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Topic: Can't report the book I received.

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Subject: Can't report the book I received.
Date Posted: 12/18/2008 4:42 PM ET
Member Since: 3/7/2006
Posts: 38
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This is Barbie4  and I don't know what to do about a book I received today. I went to my account page and it said the book I received today was mailed (12/17/08) which was yesterday. It also said Waiting for member. I don't know what to do to report this book so the one that sent it can get her credit. Can anyone help? Thanks

Date Posted: 12/18/2008 4:43 PM ET
Member Since: 5/10/2007
Posts: 5,526
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it sounds like the first person didn't mark the book mailed and it timed out.  See if it is in your transaction archive and if so, cancel the one that is pending "waiting on member" because it sounds like it rolled over to the next person

Date Posted: 12/18/2008 10:46 PM ET
Member Since: 9/24/2007
Posts: 453
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BTW, if you can't cancel the transaction (already accepted by #2) then check the help docs because in most cases you are not obligated to give a credit to sender #1- this is usually a scenario where the first person didn't mail it on time/didn't mark it mailed.  You can read all the ins and outs in the help docs of the individual situations.