Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Requestor Condition

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
Page:   Unlock Forum posting with Annual Membership.
Subject: Requestor Condition
Date Posted: 3/31/2016 10:31 AM ET
Member Since: 7/30/2005
Posts: 585
Back To Top

I've had a requestor condition on my requests for over a year.  I've really had no problem with it until now.  Lately, I've had a bunch of cancellations due to my condition.  I am wondering if someone would leave feedback on my condition.  Is it hard to understand?

If I've ordered a hardcover, the dust jacket must accompany it if it was originally sold with one. 

If I've ordered a paperback, please disregard this requestor condition.  Thanks!

The last couple cancellations have said "My book is a paperback."  I know that.  And I know that there are some people who just don't send to people with conditions.   If that is the case I wish they would just say so.  I'm just wondering if people can't read or if my condition is confusing. 

Date Posted: 3/31/2016 10:59 AM ET
Member Since: 2/28/2009
Posts: 852
Back To Top

Robin,

My RC is similar to yours and I have had my book requests for paperbacks rejected for the same reason.  It makes no sense to me, because this  is a book club and I thought members could actually read and comprehend the written word.

Your RC is very clear, there are just some people who will reject all RCs or don't know how to read. 

Date Posted: 3/31/2016 11:11 AM ET
Member Since: 6/30/2008
Posts: 2,759
Back To Top

maybe you could delete the second sentence about the pbk.

the 1st sentence sounds like a demand. the word 'must' is a little too strong for me.

Date Posted: 3/31/2016 11:16 AM ET
Member Since: 1/30/2010
Posts: 8,384
Back To Top

Robin, your RC is perfect and clear and leaves no room for interpretation. I would leave it just as it is. The only thing I can suggest is turning off your RC prior to ordering a paperback, which should eliminate the problem. Good luck!

Date Posted: 3/31/2016 12:21 PM ET
Member Since: 5/3/2010
Posts: 578
Back To Top

Your RC is very clear. I have read many posts from people that will refuse all RC's,  no matter what they say.

 

Date Posted: 3/31/2016 12:36 PM ET
Member Since: 11/15/2008
Posts: 3,308
Back To Top

That is frustrating, but some people refuse all RCs, so I think the only thing you could do is to try to only turn it on if you order a hardback.

My RC just asks for some type of plastic wrapping to protect the book in the mail because my mail carrier walks, and I sometimes get damp mail. Before the RC, I had a spate of ruined books during a wet summer.  I've gotten plain mean turn downs. One lady told me she was sending a brand new book in a new envelope but that i wouldn't get it because I had an RC, and she hated RCs.  I just figure it's the annoyance for not getting wet books any more.



Last Edited on: 3/31/16 7:38 PM ET - Total times edited: 1
Date Posted: 3/31/2016 1:29 PM ET
Member Since: 2/13/2007
Posts: 2,270
Back To Top

Just roll with it....some people seem to resent RCs, turn them all down without any consideration of whether their book actually meets the request, and lash out when they get a request with one. I don't know why they get so irritated, it does mean that the next request will go to them and being snarky doesn't accomplish anything!

Don't change a thing about your RC, it's very clear and concise.



Last Edited on: 3/31/16 1:30 PM ET - Total times edited: 1
Date Posted: 3/31/2016 2:26 PM ET
Member Since: 1/17/2009
Posts: 9,788
Back To Top

Well, I have a similar RC and I do not get turned down with the "it's a paperback" anymore. (I used to, before I added the paperback line). You may be getting turned down because people will say to themselves "how do I know if the book was originally sold with a dustjacket?" People have stated in the forums that they can't tell if things were originally sold with dust jackets or not. Which seems nitpicky to me, but whatever. I generally don't get rude or strange responses to mine.

Mine is worded like this:

 

If the book is hardcover, I would like it to have the dustjacket. If the dustjacket is old, worn, or torn, this is OK.

If the book is a hardcover and has an illustrated cover but not a dustjacket, this is OK.

If the book is paperback, I have no special conditions.

Thanks very much!



Last Edited on: 3/31/16 2:27 PM ET - Total times edited: 1
Date Posted: 3/31/2016 2:30 PM ET
Member Since: 2/26/2013
Posts: 741
Back To Top

Don't take it to heart.  My RC is "no books that are currently in a smoking home.  If no one in your home smokes, it's all good."  I once had a rejection that read: "These books are used!  If you want a new book, go to the bookstore."  That rejection made no sense, and I felt there was no cause for the snide remark.  (Maybe they were a smoker and really resented the fact others don't want to smell it).  But people are going to do what they're going to do.

Date Posted: 3/31/2016 3:17 PM ET
Member Since: 5/16/2008
Posts: 2,154
Back To Top

We're using a book swapping site, which you'd think means, PEOPLE READ. Yet, no surprises, you have found that... people don't! People here post forum threads so misspelled, so grammatically incorrect, making them sound nearly illiterate, yet they're on a book site. So sadly, you're getting people who have not read your RC. :-( I hope you get the book(s) soon.

Date Posted: 3/31/2016 5:30 PM ET
Member Since: 1/17/2009
Posts: 9,788
Back To Top

One thing to remember is that not all people who are reading your RC are native English speakers.

So, IMO, make it as clear as possible, and use short and easy to understand words, short and easy to understand phrases, and phrased as non-ambiguously as possible.

