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Topic: SOS I got a problem!

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Subject: SOS I got a problem!
Date Posted: 4/4/2010 9:58 PM ET
Member Since: 8/15/2007
Posts: 752
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I live in Fontana but spend most of my time in NORCO where I work. ( I am a live in home Care worker for a 90 yr old lady from sunday evening till friday evening) All my mail goes to my MOM in fontana that is my mailing address.I been mailing my books from Norco when I can for its easiler to mail from here on tuesday/wednessday then go on saturdays in fontana.

I got this letter from Norco post master telling me that if I want to send from here I need to have the NOrco address  as my returned address. But then I would get books here  and not at home when I order them and I do not want them here. How can I keep my home address for books I order and use Norco address for my book wraps I print on line???

Thank you for all your help..

 

 

ana

Date Posted: 4/4/2010 10:52 PM ET
Member Since: 4/7/2007
Posts: 2,027
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I don't think the return address matters. 

Date Posted: 4/4/2010 11:20 PM ET
Member Since: 6/20/2007
Posts: 4,979
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You can make your NORCO address your PBS address.  When you order books, you can have them sent to an alternate address (the Fontana address).

 

Not sure why the postmaster has an issue though.  I mail almost all of my books from work, but PBS ppostage has my home address.

Date Posted: 4/5/2010 1:35 AM ET
Member Since: 12/28/2006
Posts: 14,177
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If you are printing postage online, there is something about the (return addy) zip code and which post office receives credit for your outgoing packages.  It's nitpicky and probably only intended for mass mailings, but every once in awhile a cranky postmaster attempts to enforce it.  You may wish to check with TPTB for clarification.  But I think we've all sent mail while on vacation and used our home return address.  Frankly, if USPS intended to restrict customers to a particular post office, stamps would be issued with a zip code.

Date Posted: 4/5/2010 1:47 AM ET
Member Since: 5/18/2007
Posts: 13,192
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I have never heard of a post office dictating where mail can be sent from. I'd be talking to whoever is in charge there. I use PBS postage and I mail from one of three post offices regularly. I've never been told I need to have an address in those cities. Even when I just used PBS DC and refused to mail from the post office in my zip code, no one said anything at the other two post offices I used.

Also, many of us mail from work and even though I live in the same zip code, not everyone else does. 

That is just wrong. The return address is of no consequence no matter how you mail something. 



Last Edited on: 4/5/10 1:50 AM ET - Total times edited: 1
Date Posted: 4/5/2010 9:48 AM ET
Member Since: 8/15/2007
Posts: 752
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Ithough so also but was told they do not get crecit for storing if I do not change it.

Date Posted: 4/5/2010 4:42 PM ET
Member Since: 9/9/2009
Posts: 916
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I'm a Postal employee (administrative office that is not located in an actual post office) and I just about always mail my books from my work address (75222) but use my home as the return address (75028).  Guy who picks up our mail has no problem, but then again he knows all of us.

Are you using stamps or electronic postage when you mail - I'm wondering if stamps and any aviation security concerns are what they are trying to get at.  Or trying to generate rvenue for Norco if you have been buying the postage elsewhere.  Much of it doesn't make sense. 

Date Posted: 4/5/2010 5:03 PM ET
Member Since: 8/15/2007
Posts: 752
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I had them tell me even at the post office when I take books to get stamped ( when more then one ) they want me to change my return address to a Norco one. I told them no since that is my mailing address. THen I got  the letter from the Norco post master other day saying they do not get credit when I use the other... which I think its wierd since I never had this problem before.

 

Date Posted: 4/5/2010 5:05 PM ET
Member Since: 8/15/2007
Posts: 752
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For now I changed my wrapper address till I can make sure they will get mailed. since I send  most books from Norco.. Its wierd for I send some on saturday thur Rancho and they did not anything at all..

 

 

Date Posted: 4/5/2010 6:15 PM ET
Member Since: 8/25/2009
Posts: 696
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All you need to change is your mailed-from zip code, not your return address.  I will have to look next time I send something & see if PBS gives you that option.  Most of the online-postage places do (usps.com, Paypal,etc)

Date Posted: 4/5/2010 11:29 PM ET
Member Since: 8/16/2007
Posts: 15,187
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PBS doesn't give you an option to change the mailed from zip, at least not the last time I used it.

