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This is the first time I have received a request. I need help.
The requestor sent conditions. I would like to e-mail and discuss this book first, but their is no 'PM' button. How can I send an e-mail?
The options are: I cannot mail this book , this book does not meet the requestors condition, and this book meets the requestors conditions; but no PM button.
I don't want to lose my credit.
Yes. You would only get into trouble if you had a bad history of cancelling with no reason, the PMs will show why you cancel this order.
Is it a WL book? If it is then you can just decline and repost, then deny the RCs. Don't ask the requester to cancel on a WL book because they would lose their place in the WL line. If it is not a WL, but one available in the system, then you should make the requester cancel and reorder it so that you don't lose you place in the FIFO line.