2004 - Customer Equity Management with Software (Paperback) ISBN-13: 9780131535602 ISBN-10: 0131535609 Genre: Business & Money ? 1996 - Service Marketing (Hardcover) ISBN-13: 9780673991454 ISBN-10: 0673991458 Genres: Business & Money, Substores ? Customer Equity Management (Paperback) ISBN-13: 9780131419292 ISBN-10: 0131419293 Genre: Business & Money ? Advertising Media Models a Practical Guide (Hardcover) ISBN-13: 9780669093759 ISBN-10: 0669093750 Genres: Business & Money, Engineering & Transportation ? Return on Quality Measuring the Financial Impact of Your Company's Quest for Quality (Hardcover) ISBN-13: 9781557385475 ISBN-10: 1557385475 Genre: Business & Money ? |