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Topic: SPAM from member

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Subject: SPAM from member
Date Posted: 8/12/2009 6:38 AM ET
Member Since: 1/6/2006
Posts: 101
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I would lke to know if it allowed for another member to send a SPAM email about a swap they are hosting? I have NEVER participated in the games forum, this person is not a buddy of mine, & I have never swapped with them?

Is this allowed?

Thanks!

Date Posted: 8/12/2009 7:00 AM ET
Member Since: 5/14/2009
Posts: 6,852
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I am glad I read your post again - I was going to say if they are a buddy I don't consider it anything but an announcement.  Maybe one of your buddies allows their buddy list to be shown and they are a buddy with this member.  Not only did she send to her buddies but their buddies as well? 

I don't know if it is allowed, but I know I would become highly annoyed if someone other than a buddy sent me that type of PM...especially if it were frequent from the thousand of members PBS has.  

I am of two minds - PM her and ask her not to include you again and if she does it again report her to PBS.  Contact TPTB and ask them of the rules and explain what happened.

I wouldn't want to get a member in potential trouble over something like this unless it was abusive in the sense of constant.  If everyone sends her a  PM it isn't appreciated if she isn't a buddy - she/he will probably wouldn't do it again.  

There was a post on this not to long ago - if I find it I will insert the link.

 

 

Date Posted: 8/12/2009 7:01 AM ET
Member Since: 1/6/2006
Posts: 101
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Well, I asked live help and they told me it was not allowed. They advised to PM the member and ask them to not SPAM me anymore and if they continue to let them know.

SO, hopefully this will stop now.

Geri (geejay) -
Date Posted: 8/12/2009 7:01 AM ET
Member Since: 9/2/2008
Posts: 9,094
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What jubead said. 

I've had a couple of these from buddies and someone who wasn't.  I just PM'd and said I didn't want to participate.  So far I haven't received anymore.



Last Edited on: 8/12/09 7:04 AM ET - Total times edited: 1
Date Posted: 8/12/2009 8:13 AM ET
Member Since: 5/27/2006
Posts: 11,985
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There was just another discussion about this exact same thing.  Here's the thread.

Spammed

T. -
Date Posted: 8/12/2009 8:55 AM ET
Member Since: 1/21/2007
Posts: 9,989
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I was spammed last week--I had never heard of the person and she was trying to sell me something.  I reported it to TPTB.  It wouldn't bother me if someone PMed me about a swap or something PBS related, but this was totally spam.

Date Posted: 8/12/2009 9:30 AM ET
Member Since: 8/16/2007
Posts: 15,186
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I really hope that complaints about game invites don't cause the site to no longer let hosts use the PM system to invite pepole to join. That's the best method we have to find out about new ones. I don't understand why someone would be bothered by being invited to join in on something on the site, selling something I can understand, but not just an invite to play one of the swap games.

Date Posted: 8/12/2009 9:42 AM ET
Member Since: 1/6/2006
Posts: 101
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Well, if people who are not my buddies or swapping partners continue to SPAM me, I will report it everytime.

I don't appreciate SPAM and will not tolerate it!

Date Posted: 8/12/2009 9:51 AM ET
Member Since: 5/10/2005
Posts: 2,354
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Melanie--if I've given NO indication I'm interested in a game, I don't want PMs about it.  It's not a valid advertising method.

Sending PMs out to folks who particpate in games, who have indicated they are interested, who are buddies because of games--this is different.

Sending to random people is spam.

Date Posted: 8/12/2009 11:06 AM ET
Member Since: 1/10/2009
Posts: 332
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Melanie -

Perhaps it's because we all suffer from getting so much unsolicited stuff in our regular email and on our telephones and there's no way to stop it altogether, so PBS has come to feel like a wonderful place where any message we get is going to be about something that actually interests us. I know I'd be disappointed, then annoyed if I started eagerly opening up my PMs, only to find messages from people I didn't know, about stuff that didn't interest me (i.e., SPAM).

Date Posted: 8/12/2009 11:12 AM ET
Member Since: 8/23/2007
Posts: 26,510
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If I get a PM about a game I'm not interested in or a deal from someone's shelf or whatever: I just delete it and move on with my life.

Date Posted: 8/12/2009 11:32 AM ET
Member Since: 8/16/2007
Posts: 15,186
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Melanie -

Perhaps it's because we all suffer from getting so much unsolicited stuff in our regular email and on our telephones and there's no way to stop it altogether, so PBS has come to feel like a wonderful place where any message we get is going to be about something that actually interests us. I know I'd be disappointed, then annoyed if I started eagerly opening up my PMs, only to find messages from people I didn't know, about stuff that didn't interest me (i.e., SPAM).