Date Posted: 3/31/2016 7:17 PM ET
Member Since: 4/28/2009
Posts: 9,642
Back To Top

Your RC is clear. This week the folks that won't accept any RCs at all have been quite vocal in the forums.

Date Posted: 3/31/2016 10:16 PM ET
Member Since: 1/22/2011
Posts: 2,395
Back To Top

OK, when I first joined, this RC came up and I was very confused by it. Now it makes sense, but then I did the same thing. Turned it down. The member was very nice and PMed me with clarification and the lightbulb came on. So I think in many cases, people do not want to screw up and there is no bad intention, just confusion.

Date Posted: 4/1/2016 7:43 AM ET
Member Since: 11/14/2005
Posts: 1,442
Back To Top

Mine is similar to Sara's, except I put the "If this is a paperback, there are no special conditions" at the very top. 

Date Posted: 4/1/2016 8:27 AM ET
Member Since: 2/28/2009
Posts: 852
Back To Top

Deb, very good idea about switching out the paperback (no condition) and hard-cover (must have dust-jacket).  I will try that.  Thank you.

Date Posted: 4/1/2016 9:19 AM ET
Member Since: 7/30/2005
Posts: 585
Back To Top

Thanks everyone for your replies.  Most of my wishlist is on auto-request, so I can't turn the condition on or off depending on the book.

I think I'll switch the order of the sentences as mentioned by Debbie.  Maybe that will be clearer.

 

Date Posted: 4/1/2016 9:45 PM ET
Member Since: 12/3/2005
Posts: 3,336
Back To Top

Yep. Mine's similar but I have the PB line first:

"If this request is for a paperback book:  Thank-you for posting this, I have no special conditions for paperbacks.

If this request is for a Hardback book:  I request that the dust jacket be included.  **I completely understand that many Cook Books do not have a dust jacket & will instead of artwork printed on the actual hard cover. Those are OK to send as well.**  Thanks!"

I started requesting Cookbooks a few years ago so had to add the little disclaimer, but you can leave that off if you don't request many/any.

Date Posted: 4/2/2016 7:01 PM ET
Member Since: 8/19/2007
Posts: 4,258
Back To Top

I was also going to suggest putting the PB line first and the hardcover line second. Pat

Date Posted: 4/4/2016 4:02 PM ET
Member Since: 6/20/2007
Posts: 4,979
Back To Top

May I suggest the following:

If I've ordered a hardcover, the dust jacket must accompany it if it was originally sold with one. 

If I've ordered a paperback, there are no additional conditions. Please send the book.

Subject: Requestor's Condition
Date Posted: 4/19/2016 3:41 PM ET
Member Since: 12/23/2012
Posts: 4
Back To Top

Respectfully, I think you folks are deliberately missing the point.  If a book is mailed and does not met the Requestor's Condition(s), the sender is out the money for sending.  Quite honestly, I generally don't accept these requests; especially if the conditions are long-winded.   People who turn these requests down have the philsophy that you can only please half the people, half of the time.  Always looking for a good home for my books, but don't need the aggravation :)

Date Posted: 4/19/2016 5:00 PM ET
Member Since: 6/2/2014
Posts: 8,837
Back To Top

I don't think anyone "deliberately" missed the point..a sender shouldn't send if they can't meet the rc and if it does and the reciever says no it doesn't,  they do not have to return the credit.

Date Posted: 4/21/2016 6:24 AM ET
Member Since: 1/17/2009
Posts: 9,788
Back To Top

Respectfully, I think you folks are deliberately missing the point.  If a book is mailed and does not met the Requestor's Condition(s), the sender is out the money for sending.

No, that's not correct. When a book is reported RWAP by the receiver, regardless of the reason, the sender CHOOSES whether or not to refund a credit for the book.

There is no option where a credit is automatically withdrawn from the sender. The system does not work like that.

The sender always chooses whether or not to give a refund for a book that was reported as having a problem. If, as a sender, you feel that your book DID meet the RC, even if the receiver says there is a problem with it, then you can simply decline to give a credit refund and you keep the credit.



Last Edited on: 4/21/16 6:25 AM ET - Total times edited: 1
Date Posted: 4/21/2016 12:03 PM ET
Member Since: 2/26/2013
Posts: 741
Back To Top

I don't think you need to add the condition for the PB, since you don't have any special requests.  After all, they don't come with dust jackets.  Just state that HB's should have the original jacket.  Shouldn't the sender know if they're mailing a paperback or a hard cover?  Then, if they decline, either it doesn't have one or they don't like RC's and decline them all.

Date Posted: 4/22/2016 8:30 PM ET
Member Since: 1/17/2009
Posts: 9,788
Back To Top

I don't think you need to add the condition for the PB, since you don't have any special requests.  After all, they don't come with dust jackets.  

That makes 100% sense and is perfectly reasonable. But it's not true, ... you actually really do need to say that you don't have a condition for paperbacks.

Just state that HB's should have the original jacket.  Shouldn't the sender know if they're mailing a paperback or a hard cover?  Then, if they decline, either it doesn't have one or they don't like RC's and decline them all.

They can also just be confused. It happens a lot more than you might think.

I got less declines after I added wording about not having conditions for paperback requests to my hardcover diustjacket RC.

Date Posted: 4/23/2016 12:34 PM ET
Member Since: 11/17/2008
Posts: 1,134
Back To Top

I once saw an RC where the requestor only wanted paperbacks with dust jackets.

Page: