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Topic: "I send email only books"

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Date Posted: 9/25/2013 3:09 PM ET
Member Since: 2/26/2007
Posts: 88
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Last Edited on: 9/25/13 3:10 PM ET - Total times edited: 2
Subject: Text area blocked out when i try to start new topic
Date Posted: 9/25/2013 3:09 PM ET
Member Since: 2/26/2007
Posts: 88
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Date Posted: 9/25/2013 5:24 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Linda, sounds like you have the IE10 issue, perhaps.  Try this thread for some tips: http://www.paperbackswap.com/IE-10-Text-Box-Posting/topic/272989/

Date Posted: 9/25/2013 6:46 PM ET
Member Since: 2/26/2007
Posts: 88
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Ah, that's better. It was not an IE10 problem, it was a Chrome problem! I switched to Firefox and now I'm good to go.

I originally started this topic because I requested a book and my request was canceled by the "sender," who wrote:

"I send email only books"

I was wondering if I was sleeping when PBS started letting members swap e-books. In the meantime, I got some live help who told me no, they are not allowing members to swap e-books. I'm not even sure that that is what this member meant. l've exchanged a few messages with him and it's clear that English is not his first language, so communication is difficult.

I asked him why he would not send the book, and he finally said that he didn't know how to send a book. So . . . what's he doing on this site?

Now this has become just a vent . . . so many of my requests are denied by "senders" (and I always put that word in quotes because so few people here actually send anything to anyone).  And so many of the reasons they won't send the book are lame and bogus.

End of venting. Thanks for listening.



Last Edited on: 9/25/13 6:47 PM ET - Total times edited: 1
Date Posted: 9/25/2013 6:56 PM ET
Member Since: 1/17/2009
Posts: 9,714
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Sorry you are having bad senders!

I've never noticed any issues getting people to send me stuff. My main problem is that I need to stop ordering it!

Date Posted: 9/25/2013 9:12 PM ET
Member Since: 8/26/2006
Posts: 9,325
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Linda, I'd suggest passing your conversation with him on to the Admin Team.  (Go to the bottom right corner of any page, and under Company click on "contact us."  Then use the Feedback option.)  If he's in another country, he is welcome to use the discussion forums and find book info here, but without a U.S. mailing address, he cannot swap books.

If he is in the U.S., then he needs to know that he is not allowed to post books that he can't mail, and that books can't be e-books.

I haven't had a sender back out on me for a long time -- months and months -- and the last time I canceled an order was when my cat knocked over a cup of tea while I was wrapping the book.  I think that was a couple of years ago.  I'm so sorry you're having a bad run.  Hopefully things will go better now for you -- sounds like you deserve some great swaps!

Date Posted: 9/25/2013 9:25 PM ET
Member Since: 2/26/2007
Posts: 88
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Thanks, Patty. The live help person suggested the same thing, so I did write to the Admin Team.

I hate to report another member, but this person did not seem to know what was going on with this site.

He kept asking me if I was "online."

smiley

Date Posted: 9/26/2013 8:30 AM ET
Member Since: 9/8/2009
Posts: 613
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"And so many of the reasons they won't send the book are lame and bogus.."

I'm assuming you have an RC, in which case they have as much right to not send the book as you do to have the RC (which they may also see as lame and bogus). 

"(and I always put that word in quotes because so few people here actually send anything to anyone)."

Uh, no.  Look at the number of books being swapped.  It's phenomenal.  Which means that LOTS of people are sending books.

Date Posted: 9/26/2013 4:29 PM ET
Member Since: 2/26/2007
Posts: 88
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BookwormKath,

I'm assuming you have not been able to hack into my e-mail, and so you have no idea what kinds of lame and bogus excuses I am getting from people who don't want to send books.

I have no problem with someone who has posted a book that does not meet my very simple RC.  One of the things I ask is that books include the dust jacket. I'd rather have someone cancel my request than send me a book without it.

Frankly I disagree that "senders" have the right to refuse to send a requested book simply because the requester has an RC on file. It would be nice if the anti-RC faction of PBS would refrain from sending offensive, insulting cancellations, but that's another subject for another day.