I guess I look at it differently. I am on PBS by choice and the PMs asking if I want to join a game is specific to the site purpose->swapping books. A random phone call or e-mail about stuff from places I have not joined and for stuff I have not expressed interest in is completely different in my opinion. To me its more like asking the kid on the other side of the playground if he wants to join in on our baseball game, yes he might only be on the playground to swing, but its not inconsiderate to ask him if he wants to join in.

Date Posted: 8/12/2009 1:24 PM ET
Member Since: 7/19/2008
Posts: 15,398
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I feel it is one thing if it is from a buddy or from a previous swap.  Quite another out of the blue.  You're asking the kid who isn't on the playground.  It would bother me.

Date Posted: 8/12/2009 1:42 PM ET
Member Since: 12/9/2007
Posts: 9,601
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I solve (maybe) this problem by not letting my Buddies be seen by other Buddies.  I think it's the polite thing to do.

Ruth

Date Posted: 8/12/2009 2:37 PM ET
Member Since: 1/28/2009
Posts: 15,082
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I saw the post in the games where you said that you were PM'd and this was one of the responses (not from me):

The funny thing is, I didn't PM zoburg. They're not on my buddy list and that's where I PM'ed people from. Maybe a system error?

Maybe there was some kind of error.  I know several people have said that they haven't received some of their PM's and some were lost in space, don't know where they went.

Date Posted: 8/12/2009 2:59 PM ET
Member Since: 5/14/2009
Posts: 6,852
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I believe if someone is on my buddy list - I will either PM them not to inlcude me next time or just delete it when I recieve a message.   It would be different if it is a cold call/solitation.  I would be totally annoyed if someone just solicited me and we never had prior contact.

I see the games forum as a extra feature to the site.  I know about them but I don't have any interest in playing.  If I had contacted someone asking to be notified of a game starts that is again different. There are thousands of members and if everyone started the practice I would be very unhappy and wouldn't read my PMs at all and they are important to swapping books. 

In all fairness to the members who use the game forum to be notified that there are rules against solitating members. Until this post I had no idea if it was accepeted practice or not and it isn't fair to report a member of something they are doing wrong and they don't know they are breaking the rules.  Again - from my buddies I don't care.   It should be up to the buddy you are inviting if they want to share with their buddies. 

I do keep my buddies private but it was for a different reason.  Many of my buddies also keep their buddies private and the ones that I could view I would never dream of bothering.  I do use blast PMs to my buddies to alert them to a WL book before it goes on FIFO.  I do not notify them of deals on my bookshelf unless they have PM'd me to notify them when I do have a deal....otherwise WL books only.  I also appreciate members who contact me first about WL books.  Many times it is not the genre I read but I appreciate the thought just the same.   

Edited to add:  the link above was somone who said they were spammed but it came from a buddy.  This thread is different - the member who contacted the OP was not one of her buddies.



Last Edited on: 8/12/09 3:01 PM ET - Total times edited: 1
Date Posted: 8/12/2009 4:06 PM ET
Member Since: 1/10/2009
Posts: 332
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Thanks for the reminder that we can make our Buddy Lists private. Whie I was mailing books this morning, I was thinking that if the unsolicited-PM thing became common, maybe PBS would offer us a popup, like the current RC box, that would show up when someone wanted to PM us. My message would be 'No game solicitations, please - I'm busy reading.'
Date Posted: 8/13/2009 8:26 AM ET
Member Since: 8/9/2007
Posts: 4,058
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It seems to me that this must be some sort of glitch, but I'd first be checking my privacy control settings & making sure "accept all buddy list invitations" was not turned on.  You could possibly be on someone's BL without knowing it, if you don't look at your own BL frequently to see who is on it & don't have your privacy controls set properly.  If you are on someone's BL and it's apparent that they frequently send blast PMs to their buddies & invite them to join games & swaps, remove them from your BL or ask them to exclude you from the invitations.  It takes all of a minute.  If you get blast PMs & aren't on that person's BL, contact PBS & ask them if they can figure out from their end why you're getting the PMs.  I can't think of any other way, aside from the BL blast PM feature that you'd get them.  With all of the thousands of members here, it defies belief that someone would randomly go through the member directory, sending out unsolicited PMs to anybody & everybody.  First, who has that kind of time?  And second, why spend it inviting random people who you have no reason to believe would be interested in joining?  So far as I know, there's no way to blast PM multiple members from the member directory, so they'd have to pull up profiles one at a time & PM individually, or use the PM tab on one of your forum posts.  If you never use the games forum, but use any of the genre related forums, it's possible that someone could think you might be interested in a game relating to that genre, but again, they'd still have to send those invites out one at a time if you aren't on their BL.

Date Posted: 8/13/2009 12:10 PM ET
Member Since: 12/28/2006
Posts: 14,171
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What Kim said :-)

Date Posted: 8/13/2009 12:31 PM ET
Member Since: 4/30/2009
Posts: 2,524
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 I do use blast PMs to my buddies to alert them to a WL book before it goes on FIFO. 

