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Topic: scans coming up 80 cents each??

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Subject: scans coming up 80 cents each??
Date Posted: 7/13/2010 9:45 AM ET
Member Since: 4/10/2009
Posts: 1,691
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Last Edited on: 9/12/10 9:27 AM ET - Total times edited: 1
Date Posted: 7/13/2010 10:54 AM ET
Member Since: 6/25/2006
Posts: 382
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if you already printed the postage you just drop the book in the mail box you dont need to pay more you alread paid for the postage !

that might the reason it comes up 80cent because you already paid for when you printed the postage

which means you do not have to the post office you can just drop in the mail box

now if you only printed the DC  -not the postage then it should come to .19cents then you need to get the postage plus the 19 cents

Date Posted: 7/13/2010 11:00 AM ET
Member Since: 4/10/2009
Posts: 1,691
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Last Edited on: 9/12/10 9:27 AM ET - Total times edited: 1
Cathy A. (Cathy) - ,
Date Posted: 7/13/2010 11:30 AM ET
Member Since: 12/27/2005
Posts: 4,135
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Yes, he did something wrong. eDC costs 19 cents. If you run into an incompetent postal clerk don't pay what you know is the wrong amount. It's practically impossible to get a refund, even after USPS admits they were the ones who made a mistake. In this situation, you could have done one or more of these things:

- speak to the local Postmaster

- call 1-800-ASK-USPS and ask the national support to educate your local P.O. personnel

- take your packages back and apply stamps in the correct amounts. You can drop packages that have eDC in the blue boxes, even if they are over 13 oz.

Date Posted: 7/13/2010 11:44 AM ET
Member Since: 8/16/2007
Posts: 15,194
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Yes, he did something wrong. Does your receipt show the PBS DC # and the 0.80 charge? When they press the button, it comes up at 0.80, but when the scan happens it should adjust to 0.19. One of my clerks said that the system is idiot proof because the eDC numbers are different and the scan is what tells the system what kind of DC it is and the price. There should not have been a way for him to charge you 0.80 for that scan.

Date Posted: 7/14/2010 12:14 AM ET
Member Since: 12/28/2006
Posts: 14,177
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Andrea, I print PBS DC all the time & then purchase USPS counter postage.  You should only have been charged .19 for the electronic DC portion (check your receipt, it is listed seperately).  My PO is on the online computer system, and as already stated should be mostly idiot proof.  I've no idea what the screen says when clerks scan the barcode during the transaction, but when they finish I'm only charged the correct .19 each (in addition to postage).

Date Posted: 7/14/2010 1:54 PM ET
Member Since: 4/10/2009
Posts: 1,691
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Last Edited on: 9/12/10 9:28 AM ET - Total times edited: 1
Date Posted: 7/14/2010 3:22 PM ET
Member Since: 6/25/2006
Posts: 382
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you might want to try another post office or if  the post office has APC you can use it instead 

you can have it print stamps of any vaule  all you need to know is the media rate for your package
 which are 1 lb $.2.36 ; 2lb-$ 2.77 , 3lb-$3.16

so lets say your package weigh 2 pounds which the media rate s $2.77  and you add .19cents giveing you a total of $2.96

so all then do is have the APC print a $2.96 stamp

then mail it -no need to stand in any lines

you could also do the same with stamps but then you have to give the package to a clerk if package is over 13 oz

Date Posted: 7/14/2010 4:38 PM ET
Member Since: 8/25/2009
Posts: 700
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Probably everybody already knows this, but if you know the weight of your parcel and have a Paypal account, you can buy postage and print your label at www.paypal.com/shipnow.  Comes with the 19c DC.

Date Posted: 7/14/2010 9:57 PM ET
Member Since: 6/25/2006
Posts: 382
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yes you can print the postage at paypal expect you wont get any creidt until the reciver tells PBS got the book

with PBSDC and/or postage -most of the time you can get quick credit after mailing the book or when the post office

scans the DC

Date Posted: 7/14/2010 9:59 PM ET
Member Since: 6/25/2006
Posts: 382
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Last Edited on: 7/14/10 9:59 PM ET - Total times edited: 1
Date Posted: 7/14/2010 11:04 PM ET
Member Since: 2/11/2007
Posts: 808
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The first pound is $2.38 not $2.36

Subject: Can't they print a separate 19-cent label?
Date Posted: 7/14/2010 11:07 PM ET
Member Since: 2/11/2007
Posts: 808
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" ... until their computers were fixed they were letting people buy 2- 10 cent stamps for the eDC and then scanning them in later."

Date Posted: 7/18/2010 9:17 AM ET
Member Since: 2/10/2008
Posts: 1,080
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The clerk could have given credit as postage affixed for the difference before printing the label.

My opinion, they should have credited you for the overcharge. (Then spoke to the employee to prevent further problems.)

Date Posted: 8/6/2010 2:17 PM ET
Member Since: 10/15/2006
Posts: 44
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" ... until their computers were fixed they were letting people buy 2- 10 cent stamps for the eDC and then scanning them in later."

 

Does that mean they sit there for weeks/months until it is fixed? surprise   My post office has been waiting 2 years to get the AC repaired and one of the registers has been broken intermitently for about a month.