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I just saw a credit was returned for a damaged book I received and the reason under Credit Registry was "Reason: Request Refund". This is new to me - When did they start actually designating them returned for cause? Also, was this credit returned by the sender or by PBS?
Color me confused!
ETA: There is nothing in my club communications that states the sender buddied me the credit, so I can only think it was done by the PBS team.
Last Edited on: 5/6/08 8:07 PM ET - Total times edited: 1
When they changed the buddy system they added the Refund Credit button in the details of a transaction through the TA. You must have had a RWP book and the sender returned your credit through this method. This is a better way than the buddy because it shows the system exactly what book the credit was returned on.