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Topic: Requesting a book for a friend...

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Subject: Requesting a book for a friend...
Date Posted: 10/4/2008 9:51 AM ET
Member Since: 10/14/2007
Posts: 123
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When I mailed my last book out, I happened to realize that the requesting member's address was in a different state from the address printed on the wrapper.  I then saw on the wrapper that the requestor had requested the book for a friend.  Does this happen often?  It was a first for me.  I usually compare the address on the wrapper to the state the requestor lives in just to be sure.  Here's the thing:  I use DC and the book was delivered on 10/1, but it's still not been marked received.  I have a feeling that the person who received it is not a PBS member...  So I am relying on her to contact her friend to mark the book as received, right?  Just wondering what others' experiences have been.  I received another request this morning that was the same "for a friend" situation...

Date Posted: 10/4/2008 9:56 AM ET
Member Since: 7/18/2008
Posts: 1,051
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When I had a book mailed to my parents I checked it over (happened to be there when it came) & then marked it received.

Date Posted: 10/4/2008 10:05 AM ET
Member Since: 7/14/2007
Posts: 8,942
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My husband works out of state, and I have books and audiobooks mailed to him all the time.  He knows to check for acceptable condition, and since we talk several times every day, I know when the books arrive, and mark them recieved.

Date Posted: 10/4/2008 10:08 AM ET
Member Since: 12/9/2007
Posts: 9,601
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I had one sent to my Mom who is 88 and very conservative -to say the least.  Anyway, since she grew up in East TX and during the Depression - I thought that with her teaching background she would enjoy a book about learning in a "Little Red" schoolhouse in TX.   So I ordered it from a PBS member to go to my Mom's house.  So one morning my mom calls me up to ask me about a book that arrived entitled "How to Write Your Successful  Romance Book" or something like that!  LOL!!  What a shock!  I THINK she got a little kick out of it.  Anyway, I contacted the sender (who sends out hundreds of books in a month about her having sent the wrong book.  She said she would send out the right one (which is lucky she could since there aren't that many of them).  In the meantime, my mom felt badly about the sender losing her book - and she mailed it back.

Everything turned out fine.

Ruth

Date Posted: 10/4/2008 10:24 AM ET
Member Since: 6/30/2006
Posts: 2,303
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You could PM the requesting member, mention that the DC shows delivered, and ask if thye would please verify with their friend so it can be marked received.

 

Date Posted: 10/4/2008 10:27 AM ET
Member Since: 7/31/2007
Posts: 2,689
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Just keep in mind that DC simply means it has been delivered somewhere, it does not mean that it was actually delivered at its correct destination.  Sometimes they mark it at its final post office even.

Date Posted: 10/4/2008 10:30 AM ET
Member Since: 8/16/2007
Posts: 15,183
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I think there was a swap going that might be generating some of these. 10/1 was just this last week. If its not marked over the weekend, then PM the requester and let them know DC was scanned on the 1st and could they confirm whether the book has been delivered correctly? You don't even need to bring up the alternative addy, even if it went to the member it sometimes takes a few days from that scan for the book to actually get into the person's hands, give them time to open it and make sure everything is correct, and get on PBS to mark it.

Date Posted: 10/4/2008 10:42 AM ET
Member Since: 10/14/2007
Posts: 123
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Sounds good.  I should give it a few more days and then check in with the requesting member.  I guess I was just surprised to get 2 of these in a row after never receiving these types of requests before.  Thanks for the advice everyone!

Date Posted: 10/4/2008 1:46 PM ET
Member Since: 8/23/2007
Posts: 26,510
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There is a reminder list swap that ended the other day where people might be ordering books for other members.

Also like someone else mentioned that scan on 10/1 doesn't mean it's made it to the person's house yet. It just means it's made it to a local post office.  It could be delivered today or early next week depending on several factors. 

Date Posted: 10/4/2008 4:46 PM ET
Member Since: 10/1/2007
Posts: 230
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I sometimes order books for my brother, and have them sent directly to him.  He's actually a PBS member now, but I've got a better spot in the queue for books I placed on my wishlist for him months ago, before he joined.  I haven't had any problems with senders contacting me about the alternate address, and I ask him to let me know when the book(s) are received. 

I would give it another day or two, and then send a PM to the member inquiring, and explaining that the DC indicates the book was received.  The member may not have spoken with the intended recipient, or forgot to follow up to confirm the book was delivered.

Date Posted: 10/4/2008 6:20 PM ET
Member Since: 2/10/2006
Posts: 424
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I have books sent to friends and family all over the midwest. They know how to check conditions and to contact me as soon as possible so that I can mark it received. I've also been on the sending end and it never takes more than a day or 2 for people to contact each other and mark it received. I really wouldn't worry too much. I have to admit that this is one of my favorite features of the site. :)

Date Posted: 10/4/2008 7:43 PM ET
Member Since: 5/26/2006
Posts: 483
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Last Edited on: 10/17/11 5:35 AM ET - Total times edited: 1
Date Posted: 10/4/2008 7:55 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 3/27/09 11:06 AM ET - Total times edited: 1
Date Posted: 10/6/2008 2:33 PM ET
Member Since: 1/7/2008
Posts: 797
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I've ordered several books for my Mom and brother in VA.  Sometimes she knows they're coming, but usually it's a suprise.  I wait about a week and then ask if she got anything good in the mail (if she didn't already mention it)  She knows all about he site so I ask her about the condition and mark it.  They may be a day or so later than if I received it myself at home, but not too long.  I would have no problem getting a PM from the sender asking about reciept anytime, but especially if your DC shows it delivered.