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Topic: Sender wants me to mark very late books as received

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Subject: Sender wants me to mark very late books as received
Date Posted: 10/16/2007 7:49 PM ET
Member Since: 8/23/2007
Posts: 26,510
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before they go lost.  Apparently they have had books go lost before and don't want to get introuble w/PBS.  They asked if I could mark them as received and then they'd pm a credit if the books didn't come. Well if they mailed them last week then why wouldn't they get to me?  I know it's only one credit as they were having a 2 for 1 deal. But still.  Hopefully they will show up before it times out on Friday.  I really don't want to reward this person for what appears to be a mistake they've made before.  But I want to give the person the benefit of the doubt as well.  How many lost books and in what time frame before they get booted out of PBS?

Date Posted: 10/16/2007 7:52 PM ET
Member Since: 1/12/2007
Posts: 1,305
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I'd mark them received when they showed up in my box.

Date Posted: 10/16/2007 8:00 PM ET
Member Since: 5/29/2007
Posts: 13,347
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Don't mark them received if you don't have them.  No brainer!

Date Posted: 10/16/2007 8:08 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 10/20/09 10:46 AM ET - Total times edited: 1
Date Posted: 10/16/2007 8:52 PM ET
Member Since: 4/17/2007
Posts: 918
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I did that for a member that lives in Hawaii and she said all her books go lost for a week or two and always have shown up. I had no problem PMing her the point. She was very kind in her PM. Her book did indeed arrive late but safe and sound. The majority of people on here are not crooks. I like to think positively of people and of course there's gonna be a rotten egg and I've had my share of those stinkers.

Date Posted: 10/16/2007 9:00 PM ET
Member Since: 12/19/2005
Posts: 5,091
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I don't think you're supposed to mark them received before you get them.  This would only be a problem for her if it is a habitual problem, not a one time thing.  PBS isn't going to pull her membership over a few late books, or even a few missing ones.  If she lives in Alaska or Hawaii, I'm sure they would be quite understanding of that situation. 

Even if she does get her accoount flagged, R&R are usually willing to give someone another chance.

Date Posted: 10/16/2007 9:18 PM ET
Member Since: 5/10/2007
Posts: 5,526
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so were the books just mailed last week?  it takes 30 days before the go lost so why would you mark them received if you still have 3 weeks to go?

do not mark them received because you may never get the credits back if you do.  and that person won't get in trouble unless ALL of their books are arriving late and then it would be a curious thing because it shouldn't happen with all books unless they are mailing them all 2 weeks after they say they have shipped them

Date Posted: 10/16/2007 9:26 PM ET
Member Since: 4/25/2006
Posts: 156
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Don't mark them received until you get them.  If the sender has a habit of late mailing, you would just be promoting late mailings, and it wouldn't make anyone happy in the long run.

 

Date Posted: 10/16/2007 9:40 PM ET
Member Since: 4/20/2006
Posts: 5,647
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Don't mark them received until you have them.  For all you know, they are water damaged or will never arrive.  The system is set up the way it is for a reason.  Personally, I think it is rude of the sender to ask you to do that, especially since they didn't mail your books on time to begin with.  If they wanted their credits faster, they should have used PBS-DC or made sure they mailed the books when they said they did.

Date Posted: 10/16/2007 9:41 PM ET
Member Since: 4/6/2007
Posts: 729
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I agree with everyone else - do not mark them received until you get them.  I had several books I shipped out go missing at the same time, and my account was not cancelled, just put on hold till I could discuss it with R&R.  If they have had books go lost before, how do you know for sure that they actually sent them?  Just tell them that it is against the rules and you don't want to get in trouble for it and that you'll mark them received when you get them.

Date Posted: 10/16/2007 9:57 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 10/20/09 10:46 AM ET - Total times edited: 1
Date Posted: 10/16/2007 11:26 PM ET
Member Since: 8/15/2005
Posts: 4,469
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So not your problem, you should mark them received when they're received.  Otherwise, what will you do if they never arrive? 

