windows system. 

Date Posted: 2/4/2013 11:25 PM ET
Member Since: 6/11/2007
Posts: 4,868
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HOORAY, Len's directions in Melanie's link worked.  Awesome!!  yes

Date Posted: 4/7/2013 8:59 AM ET
Member Since: 6/11/2007
Posts: 4,868
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What I ended up doing was downloading Google Chrome to access PBS with. Works like a charm!