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Revolution!: How to Become a Customers.Com Company and Transform Your Industry
Revolution How to Become a CustomersCom Company and Transform Your Industry Author:Patricia B. Seybold, Ronni T. Marshak What should companies do to keep ahead when internet commerce gives way to e-business? The past few years have seen a revolution in the design and manufacture of products, and in the pace and agenda of change. This guide gives case studies of cutting-edge business practice from around the world.