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Topic: request not accepted after 5 days--status still Waiting for member

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Subject: request not accepted after 5 days--status still Waiting for member
Date Posted: 10/6/2007 9:10 PM ET
Member Since: 4/6/2007
Posts: 22
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OK, so it's only been 12 hours since the 5 day mark passed.  However, my request has not gone back into the system.  How long should I wait before alerting someone that the system didn't kick the request back.  Whom do I alert?

 

Interesting, it is a brand new member--the "member since" date is the same as my wish list auto request.  Sigh.  Either the new member is very confused, or is scamming for the free books.

 

Thanks,

 

--Barbara



Last Edited on: 10/6/07 9:16 PM ET - Total times edited: 1
Date Posted: 10/6/2007 9:22 PM ET
Member Since: 1/14/2007
Posts: 16,538
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Did you check your Transaction Archive to see if your request was cancelled (there will be a red X on the left side of the name of the book)?  If there is, then your book went to the next member in line.

 

Date Posted: 10/6/2007 9:34 PM ET
Member Since: 12/17/2006
Posts: 730
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From what I remember the request goes back in the system in the middle of the night after the 5th day.

Date Posted: 10/6/2007 9:49 PM ET
Member Since: 11/14/2005
Posts: 6,421
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Yes, I believe it is actually 11:00 or 2:00 the night at the end of the 5th day. Also, be aware that as soon as it times out, if there is another copy available in the system, it will automatically request it from the next person in the FIFO system, or put it on your WL if there isn't one.

A lot of new people sign up, and then don't realize that stuff happens NOW on here sometimes. They probably didn't think for a minute that it was possible for someone to order their book immediately, they didn't even notice that it was WL'd they don't even know what that is yet! They read a bit, thought it sounded good, threw on a couple books, and promptly went dancing and forgot it. They will rember it sometime next week, "OH! I wonder if anything came of those books I listed on that site. What was the name of it????"

Date Posted: 10/6/2007 11:49 PM ET
Member Since: 8/23/2007
Posts: 26,510
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If it's a WL book and the deal doesn't go through you will go back to being the 1st in line and get the next one that's posted. That's probably why it's not "back in the system" as there isn't another book available.  I agree w/Sherry-the person probably just hasn't checked their account because they weren't expecting to send any out yet. I was surprised when I joined that I had about 30 books that were WL book on here.  I posted a bunch of paperbacks and audio books when I first joined and sent out 20 WL books in the first 2 wks.  Books that I never would have suspected to be WL books. When I did a search of some in my TBR pile I found a bunch more. It's possible that this person didn't expect that either and hasn't checked the account. I check everyday.

Date Posted: 10/7/2007 12:26 AM ET
Member Since: 8/18/2005
Posts: 2,148
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I'm wondering if it's the same member I'm waiting on...all of her books were posted on 10/1 (Monday) at 5:49 am.  My book was on auto-request, so she should have received the request an hour later, but it looks as though she's never been back since posting her books....guess it'll go back on my WL tonight.  Bummer.  I think Sherry's point is a good one -- she probably didn't realize things would be requested so fast. 

Date Posted: 10/7/2007 12:40 AM ET
Member Since: 11/30/2005
Posts: 113
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I have two books pending with new members. I wonder if they don't know how to use the system or they are scamming for the free credits. Surely it is the former. Christy
Date Posted: 10/7/2007 9:53 AM ET
Member Since: 5/10/2007
Posts: 5,526
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the only free credits they get is 2 or 3 depending on when they joined, that isn't many to scam with IMHO

Date Posted: 10/7/2007 11:06 AM ET
Member Since: 4/6/2007
Posts: 22
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Thanks everyone!  The request was kicked back last night at 3:02 am and it returned me to cue 1 on the wish list.

And yes, it is possible it is the same as badkitty's books.  My auto-wish request also was posted on 10/1 (Monday) at 5:49 am.

And you're correct, it isn't really worth the scam for simply 2 free books--I was letting my frustration color my good sense.

Cheerio!

--BAS

Date Posted: 10/7/2007 12:20 PM ET
Member Since: 8/5/2005
Posts: 30
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I think it would be a good idea if new members were encouraged to put their bookshelves on vacation hold right after they sign up--and then they can take it off hold after they've navigated the site for a few days and understand it better.  This way they can still post books and get sign up credits that they can spend, but don't have to worry about filling any book orders until they know the drill.  Of course, if any books they post are wishlisted they'll still have to deal with that.  Unless their was an option to put a bookshelf on hold as soon as it posts.

 

Date Posted: 10/7/2007 12:29 PM ET
Member Since: 2/15/2006
Posts: 651
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One thing that would help is if auto-requested books bypassed the one-hour "buyer's remorse" period (if it's on auto-request you obviously want the book). The poster would see immediately after posting the book that it has been requested.

I've thought that R&R should have new members read and agree to Posting Guidelines before being allowed to post books. Just reading TOS isn't enough to fully understand what the requirements of this site are.

Date Posted: 10/8/2007 12:20 PM ET
Member Since: 6/3/2007
Posts: 63
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I thought they did bypass the hold time?  When I post new WL books, they always show as requested and waiting on member immediately. 

Date Posted: 10/8/2007 12:29 PM ET
Member Since: 8/12/2006
Posts: 387
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If it's waiting on member in your WIsh List Holds section, it wasn't on autorequest (unless the requestor didn't have a credit to cover it). The books in the Wish List Holds section haven't technically been requested until the person on the WL accepts them.

An autorequested book (assuming the requestor has a credit for it) goes into the 1-hour buyer's remorse period (which seems pointless, since it's AUTOrequest), but it does not appear under your Wish List Hold tab. As soon as the hour is up, the order shows up for the sender to accept or not.



Last Edited on: 10/8/07 12:32 PM ET - Total times edited: 1
Date Posted: 10/8/2007 9:40 PM ET
Member Since: 10/2/2007
Posts: 36
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Doesn't everyone get e-mails when someone orders one of the books on their bookshelf?  I know I do and they contain the link to click on that takes me directly to the bookswap page where I confirm that I can mail it out within 48 hours and I print out the label.  I would think that e-mail would be a red alert to the new guys (of which I am one!) to get to work!

Date Posted: 10/8/2007 9:43 PM ET
Member Since: 8/12/2006
Posts: 387
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The emails only work if people check their email.

Date Posted: 10/9/2007 12:39 PM ET
Member Since: 1/8/2007
Posts: 8,139
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Oops! I was wrong! You can't turn off notifications of book orders... Learn something new every day! :)



Last Edited on: 10/9/07 12:41 PM ET - Total times edited: 1
Date Posted: 10/9/2007 1:17 PM ET
Member Since: 7/31/2006
Posts: 189
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I have had a couple of canceled transactions (going both directions) since we had the huge influx of new members as a result of being advertised on Yahoo (I think it was).  I think people just sort of signed up on a whim and didn't really understand what was going on.