Discussion Forums - USPS Postal Regulations USPS Postal Regulations

Topic: Not scanning dc code at post office

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Not scanning dc code at post office
Date Posted: 7/28/2008 7:46 PM ET
Member Since: 4/4/2006
Posts: 3,119
Back To Top

I took a couple of books to a different post office today. I told the lady that they were media mail with a delivery confirmation. My old post office always scans the bar code from PBS dc numbers. This lady insisted that because the postal information was printed out, that they didn't need to scan the bar code. I told her that the address,etc. came from a different site, not the post office. Anyway, she charged me the rate of media. She did not add in the extra $.18 (or whatever) that PBS would get( or PBS has to pay the p.o.).

My question is...What are my chances that these books will come back to me?

Date Posted: 7/28/2008 8:17 PM ET
Member Since: 2/10/2008
Posts: 1,080
Back To Top

It should be scanned in at the post office to pay the postage of 18 cents. If someone down the line looks at the postage, it could be marked 18 cents postage due or returned to you for the additional postage. It may just go through and be missed. If it does come back, I would make sure that clerk saw the package and maybe would learn for the future.

PBS does not lose money or owe the post office money from this transaction.

Date Posted: 7/29/2008 11:41 AM ET
Member Since: 4/4/2006
Posts: 3,119
Back To Top

That's what I thought...

Date Posted: 8/23/2008 10:05 AM ET
Member Since: 4/16/2008
Posts: 770
Back To Top

My PO has never charged me the 18 cents, and I've never had a book returned.  Guess I'm lucky?  It's not often that I pay for the postage at the PO though.

I mostly print my postage though, unless I'm using a load of stamps from home.  When I use stamps I always add in the extra 18 cents.

 

Date Posted: 8/23/2008 10:52 AM ET
Member Since: 7/3/2008
Posts: 284
Back To Top

When I go to the post office, I won't leave until the person scans the barcode.  I tell them upfront that they need to scan it and that it will add $.18 to my total.  Once I tell them it charges me, they do it.  However, if they still refused I would ask to see a manager.

One lady told me that when they first came out with this they were told NOT to scan them.  Of course, now they realize that they DO need to scan them to collect the $.18.  They are having trouble retraining.

Bottom line - you are the customer - don't leave until you get what you want.  More of a hassle to have something returned to you for postage due than the ask to speak to a manager.

Date Posted: 8/24/2008 7:13 AM ET
Member Since: 12/16/2007
Posts: 148
Back To Top

My local PO never scans the barcodes, but they do charge the .18. They do get scanned at the first distribution center they hit.

Date Posted: 8/25/2008 12:30 AM ET
Member Since: 5/20/2008
Posts: 1,123
Back To Top

Mine is the same as Pat's. I wonder how some places charge the 18 cents no matter what and others have to scan? You would think they'd be more standardized.

Date Posted: 8/25/2008 8:56 PM ET
Member Since: 7/3/2008
Posts: 284
Back To Top

One guy at my PO, even though I've been to him almost everyday last week continues to be amazed that scanning the barcode changes the charge for DC from $.75 to $.18.  Other places must enter the $.18 manually - why bother, its like at the grocery store, do you want your basket hand entered or scanned.  One way is much more prone to errors of the human kind!

Date Posted: 8/26/2008 11:22 PM ET
Member Since: 10/19/2006
Posts: 3,343
Back To Top

I do not think Media Mail is Returned to Sender, but it might be sent postage due to the recipient.

Date Posted: 8/29/2008 7:46 AM ET
Member Since: 7/19/2008
Posts: 1,131
Back To Top

I've had one of these that has never seen a PBS label before. He kept on telling me that he has to charge me $0.75 for DC, there is no way he can ring it up for $0.18. Luckily the lady in the next booth has had a customer that uses these and told him to just scan the barcode.

He mumbled that it would be nice if the bosses would let them know about these things. Can't argue with that



Last Edited on: 8/29/08 7:46 AM ET - Total times edited: 1
Date Posted: 8/29/2008 11:13 AM ET
Member Since: 7/18/2008
Posts: 1,051
Back To Top

I sent 3 books out using DC & so far only 1 has been scanned (3 days ago now).

Date Posted: 8/29/2008 11:51 AM ET
Member Since: 2/10/2008
Posts: 1,080
Back To Top

If you are paying the postage online or putting stamps on the package, there would not be a charge to scan the DC at the post office. When you print a label with DC but no postage and pay at the post office, they should scan the DC and the price is 18 cents.

If the post office is scanning the package accepted into the system, there should not be a charge unless you did not put enough stamps on the package.

Date Posted: 8/29/2008 12:32 PM ET
Member Since: 7/19/2008
Posts: 1,131
Back To Top

I've had one that made it all the way to the receiver without ever getting scanned. That one was dropped in a blue box.

Now I just bring them all to the PO and they scan them right there. This morning she even gave me a refund because I had too many stamps on one of the books, it wasn't as heavy as they said.



Last Edited on: 9/3/08 11:13 PM ET - Total times edited: 1
Date Posted: 9/3/2008 3:13 PM ET
Member Since: 7/18/2008
Posts: 1,051
Back To Top

I just had the lady at my local PO tell me they don't scan them until they're delivered. I'm going to print out the DC page with the info & take it to her. She's a really nice lady but just doesn't understand the site.