Has anyone tried this lately? It wouldnt work for me yesterday.   

I wanted to offer credits for sale to my buddys.   Now I know some people find that bothersome but (just like IRL friends are all different) several of my buddies pm back to say thanks for keeping them on the list.  And I included a line to say please let me know and I will not send "offer" type pm's again.    I've only done this a few times but anyway it wouldn't work yesterday when I  clicked select all and then pm. 

I had to do a few at a time so maybe PBS is trying to cut down on spam somehow through this. Or maybe it was just a glitch yesterday.

 

Date Posted: 8/13/2009 4:02 PM ET
Member Since: 5/14/2009
Posts: 6,852
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Jeannie - I just selected mark all on my buddy list and all the names were checked so it was some kind of glitch yesterday.   I hope that PBS doesn't prevent Blast PMs to buddies.  I do think they should have a golden rule aimed at proper PC when PMing, what is acceptable and not acceptable.  This came from the Help Docs - What is the Buddy List.  This is cutdown - click on link for all info.

The Buddy List allows you to keep contact with other PBS members easily.   On the Buddy List page, you can see your Buddy's bookshelf and Wish List, check if she or he is online, send him or her a Personal Message, and more.  You can also give credits to other members using the Buddy List, and tag and sort your Buddies by tags that you create and apply. 

You can also set privacy options for your Buddies--Full Buddies and Lite Buddies can have different access to information that you assign in your Privacy Controls in the Account Settings See Expanded Privacy Controls for more information about Privacy Controls.

Your Buddy List is in the menu under My Account.

Why use the Buddy List?

  • The Buddy List is a great way to communicate with and keep track of a group:
    • For example, if you are playing or hosting a Game in the Games Forum, you can add all of the other games players to your Buddy List and make a tag with the name of the game you are playing.  Then when the time comes to send out a Personal Message to one or all of the players, you can sort your Buddy List to view only Buddies with that tag, and send your PM.
    • If you have joined or are leading a Local PBS Chapter, this is a great way to keep in touch so you don't miss a PBS event
  • You can use the Buddy List to give other members credits
    • Click  next to a name on your Buddy List, then
    • Choose the amount of credits to give
    • Click
    • An email will be sent to both giver and receiver documenting that credits have been given.

 



Last Edited on: 8/13/09 4:02 PM ET - Total times edited: 1
Geri (geejay) -
Date Posted: 8/13/2009 4:16 PM ET
Member Since: 9/2/2008
Posts: 9,094
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I've given NO indication I'm interested in games, I don't want PMs about it.  It's not a valid advertising method.

Sending PMs out to folks who particpate in games, who have indicated they are interested, who are buddies because of games--this is different.

Sending to random people is spam as far as I'm concerned.  Just got another in this mornings PM's.  This is the third or fourth this month and I've never had them before.  This person is not a buddy.  I think I might have sent a book to her though.

Date Posted: 8/13/2009 4:21 PM ET
Member Since: 4/30/2009
Posts: 2,524
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I just tried again and after it checks the names I hit PM and it asks do you want ot PM all these, clicked yes ( because you then type and then send) and it won't let me get to the part to type the message. Did you get to that part Jubead?

 

 

Date Posted: 8/13/2009 5:31 PM ET
Member Since: 8/9/2007
Posts: 4,058
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Sending to random people is spam as far as I'm concerned.  Just got another in this mornings PM's.  This is the third or fourth this month and I've never had them before.  This person is not a buddy.  I think I might have sent a book to her though.

That kinda sounds like some people are going through their PMs & transaction archives & messaging people they've swapped with in the past, thinking it's ok.  That falls under the definition of spam, and I'd message them back & ask them why they're sending me the invites - let them know that a lot of people consider it spam and will report it to the PBS team - or you could just go ahead & contact the PBS team and ask them to intervene.  I doubt that these folks even realize they're doing anything wrong, so I'd be gentle & just explain very nicely that you don't want this stuff.

Date Posted: 8/13/2009 5:51 PM ET
Member Since: 5/14/2009
Posts: 6,852
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Jeannie - yes I did - I marked all, clicked on PM and started typing my message.....of course I didn't send.  Maybe it is your browser, pop up blocker? 

Geri - is it from the same person you are receiving the messages.  I would send a message and ask them to spread it to their buddies who are hosting games. 

I feel PBS should put up a sticky in the game forum or the help docs that this method is considered spam unless they are a buddy and not a buddies -buddy.  I wouldn't want to get a member in trouble over something that is not clearly defined.   Maybe if you contact PBS  you make it clear you are not reporting the member but the process that the game forums are using and many feel it is spam.  The other post the OP was complaining about being spammed but the person was a buddy.  This OP and Geri do not have the person as a buddy.  So this could be a trend and I would be highly annoyed if I received one.

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