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Topic: requestor conditions

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Subject: requestor conditions
Date Posted: 4/22/2008 7:25 AM ET
Member Since: 8/8/2005
Posts: 36
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Is there any way to find out what requestor conditions were associated with a book after you've already accepted it?

I had someone complain that I did not meet their conditions, but I don't remember the condition ever being associated with the book - I wouldn't have mailed it if it had that particular condition since the book would probably have gotten damaged in the mail and then they would have complained about that. 

Any way, now I just accepted a book request from someone else and I'm second guessing myself...maybe there were conditions associated with the book and I missed them somehow....bah.   Seriously tempted to cancel the request and put my bookshelf on hold.  I'm probably over thinking this.

I'm not complaining about conditions - I have them myself.  I also send to people with conditions.  I just need something to help with my apparent lack of short term memory - is there a way to find out other than PMing the requestor?

Date Posted: 4/22/2008 7:33 AM ET
Member Since: 5/27/2006
Posts: 11,985
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You can not see the requestor conditions after you've accepted an order or while it's "en route". But you can see them on completed transactions. Simply go to "my account" and then "transaction archive". Find the book that you're looking for and click on the "details" button. All of the information for the transaction will appear, including the RC's.

Date Posted: 4/22/2008 10:53 AM ET
Member Since: 8/23/2007
Posts: 26,510
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If someone has RC's you have to agree to them before you can even accept the request. It comes right up w/the conditions and ask you hit either Book Meets Requestors Conditons or Book Does Not Meet Requestors Conditions.  No way to miss it when a book request comes through. 

What conditions are they saying you ignored?  If you know the book was a postable book and they had no conditions, you do not owe them a credit back.  PBS can tell if they had conditons turned on when they made the book request.

 

Date Posted: 4/22/2008 11:04 AM ET
Member Since: 2/28/2007
Posts: 2,164
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I know that there have been instances in which people add RCs to their account but forget to turn the RC's on by hitting the "update" button.  I wonder if that's what happened here.  In that case, you would not owe a credit back to that person.

Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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sorry, cat hit send before I was ready to.

 

 



Last Edited on: 4/22/08 7:42 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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Last Edited on: 11/3/08 8:13 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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Last Edited on: 11/3/08 8:13 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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Last Edited on: 11/3/08 8:13 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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Last Edited on: 11/3/08 8:14 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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Last Edited on: 11/3/08 8:14 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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Last Edited on: 11/3/08 8:07 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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Last Edited on: 11/3/08 8:06 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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Last Edited on: 11/3/08 8:07 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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Last Edited on: 11/3/08 8:12 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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Last Edited on: 11/3/08 8:07 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:38 PM ET
Member Since: 5/5/2007
Posts: 560
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Elizabeth, that sounds so much like what recently happened to me on a swap. Take a look at this email that I received about a book that I sent out:

-------------------------------------------------------------------------------------------------------------------------------------------------------You should really let people know if your book smells like cigarette smoke. I had my settings reflecting this wish, but apparently-- and I just checked-- at some point those settings were reset or something, so I apologize that you didn't know upfront it was a demand of mine. However, disclosure is a nice policy. I figure it will air out some, but for right now the book is outside.                                                                                                                                                  --------------------------------------------------------------------------------------------------------------------------------------------------------

 So she marked it RWAP   and it still shows as an unresolved transaction.

And fyi, this was my response to her email.

Sorry if you think there was a problem I was not aware of. Any book request that I receive that is so worded in the conditions is automatically declined by me. Too much room for subjectivity. And as you stated, there were no conditions for me to read. Also, if you had read my profile button, I do disclose that these are from a smoking and pet household.

 

 



Last Edited on: 4/22/08 7:40 PM ET - Total times edited: 1
Date Posted: 4/22/2008 7:41 PM ET
Member Since: 8/8/2005
Posts: 36
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There isn't anything listed under the transaction details regarding the conditions (they didn't want books wrapped in plastic - the book itself wasn't the problem).  I would like to believe that I would have noticed the conditions since I would have turned down the request (it rains here a lot), but I'm doubting my own memory.  Is it considered a completed transaction when it was marked received with a problem?  

I sent a PM about my new request - no conditions so I didn't miss anything.  I was just being paranoid :)

Date Posted: 4/22/2008 7:42 PM ET
Member Since: 2/5/2007
Posts: 30,800
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It is up to the requestor to set conditions, not up to the sender to say that they have pets or are a smoker. 

Date Posted: 4/23/2008 12:25 AM ET
Member Since: 10/2/2007
Posts: 755
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Last Edited on: 1/17/09 7:50 PM ET - Total times edited: 1