2012 - The Nordstrom Way to Customer Service Excellence the Handbook for Becoming the Nordstrom of Your Industry (Paperback) ISBN-13: 9781118076675 ISBN-10: 1118076672 Genre: Business & Money ? 2002 - Amazoncom Get Big Fast (Paperback) → Hardcover ISBN-13: 9780066620428 ISBN-10: 0066620422 Genres: Business & Money, Computers & Technology, Literature & Fiction 2 |