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Topic: to send or not to send (RC ?)

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Subject: to send or not to send (RC ?)
Date Posted: 2/5/2009 10:09 AM ET
Member Since: 10/6/2005
Posts: 10,707
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I got a request a few days ago that had an RC stating to PM them about certain issues, one of which was if the book was missing the dust jacket, and let them decide if they still wanted the book.  So I accepted and PM'd them because the book in question is missing the hardcover DJ and has some minor age wear (it's from 1972 so no surprise there).

Problem is, I have to mail the book by tomorrow and they haven't answered me. So I don't know whether to send or not to send. I really would like to send this book out - it's been on my shelf for over a year now. It's also the only copy in the system, so they aren't going to be able to re-order it from someone else.



Last Edited on: 2/5/09 11:51 AM ET - Total times edited: 1
Date Posted: 2/5/2009 10:14 AM ET
Member Since: 1/2/2006
Posts: 575
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I'd hold off till the last minute and if I didn't hear back I'd cancel the order. I wouldn't want to send a book that she/he would later be upset with because it didn't meet RCs.

This is why I hate accepting books that require a PM.

 

Date Posted: 2/5/2009 10:34 AM ET
Member Since: 8/1/2007
Posts: 5,034
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You can cancel tomorrow if you haven't heard back.  She has your PM and can respond to make arrangements to get the book if she is interested. 

Date Posted: 2/5/2009 11:19 AM ET
Member Since: 5/22/2007
Posts: 9,682
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Bren, you mention that the book is missing the "hardcover". That's unpostable in the system. It's one thing if it's missing the dustjacket but if it's missing it's cover it's unpostable. Did I understand you correctly?

Also, if they haven't replied, cancel the request. (If it is postable) In the future when dealing with issues like that the best thing to do is PM them with the book conditions and let them know that if you don't hear back from them within 24 or 48 hours you'll cancel the request. It saves on guesswork or misunderstandings.

Date Posted: 2/5/2009 11:48 AM ET
Member Since: 5/16/2008
Posts: 2,146
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I'm going to guess she meant it's missing the dust jacket, not the actual hardcover (that would be just a bunch of pages then!). Note that if you get an RC requesting you PM them, you DO NOT HAVE TO. In fact, I think a lot of us would advise you don't! Imagine if you had to PM at the whim of every book you sent out? No thank you. I'd cancel the request and put the book back into the system.

Date Posted: 2/5/2009 11:55 AM ET
Member Since: 10/6/2005
Posts: 10,707
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I just looked and the requester is a brand new member with no books posted and no wish list. I wonder if they even realize they have a PM? I'm honestly surprised they've even found the requester conditions already - most people take a while to discover that particular feature.

Date Posted: 2/5/2009 12:03 PM ET
Member Since: 2/2/2007
Posts: 4,588
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No Ivy, Bren said, "the book in question is missing the hardcover DJ". 

But I agree with the others who've said to cancel.

Date Posted: 2/5/2009 12:40 PM ET
Member Since: 9/13/2007
Posts: 2,520
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This is exactly why I turn down RCs asking me to accept and then send a message.
Date Posted: 2/5/2009 1:00 PM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/3/15 5:37 PM ET - Total times edited: 1
Date Posted: 2/5/2009 1:25 PM ET
Member Since: 8/23/2007
Posts: 26,510
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This is exactly why I don't PM.  You should have put a "if I don't hear from you by x date, I'm sending the book anyway".  I don't PM anyway though. If I can't determine if my book meets your requirements by your RCS then your RCS aren't clear enough and I'm not negotiating.  I'll wait for the next person to order the book.

Since yours in the only copy-I'd cancel the transaction and repost the book.  Pm them that you have reposted the book and if they want it they need to turn off their RCS.

Date Posted: 2/5/2009 1:47 PM ET
Member Since: 5/22/2007
Posts: 9,682
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My apologies for misunderstanding. I re-read it 4 times and for some reason that word "DJ" just didn't burn into my brain. I think I need to go back to bed today. Sorry!!!

Date Posted: 2/5/2009 2:44 PM ET
Member Since: 1/2/2006
Posts: 575
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Ivy, I don't think you read it wrong. I think she edited her post to put DJ. I didn't see DJ either when I read her post the first time, all I saw was Hardcover. I just figured she meant to say DJ so I didn't comment on it.

Date Posted: 2/6/2009 2:32 AM ET
Member Since: 1/21/2007
Posts: 2,024
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Actually I would send it. You asked her, she didn't answer. Not your fault. But canceling and taking the risk to get back in line after blabla other posted copies is somthing I wouldn't accept. In a case where I've got the only copy I'd cancel otherwise I wouldn't. You did what was asked for. Period.
Date Posted: 2/6/2009 4:17 AM ET
Member Since: 10/19/2006
Posts: 136
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I wouldn't send it. You say that she is a brand new member with no books on her shelf, no wish list, and she is not responding to your PM. There is a very real possibility that she will get the book and not mark it received. Unless you use PBS-DC you will be out a credit and your book. I would only send it if she answered your PM. If she hasn't responded by now, I would just cancel.

Date Posted: 2/10/2009 11:17 AM ET
Member Since: 10/6/2005
Posts: 10,707
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Well, doesn't it just figure, she never got back to me so I let the request time out, only to get a nasty PM from her within 24 hours of the order timing out, wanting to know why I didn't mail the book. Some people. Guess she'll have to live w/out it, I would have reposted it to her if she had been nice about it, but I'm not going to now.

Date Posted: 2/10/2009 11:20 AM ET
Member Since: 3/13/2007
Posts: 3,773
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so she figured out how to use RCs AND how to PM but she can't figure out how to READ a PM? go figure!

Date Posted: 2/10/2009 3:00 PM ET
Member Since: 1/20/2009
Posts: 2,680
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I guess she's one of those people who assumes that no response means 'go ahead', nevermind the fact that the vast majority of people consider responding to messages and inquiries to be an important part of the communication process. I would have done the same thing you did. You definitely don't want to pretend to be able to read her mind or something. If she asks for a PM in her RCs, she should respond to it promptly, or else she should expect to not get the book. It's just common sense. But then, so is not being rude to the only person with a copy of the book you want, and she obviously didn't get that memo either. I wonder if she even has read the PBS policies about communication and civility? Obviously not.

Date Posted: 2/10/2009 3:22 PM ET
Member Since: 5/16/2008
Posts: 2,146
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No skin off your nose. Someone else will order it soon (I'm hoping for you). If it's her, I'd cancel the request. Esp if she sent you something nasty. Hello, you TRIED to resolve the situation to the best way possible. Don't let it bother you, plenty of other PBS in the sea.