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Topic: Req for DC the other way around...

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Subject: Req for DC the other way around...
Date Posted: 5/6/2013 10:11 PM ET
Member Since: 2/28/2013
Posts: 18
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I was thinking that it would be handy if the requestor could pay for and request delivery conformation.  that would make things nice and handy :) 

Date Posted: 5/10/2013 1:59 AM ET
Member Since: 1/17/2009
Posts: 9,942
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Tracking (what used to be called Delivery Confrmation) is optional on packages here.

But if you purchase it from this website, PBS guarantees that as a sender, you will receive your credit, even if the book is lost or mis-delivered. (Without Tracking, if the book is lost or mis-delivered, the requestor eventually gets their credit back and the sender gets nothing).

So, it's really "sender credit insurance". That's why it doesn't really make sense for requestors to pay for it.

When I first joined, I used Tracking from the site because I wasn't sure if the website really worked. But after a few months, I realized that Tracking is very expensive compared to the very small numbers of books that actually don't get marked received. Four years later, I've mailed about 1200 books out, most without Tracking, and only 2  went lost and I didn't get the credit for them.

I would have paid about $500 for the Tracking on all of those books, had I continued to use Tracking. When you put that against the (maybe) $16 dollars I have lost in book value (or the $5 I have lost in credit value) ... you can see why, if you mail out a lot of books, it may not make financial sense to use Tracking.

Other senders like it because then they don't have to worry about books being marked received. Or because it's more convenient for them.

So, that's why it's optional!



Last Edited on: 5/10/13 2:02 AM ET - Total times edited: 2
Date Posted: 5/10/2013 2:24 AM ET
Member Since: 2/28/2013
Posts: 18
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That was not what I was referring to. Thanks anyway though. I would like the option to see when my book arrives, thus my suggestion for reciever having the option to add tracking.
Date Posted: 5/11/2013 12:45 AM ET
Member Since: 1/17/2009
Posts: 9,942
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Hmmm, I just check my mailbox. smiley Although I see your point ... when things don't arrive for some reason it might be nice to be able to check if they were actually mailed.

It's not really much of a problem with this website, though ... I don't find that many books are lost in the mail at all.

Date Posted: 5/11/2013 12:51 AM ET
Member Since: 2/28/2013
Posts: 18
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Lol. In this part of the country you tend to have problems with the post office that is so bad it's embarrassing. (I'm in West Virginia)
Date Posted: 5/11/2013 2:04 PM ET
Member Since: 7/7/2007
Posts: 4,815
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If you have post office problems that prevent you from receiving mail reliably, you'll need to work on sorting that out, or your PBS account could be put in jeopardy -- reliable mail access is a requirement.  I lived in West Virigina myself for years (Morgantown) and never had any problems.  Some folks in this situation find post office boxes to be helpful.  Delivery confirmation is just that -- it tells you the thing has been delivered; it isn't intended to be a tracking sort of system the way UPS and other parcel services offer.

Date Posted: 5/12/2013 10:52 PM ET
Member Since: 4/11/2007
Posts: 824
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Hey, don't diss on WV! cheeky

I live in the Eastern Panhandle, and with the exception of some of the clerks and issues with the POS, I have nothing but superlatives for the USPS here. yes

Date Posted: 5/12/2013 11:42 PM ET
Member Since: 2/28/2013
Posts: 18
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Where are you from Ed? I'm in martinsburg. We moved here a year ago from Maryland. I love this area so much!!!
Date Posted: 5/13/2013 11:22 AM ET
Member Since: 4/11/2007
Posts: 824
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A bit west of Charles Town, Shannon. We've been here almost 9 years, now.

Date Posted: 5/13/2013 1:11 PM ET
Member Since: 2/28/2013
Posts: 18
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Charlestown is beautiful!!! A friend of mine just bought a house in downtown Charlestown.
Date Posted: 5/13/2013 10:25 PM ET
Member Since: 1/15/2007
Posts: 1,410
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If you really feel the need for your PBS books to have tracking, you could put a Requestor Condition (RC)  that tracking must be used on books sent to you.  You may have lots of turn downs because people don't want the added expense.



Last Edited on: 5/13/13 10:26 PM ET - Total times edited: 1
Date Posted: 5/13/2013 10:32 PM ET
Member Since: 2/28/2013
Posts: 18
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or I could offer to send the sender pbs money to add tracking :) 

Subject: DC
Date Posted: 5/17/2013 3:13 PM ET
Member Since: 11/18/2005
Posts: 5,430
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I am pretty sure you aren't allowed to do that...PBS rules.

Date Posted: 5/17/2013 3:24 PM ET
Member Since: 4/11/2007
Posts: 824
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"A friend of mine just bought a house in downtown Charlestown"

While we have a Charles Town ZIP code, we're actually closer to Summit Point (and the auto raceway, where this weekend they're holding the 20th Jefferson 500). We moved here in 2004 and while we've had some adjusting, we love it.

Date Posted: 5/17/2013 4:40 PM ET
Member Since: 2/28/2013
Posts: 18
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Sue. Thanks for that info. I'll have to double check the rules before I try it.
Date Posted: 5/17/2013 4:53 PM ET
Member Since: 4/11/2007
Posts: 824
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Shannon/Sue: I'm not sure that's explicitly prohibited, but it may be a PBS Team interpretation. You *may* have to contact them directly, Shannon, to find out for sure. (FWIW, I find it hard sometimes to get information out of the Help Docs... especially when it's something 'fuzzy' like this.)



Last Edited on: 5/17/13 5:12 PM ET - Total times edited: 1
Date Posted: 5/17/2013 5:00 PM ET
Member Since: 2/28/2013
Posts: 18
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Yes. I am going to ask first.