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Topic: returning damaged books

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Subject: returning damaged books
Date Posted: 1/30/2008 7:38 PM ET
Member Since: 10/2/2007
Posts: 3
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I got a book from a member a little while ago that was water damaged and he gave me back my credit for it.  Now he wants me to send the book back to him and he offered to pay for postage.  I sent a message saying that I would prefer an extra credit instead of the postage.  He writes back saying that we wants the book back because another member wants it (I really hope that he's not trying to get another credit for it since it's unpostable).

I know that technically I don't have to send back the book, but if I did I would want the postage sent to me before I sent the book.  Do you think that this is too much to ask?

Subject: Unpostable book return
Date Posted: 1/30/2008 7:41 PM ET
Member Since: 11/18/2005
Posts: 5,424
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If he sendsit to another person and gets a credit  for it, it is wrong...the book is unpostable. If he were to send it with another book-which he would get the credit for and send the damaged book as a freebie, he could do that. 

Date Posted: 1/30/2008 7:46 PM ET
Member Since: 7/31/2007
Posts: 2,690
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I have started putting an adhesive label covered with clear packing tape on the books that are unpostable and mark in large black letters "Unpostable"....perhaps you should consider doing something like that...

Yes, I would want to get the postage money in advance...he'd be better off to send you and extra credit and then let you mail it back to him...but, no you are well within your rights to expect the postage money in advance.

 

Christy

Date Posted: 1/30/2008 8:17 PM ET
Member Since: 8/16/2007
Posts: 15,187
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I would want to take the path of least hassle for me which would be to just send the book and be done with it. If he has agreed to send you the postage in a PM and doesn't, he'd get in pretty big trouble and I'd hope tossed from the site.

I would be VERY angry if I got an unpostable through the BB or whatever and it was disfigured. I send many of my unpostables out through FOL sales and would feel extremely embarassed if they had big unpostable markings on it. I hope people doing that are letting people know before they send it.

Date Posted: 1/30/2008 8:22 PM ET
Member Since: 4/25/2007
Posts: 11,495
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I'd ask for the postage money or a credit to cover postage up front.  That's perfectly reasonable.

Date Posted: 1/30/2008 8:27 PM ET
Member Since: 4/25/2006
Posts: 156
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I think it's fine to ask for the postage first.  Look at it this way, what if you didn't have the 2 or 3 dollars to spend until he sent it?  (I sometimes don't have a buck to spare).

As far as who he's getting it back for, I don't know what his exact wording was, but maybe it's for someone on another swap site or maybe even someone he just wants to give it to.  No sense worrying about that part of it.

 

Date Posted: 1/30/2008 8:40 PM ET
Member Since: 11/13/2005
Posts: 510
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You could ask him to request some other book off your shelf and include  the unpostable book as a  freebie.

Date Posted: 1/30/2008 9:22 PM ET
Member Since: 7/31/2007
Posts: 2,690
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Melanie...just a point of clarification...the books aren't  "disfigured" and don't have a "big unpostable markings" on them...the label is no larger than a library tag (1"x 2 3/4") and is attached inside the front cover on the first page of the book...it does not obscure any of the words.

I don't feel that if someone is getting a FREE unpostable book from me that I have to tell them that inside the front cover it is labeled "Unpostable on PBS"...

 

Christy

Date Posted: 1/30/2008 9:36 PM ET
Member Since: 8/16/2007
Posts: 15,187
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We will have to agree to disagree on that one. 1" X 2 3/4" is very big to me. I consider anything put on a book that mars it and does not need to be there as disfiguring a book.  When unpostables are listed, the damage is usually explained and that is damage I would expect to be told about.  I cannot agree with someone intentionally defacing a book to police the person they are sending it to. If you are that untrusting of everyone else in the system, don't send your unpostables to other PBS members. 

Date Posted: 1/30/2008 9:55 PM ET
Member Since: 4/25/2006
Posts: 156
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Just a comment about the unpostable tag-  a lot of books that are unpostable on PBS are perfectly acceptable elsewhere.  For instance, I've bought many books at the library that had a tear in the cover, highlighting, a tiny spot/stain, and so forth.  I've also donated the same to the library for their sales.  Not that the tag would prevent them from being able to sell the book, but it would be an unnecessary detriment, IMO.