The responses that I am talking about fall under the "cannot mail" category rather than the "does not meet RC" category.  I have a couple of saved searches because I am interested in books in certain genres. I run the searches every day, to see what new books have been posted.  Very often I will request a book that has just been posted, and the request is cancelled because the "sender" says they don't have the book.

They post the book and within 24 hours they no longer have it?  Tell me that is not bogus. If it's true, they should have removed the book from their bookshelf. Not doing so is lame. Take your pick: bogus or lame.

I've also gotten "The book is used." I think we can all agree that most of the books posted for swapping are used. There's nothing in my RC about the condition of the books that I want. So this is what I would call a fairly lame excuse.

Another one was "Can't afford the postage." I mean, really?

Date Posted: 9/26/2013 7:56 PM ET
Member Since: 9/8/2009
Posts: 613
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I didn't presume to know your RC, nor does it really matter what it is.  You have the right to have one... people have the right to decline it.  Many feel they should even have to give a reason for declining.  Same with the cannot mail option.  You have the right to request a book and then cancel it; they have that option, too.  Whether you think it's lame or bogus is beside the point.  "Can't afford the postage" could mean "My mom died yesterday and I spent the last dime I had on gas to get to her deathbed."  Who are we to judge?  It's none of our business.  It's a book...  It's not the end of the world.  And the shoe could be on the other foot someday.

zeke68 -
Date Posted: 9/26/2013 8:41 PM ET
Member Since: 10/30/2008
Posts: 2,810
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I don't mail books to meet member's guidelines, I mail books to meet PBS guidelines.  I have every right to turn down any RC that I so choose.  And I'm one of the ones who don't think there should be a reason why I do.

If an RC is simple, such as dust jacket must be included, then no problem.  But if you get into a laundry list of special requests that you want, I'm not going to bother, even if my book DOES meet such requirements.  Someone else will want it that is satisfied with PBS guidelines.

Kath is right; you have no idea what the reason behind the rejection is.  Posting a book to the site instead of TBR by accident.  Running out of cash because the price of gas is so high.  It doesn't really matter.  Just as you can request something above and beyond PBS guidelines, others can say "Nope, not sending it."

Date Posted: 9/27/2013 12:15 AM ET
Member Since: 8/26/2006
Posts: 9,325
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Very often I will request a book that has just been posted, and the request is cancelled because the "sender" says they don't have the book.

I've talked to people whose accounts were suspended for doing this several times -- probably in a row.  Definitely against the rules to  post 10 books in order to get the 2 initial start-up credits, then not mail them out when they are requested.   Membership here is such a privelege -- I think they were really regretting that they'd put it in jeopardy.

Date Posted: 9/28/2013 8:59 AM ET
Member Since: 7/10/2011
Posts: 2,353
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Linda, I have had the same issue with books posted, snagged by my WL hold, and the sender says that they cannot mail.  It was explained to me that the most likely cause is that people put their accounts on hold for a long period of time, then it automatically reactivates when their ending date comes up.  In the meantime, which might be weeks, they have lost/given away/destroyed the book in question.  It would be nice if everyone would check their bookshelves before they re-activate accounts, but it doesn't always happen.

Date Posted: 9/29/2013 3:29 PM ET
Member Since: 2/26/2007
Posts: 88
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Carole, thanks for your comment. That would make sense for some of the "cannot mail" messages that I'm gettting.

Maybe it would be better if accounts were not automatically reactivated after someone has been on vacation.

What if PBS could send an automated e-mail to those people when the time is up, asking them if they want to have their accounts reactivated?  Or having them go back to PBS, log in, and reactivate the account? It seems that many people would not reactivate if given the choice.

How can we suggest this to the higher-ups?

Date Posted: 9/29/2013 6:13 PM ET
Member Since: 7/19/2008
Posts: 15,398
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There is a red thread for suggestions for PBS.  They check that thread.

I've also had members who needed to use the Cannot Mail button and used the Does Not Meet RC button.  And the book rolls over and over.  Surprise! 