Date Posted: 10/16/2007 11:33 PM ET
Member Since: 3/25/2007
Posts: 369
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Last Edited on: 9/18/13 3:28 PM ET - Total times edited: 1
Date Posted: 10/16/2007 11:37 PM ET
Member Since: 8/10/2005
Posts: 4,593
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Like everyone else, I'd not mark them received until they are actually received. If she has a habitual problem of mailnig books late and is in danger of getting in trouble with the site, then she needs to either 1) get in trouble with the site or 2) put her account on hold til her life straightens out enough that she can mail books when she says she's mailed them or 3) send a feedback to R&R explaining her situation so they can grant her dispensation or something. Asking you to mark things received before they really are just compounds the problem.

Cheryl

Date Posted: 10/17/2007 12:16 AM ET
Member Since: 4/22/2007
Posts: 2,461
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Sounds fishy to me.

Date Posted: 10/17/2007 1:32 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I think mailing them 28days after the request date is late.  They were actually mailed 3wks after they were marked as mailed.  Yeah that's late.  It's not like it was a few days.  But I do appreciate the fact that she PM'd me and let me know. 

Date Posted: 10/17/2007 1:46 AM ET
Member Since: 3/25/2007
Posts: 369
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Last Edited on: 9/18/13 3:39 PM ET - Total times edited: 1
Date Posted: 10/17/2007 2:11 AM ET
Member Since: 12/10/2005
Posts: 3,205
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As someone who went through a bit a of sticky time where I mailed several books late (we'll chock it up to poor organization) I would never ask another member to mark a book I mailed late rec'd before they got it.  I may know that I did indeed mail but they don't.  I PMed those affected to let them know and had one go 'lost' before it was rec'd.  What if it had really been lost?

Mark them rec'd when you actually have them....not before.

Date Posted: 10/17/2007 6:37 AM ET
Member Since: 7/2/2007
Posts: 465
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They were actually mailed 3wks after they were marked as mailed.

No way I'd mark them received, just because of this.  That's her tough luck for not playing by the rules.

Date Posted: 10/17/2007 7:15 AM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 10/20/09 10:46 AM ET - Total times edited: 1
Sianeka - ,
Date Posted: 10/17/2007 1:17 PM ET
Member Since: 2/8/2007
Posts: 6,630
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I agree with everyone else (and with the site guidelines):  don't mark as received until you actually get the books.

You just never know what might happen, even if everything has gone so far to what you've been told and the books are truly on the way.  It's a lot easier to just go along with the way the site has intended, rather than deal with the hassles of PM'g back and forth and playing with buddying the credits if there is a problem.

Just explain that you went on forums and found out it was against the rules to mark as rec'd when not yet rec'd and that you will follow the rules and mark as rec'd when you actually get the books.

Date Posted: 10/17/2007 1:40 PM ET
Member Since: 1/25/2007
Posts: 6,567
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I'd suggest you tell the person that you are sorry but you will follow site rules and make the books recieved when you get them. If they have had books get lost before I don't think they could get in trouble for something that isn't their fault. We all have had packages get lost. It happens.

If the person complains again just apoligize and tell them you are an honest person and you would feel right doing this. If they keep bugging you about I'd write to Paperback Swap and let them know what is going on. They can look back in the message history and see what the person wrote and how they suggested you more something recieved when it hasn't been recieved.

Good luck.

Ashley

Date Posted: 10/17/2007 3:01 PM ET
Member Since: 4/25/2006
Posts: 156
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(sorry, posted in wrong thread)

 



Last Edited on: 10/17/07 3:03 PM ET - Total times edited: 1
Date Posted: 10/17/2007 3:27 PM ET
Member Since: 2/12/2006
Posts: 4,233
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Mary, there is no reason to mark them rec'd until you actually do.  The lost book(s) go into the transaction archive and can be marked received from there - they then get their credit(s).  Don't feel guilty for 'playing by the rules'.  That's what makes this such a great site - the rules are VERY just and equitable...

Date Posted: 10/17/2007 3:36 PM ET
Member Since: 1/17/2006
Posts: 51
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If the sender was really worried about them being late she could have sent them 1st class or Priority Mail to make sure you received them before the time expired.  I had a person do that for me once when they were just 1 week late mailing out books.  This is why I do not mark mailed until they are actually mailed.

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