That postmaster is wrong. You can use whatever return addy you want, many members use PBS's address as a return address for safety/privacy reasons. They are correct that they do not get the credit for handling it, but that does not mean that they can refuse to take the books.

One thing to keep in mind if you are using the mail to an alternate address feature when you request books is that you will not have the Received With A Problem option if a book arrives with problems. That option is only available if the book is mailed to the PBS address.

Date Posted: 4/6/2010 12:45 AM ET
Member Since: 12/28/2006
Posts: 14,177
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"They are correct that they do not get the credit for handling it, but that does not mean that they can refuse to take the books."  +1  (well said Melanie)

Date Posted: 4/6/2010 12:24 PM ET
Member Since: 2/5/2007
Posts: 30,800
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I'd just cut off my return address and write the one they say is required in place of it.  That would be easy and work.

Date Posted: 4/6/2010 12:27 PM ET
Member Since: 8/15/2007
Posts: 752
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Then they might complain postage not enough.. hahah

Date Posted: 4/6/2010 3:50 PM ET
Member Since: 8/16/2007
Posts: 15,187
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Online printed labels are not supposed to be altared in any way so if you cut the addy out of the label they could refuse to accept it as valid postage.

Date Posted: 4/6/2010 6:58 PM ET
Member Since: 8/15/2007
Posts: 752
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Okay now whats going on changed it to the norco address and now PBS is telling me that electronic postage is not avaliable for address

UGHHHHHHHHHHHHH

 

Date Posted: 4/6/2010 7:53 PM ET
Member Since: 8/15/2007
Posts: 752
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How I get in touch with somebody in postage on here ?? I can not use my wrapper and I got books to mail :(((

Date Posted: 4/7/2010 1:19 PM ET
Member Since: 8/15/2007
Posts: 752
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Is anybody else having problems with postage on here??

Date Posted: 4/7/2010 9:56 PM ET
Member Since: 5/25/2009
Posts: 599
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PBS should just figure out how to add the option for a "mailed from" zip code like USPS and Paypal have. It's not actually the return address that matters, but if you buy postage from PBS, it automatically makes your return zip the mailed from zip. This problem has com up several times before, and it doesn't seem like it would be that hard to fix. 

Date Posted: 4/9/2010 7:56 AM ET
Member Since: 8/23/2007
Posts: 26,510
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Could you just make Saturday your mailing day and then put everything in the blue box at the post office if you don't want to actually go in? A lot of people only mail once a week and it's ok to let a request sit a day or two to allow that. Doesn't make you a bad PBSer. 

I've used the PBS postage and mailed from a different state before and had no problem.  But then it was only 2 books. I imagine if they constantly say my books coming through with postage credit going to another post office-they might have complained. 

Right now I normally mail from a different zip than my return address but I go into the post office to buy postage.  It just happens that the next town's post office is actually closer to me than my own PO. 

Are you putting them in teh blue box or bin or are you takign them in to have them scanned?  If you take them in to have them scanned then why not just buy the postage there so they get credit.

Date Posted: 4/9/2010 7:57 AM ET
Member Since: 8/23/2007
Posts: 26,510
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PBS had to get the label set up and rules approved by the post office and endicia.  So it's not a PBS thing. 

Date Posted: 4/11/2010 5:24 PM ET
Member Since: 8/15/2007
Posts: 752
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Mary alot of city are doing away with there blue boxes I know norco did already. and fontana only has two  that I know of and those will soon be gone from what I have heard.

Also was told that right now Post offie are trying to show they do alot of mail for they are thinking about closing more of them..

I guess I am part to blame all I ever send is bday cards and books in mail :(

 

Ana

Date Posted: 4/12/2010 7:21 PM ET
Member Since: 9/13/2006
Posts: 28,497
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I was told that when using prepaid postage that the package had to be mailed from a PO in the zip code printed on the label.   Lots of confusion on this issue.