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Topic: Search error from mobile

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Subject: Search error from mobile
Date Posted: 12/25/2016 12:15 AM ET
Member Since: 10/11/2010
Posts: 22
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I used to be able to search on my phone with Safari, but the last month or two, I get a blank "File not found" page instead of results. I have to log in to search, which I was avoiding doing previously, because logging in on the phone would boot me on my desktop, and I'd have to log in there again. I'd like to see the old functionality of searching without a log in restored.

Date Posted: 12/25/2016 9:20 AM ET
Member Since: 5/4/2009
Posts: 432
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Try clearing your cache Settings > Safari > Clear History and Website Data one more time and also tap Settings > Safari > Advanced > Website Data > Remove All Website Data. This might not be a PBS problem but a Safari problem: http://www.paperbackswap.com/Anyone-Having-Problems-Using-PBS/topic/310027/?l=25&ls=0#p6946689 and doing that fixed my similar problem.

Date Posted: 12/25/2016 1:35 PM ET
Member Since: 2/13/2007
Posts: 2,276
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I agree with Sarah, follow her instructions and you should be good to go. Whenever I've had this sort of problem, it is with my browser not PBS. If you want to be sure, download Firefox on to your phone, it it works ok, then it's definitely a Safari problem.