Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Sender posted wrong book, I cancelled...

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Sender posted wrong book, I cancelled...
Date Posted: 7/27/2009 3:15 PM ET
Member Since: 5/26/2009
Posts: 119
Back To Top

I requested/accepted a paperback WL book that I had been first in line for.  A few hours after I accepted, the sender PMed me telling me that the book did not come with a dustjacket.  Since the ISBN noted that it was a paperback, and I wanted the book in paperback, I told her that I expected that paperbacks didn't come with dustjackets.  She wrote me back and told me that when she posted in the book in the system, she didn't even check the ISBNs and just posted the first book that came up as the one she had, which is a hardback.  She was nice enough to tell me that I cound cancel, and I did, explaining that I wanted the book in a paperback form because it would be easier for me to carry around in my bag.

Since I cancelled, I have to start at the back of the WL line for the book again, right?  I did that, and I've already moved up a few spots since last night.  But, if this happens again and the sender cancels the transaction, just for future reference, would I be placed back in the front of the line to receive another copy of the book?  It doesn't really make a difference for this time, because it's a series set and I still have to get through the four that I have, and the line seems to be moving quickly, but I'm just curious to know what to do next time if this happens.

Thanks!  :)

Ronda (RONDA) - ,
Date Posted: 7/27/2009 3:20 PM ET
Member Since: 3/3/2009
Posts: 415
Back To Top

If the sender cancels you should keep your place in line.  And they should cancel, remove the book and post with the correct isbn.  if you cancel I think it goes to the next person in the wish list and they might also not want a hardback book.

Date Posted: 7/27/2009 3:25 PM ET
Member Since: 9/13/2007
Posts: 2,520
Back To Top
She should have been the one to cancel, since she posted the book in error. Is there even a wishlist for the hardcover version?
Date Posted: 7/27/2009 3:29 PM ET
Member Since: 5/26/2009
Posts: 119
Back To Top

I'm sure there is, since it's Harry Potter and the Half-Blood Prince.  I hope she unposts the book as a paperback and reposts it with the correct ISBN.

Date Posted: 7/27/2009 3:32 PM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

Always make the sender cancel for something like this.  If it's not a WL book they need to cancel it and repost it correctly. If it's a WL book they need to cancel so you keep your place in line.  When you cancelled it just offered the book to the enxt person and line and the sender will have to do it all over again.

Date Posted: 7/27/2009 4:10 PM ET
Member Since: 7/7/2007
Posts: 4,815
Back To Top

Lisa Marie--

Contact the PBS Team (using the "Contact Us" link) and let them know what happened, that you are new and didn't know the sender should have been the one to cancel and ask them to please restore you to the front of the WL, where you would have been if things had gone right and the sender had cancelled.  They should set you right.

Cheers,

Catt

Kate -
Date Posted: 7/27/2009 4:15 PM ET
Member Since: 8/28/2008
Posts: 534
Back To Top

She was nice enough to tell me that I cound cancel, and I did, explaining that I wanted the book in a paperback form because it would be easier for me to carry around in my bag.

That's not really being "nice" on her end, though. She's the one who made a mistake, and when you pointed it out to her, she should have canceled it herself. Either way, though, she needs to start posting by ISBN! Hopefully if it cycles on to the next person, they'll tell her she needs to cancel and repost it. You could always send her a nicely worded PM letting her know what you found out, if you want to. If you're both new members, you can just frame it as sharing helpful new information :)

Date Posted: 7/27/2009 5:02 PM ET
Member Since: 8/10/2005
Posts: 4,597
Back To Top

The person who made the error (ie, posting the book by title rather than ISBN) should have been the one to cancel. I agree, contact PBS and see if they will reinstate you in the WL. It would have been no hardship for her to cancel--she needs to delete that book and repost it with the CORRECT ISBN anyway.

Cheryl

Date Posted: 7/27/2009 8:03 PM ET
Member Since: 5/26/2009
Posts: 119
Back To Top

Thanks for letting me know.  I just PMed both PBS explaining the situation and the original sender kindly telling her the steps she should take to make sure the book goes to someone who is expecting a hardback version.  Hopefully she'll understand.

Now that I think about it, it wasn't really "nice" of her, per se, as Kate said, but I'm glad she told me early enough to stop the transaction.  I learned my lesson, that's for sure.  :)

 

Date Posted: 7/29/2009 3:26 PM ET
Member Since: 5/7/2009
Posts: 793
Back To Top

Let me know if I'm wrong but I think one thing you could have done to save your WL position  (if you were both willing and you could wait)  would be for you to accept and then both of you agree to wait out the 5 day Waiting for Member period without her responding or sending it.  Her book would then be canceled by PBS which it should have been anyway since it was the wrong listing and you would retain your WL position.

Date Posted: 7/29/2009 4:03 PM ET
Member Since: 9/13/2007
Posts: 2,520
Back To Top
You aren't wrong Theresa, but having the sender cancel (instead of the receiver) gets the same results without the five day wait.
Date Posted: 7/29/2009 4:21 PM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

Also having a time out could cause the senders account to be flagged by PBS and possibly suspened.  Not always but a non-response to a transaction is one of the triggers for that to happen.

Date Posted: 7/29/2009 4:51 PM ET
Member Since: 5/26/2009
Posts: 119
Back To Top

PBS wrote me back and placed me at the front of the line a couple of hours after I contacted them, and I was offered the requested book yesterday morning, so now I'm just waiting for the sender to accept.  :)

Date Posted: 7/29/2009 6:46 PM ET
Member Since: 8/10/2005
Posts: 4,597
Back To Top

Yay! Happy endings are awesome. :)

Cheryl