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Topic: does it seem to take longer now to get credit

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Subject: does it seem to take longer now to get credit
Date Posted: 1/13/2011 5:41 PM ET
Member Since: 10/28/2008
Posts: 3,523
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I have always sent my books with pbs printed tracking labels. It seemed like no time at all before my credits were added to my account.  Now it seems to be taking a lot longer.  I mailed 19 books first thing when the p.o. opened. I still have not gotten my credits.  Just wondered if anyone else has noticed this.

 

 

   
   
   

 

Date Posted: 1/13/2011 5:56 PM ET
Member Since: 10/13/2007
Posts: 36,445
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I think its due to the problem that the USPS and the printed postage program aren't communicating well and information is not being traded between the two places.

Date Posted: 1/13/2011 6:34 PM ET
Member Since: 8/16/2007
Posts: 15,185
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The DC-only labels should be OK, its the Printed Postage that is having the problem(which would get instant credit when marked mailed). I have seen my packages taking longer to get to sorting facilities and there are less facilities out there so that means less scans along the way. Have you checked the USPS site for scans? If the USPS has scans on  PBS DC-only and those are not here, I'd give the site 24-48hrs to catch up, then send in Feedback to see if they can trigger the Quick Credit.

When reading various information on the changes to the way the USPS is handling eDC, I think we will be seeing even less scans. It appears that the post offices will no longer be able to scan books that have been mailed with printed postage. My guess is that that will be applied to all eDC that isn't paid for at the counter.

Date Posted: 1/13/2011 6:39 PM ET
Member Since: 7/24/2005
Posts: 352
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Bertie,

This has been questioned and discussed in two other topics.  This is one of them:

http://www.paperbackswap.com/forum/topic.php?t=226158

Date Posted: 1/16/2011 3:13 PM ET
Member Since: 7/24/2005
Posts: 352
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Great news!!   The PBS Delivery Confirmation Events are now showing up again in the Book Delivery Details!!  Thanks, PBS!