Last Edited on: 9/29/13 6:15 PM ET - Total times edited: 1
Geri (geejay) -
Date Posted: 10/2/2013 4:13 PM ET
Member Since: 9/2/2008
Posts: 9,094
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Just last week I posted four wish listed books to my bookshelf instead of my TBR.  I could have cancelled the requests.  I choose to mark I can mail later, picked the last day and started to read like a house afire!  I managed to do it, read the books before time ran out, phew!  I happen to be a fast reader so I was able to do it.  If I wasn't I would have had to refuse the requests because I posted them in error.

Sorry you're having so many people not sending books to you Linda.  As a Tour Guide I get questions about turning down requests for dust jackts.  It amamzes me how many people simply don't seem to understand "I would like the dust jacket on hard cover books".  Some people refuse the request saying my book is a paperback.  Okay, send the paperback please. 

I have requester conditions - please wrap the book in plastic so it doesn't get wet in my rural mailbox.  I had someone refuse since they would not allow anything plastic in their house!  Nuf said.

Date Posted: 10/2/2013 7:32 PM ET
Member Since: 7/10/2011
Posts: 2,353
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What if PBS could send an automated e-mail to those people when the time is up, asking them if they want to have their accounts reactivated?  Or having them go back to PBS, log in, and reactivate the account?

Outstanding idea, Linda!

Date Posted: 10/2/2013 7:42 PM ET
Member Since: 8/26/2006
Posts: 9,325
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I chose to mark I can mail later, picked the last day and started to read like a house afire! 

That's so funny, Geri!  I can just picture it.  cheeky

Date Posted: 10/2/2013 7:52 PM ET
Member Since: 2/26/2007
Posts: 88
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Geri,

I could totally understand if someone wants to deny a request because they accidentally posted books to their bookshelf.

But I have never once gotten that as the reason why they can't -- or don't want to -- send the book.

Once, someone wrote that they decided to keep the book. I feel that that is an honest, legitimate reason.

I get ridiculous reasons like "It's a paperback" when I've requested a paperback. Like you said, they see something about the dust jacket in my RC and they think I don't want any paperbacks.

And the best are the ones who say "My book is the same author, but a different title."  Well, thanks for canceling instead of sending me a completely different book!

Oh, and FYI, I have received completely different books on the same subject matter from people.

P.S. to Emily: I did post that suggestion on the suggestions for PBS thread. Thanks for the link.

 



Last Edited on: 10/2/13 8:02 PM ET - Total times edited: 2
Date Posted: 10/5/2013 9:07 PM ET
Member Since: 11/22/2010
Posts: 107
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Linda H

The responses that I am talking about fall under the "cannot mail" category rather than the "does not meet RC" category.  I have a couple of saved searches because I am interested in books in certain genres. I run the searches every day, to see what new books have been posted.  Very often I will request a book that has just been posted, and the request is cancelled because the "sender" says they don't have the book.

They post the book and within 24 hours they no longer have it?  Tell me that is not bogus. If it's true, they should have removed the book from their bookshelf. Not doing so is lame. Take your pick: bogus or lame.

 

This is interesting, maybe they are making up books to list to get their freebies?

Date Posted: 10/6/2013 10:07 AM ET
Member Since: 8/25/2009
Posts: 695
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I was just wondering whatever happened to the "I send email only books"  situation.

Date Posted: 10/6/2013 10:18 AM ET
Member Since: 2/26/2007
Posts: 88
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I was just wondering whatever happened to the "I send email only books"  situation.

Diane, the guy had trouble communicating in English, and I stopped trying to find out from him why he wouldn't send the book.

He was a new member . . . had joined a few days before I requested the book from him . . . had 4 books on his bookshelf, all on the same subject.

From one of his messages I got the impression that he didn't know PBS was a book swapping site.  He asked me if I knew how to find books on the subject.  It seemed that the books on his bookshelf were actually a wish list.

At any rate, I don't think he thought he was swapping e-books.



Last Edited on: 10/6/13 10:19 AM ET - Total times edited: 1
Date Posted: 10/6/2013 1:50 PM ET
Member Since: 8/25/2009
Posts: 695
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Well that explains a lot smiley