 



Last Edited on: 1/30/08 9:55 PM ET - Total times edited: 1
Date Posted: 1/30/2008 10:02 PM ET
Member Since: 7/31/2007
Posts: 2,690
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I have seen MANY books posted as Free Unpostables without a reason listed as to why they are unpostable.  I have certainly not disfigured the book any more than a library tag, library pocket, date stamp, address label, name, etc would that you  might find in a book.

While the majority of people on PBS are honest there are some that are not honest and it is because of those few that I put a small label Inside the book...I would put the same label there if I was donating it to a Thrift Store....I think it would be better to put that label there and share it than to dump it in the burning trash..NOW that would be wrong.

Date Posted: 1/30/2008 11:15 PM ET
Member Since: 2/5/2007
Posts: 30,800
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I had never thought of doing that Christy but I really LIKE your idea!    After all I don't want to send someone an unpostable book as part of a deal and later have that person post it.   If someone questions the book the person who got it from me could always honestly say, "But, I got it that way."    

I don't feel that a small sticker of ANY kind disfigures a book that is already ruined with water damage.  JMO

Date Posted: 1/31/2008 12:47 AM ET
Member Since: 1/17/2007
Posts: 1,051
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I'm hoping your marked it with a problem. Since you got your credit back, I'd vote that you don't need to send the book back  for credit or postage money. It's unpostable, not PBS worthy.

Date Posted: 1/31/2008 2:48 AM ET
Member Since: 7/23/2006
Posts: 15,930
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Since you told him you'd be willing to send the book back to him for a credit or postage, just go ahead and do so if he gives it to you.   You could even ask him if he'd like you to mail the book to the other person - no reason to double-pay the postage, IMO.

As for your concerns that he has reposted the book - I wouldn't think so...  How could he repost it before knowing for sure you would be sending it back to him?  Plus, since he's already returned your credit for the book being damaged, it doesn't make sense to me that he would pay the postage to get it back and try again.  He's already out about $5-6 in postage/credits at this point, plus another $2+ to mail it again. 

And finally, to address putting a sticker in a book to mark it Unpostable - I would NOT appreciate getting a book like that.  I use other trading sites on occasion, where you can post the condition of the book, and can fairly post a damaged book.

Lisa N. (LDN) - ,
Date Posted: 1/31/2008 8:54 AM ET
Member Since: 6/19/2007
Posts: 11,029
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Just a comment to Christy about putting an adhesive label w/tape over it on unpostables.

If it's your book and you are keeping it, fine.  But, if you are sending it back to the owner who sent it to you (as is the subject of this post), I think it is wrong.  If you are returning it to them and getting your credit back, it is technically their book still.  Many books that are unpostable on PBS are fine to post and trade on other sites (Bookmooch for example).  I had a book with slight water damage that I couldn't post here, even though it was a heavily wishlisted book.  I posted it on Bookmooch with the condition notes saying (first 20 pages or so are wavy from water damage).  The book was requested  about 2 hours after posting and the person was just fine with the condition.

As for the original question about returning the book and wanting an extra credit or the postage in advance.  It's entirely up to you.  If you really want the credit instead of postage then just tell them if they don't want to do that you'll just keep the book even though it isn't postable on PBS.  If you are willing to return it for the postage, you are certainly entitled to it before you mail the book back to them.



Last Edited on: 1/31/08 9:00 AM ET - Total times edited: 1
Date Posted: 1/31/2008 11:04 AM ET
Member Since: 7/31/2007
Posts: 2,690
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Putting a sticker inside of the book that says "Unpostable on PBS" in no way prevents someone from posting it on some other site...it just makes it clear that it is Unpostable on PBS...if someone from some other site doesn't mind getting a damaged book they certainly aren't going to care that it has a sticker in it that says "Unpostable on PBS".

Just because someone refunds my credit doesn't make the book technically still their book.  It is my book until I send it back to them or send it to someone else.