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Topic: sending to different address

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Subject: sending to different address
Date Posted: 6/17/2010 6:22 PM ET
Member Since: 10/28/2008
Posts: 3,523
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someone just ordered some books but wants them send to her grand daughter's address not hers. How do I print the label with a different address????

 

Date Posted: 6/17/2010 6:29 PM ET
Member Since: 8/16/2007
Posts: 15,186
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Did she PM you about it? When she requests the books she can opt to send to an alternate address and I believe that is still an option until the label is printed.

Date Posted: 6/17/2010 6:44 PM ET
Member Since: 10/28/2008
Posts: 3,523
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how does she do it???? I have not printed the label yet

Date Posted: 6/17/2010 7:24 PM ET
Member Since: 8/16/2007
Posts: 15,186
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There should be a big button that says [Change TO address] on her request tab. If she requested mulitiple books, she will need to do it on each book to keep them set up for bulk mailing.

She can read about it in the Help Center by searching for "changing address" and looking at the section **How to change the mailing address on a request you have already submitted**

Date Posted: 6/17/2010 7:29 PM ET
Member Since: 7/19/2008
Posts: 15,398
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Changing address from help

Whoops.  Sending us to the list of pages, not the directions page. 



Last Edited on: 6/17/10 7:31 PM ET - Total times edited: 1
Date Posted: 6/17/2010 10:00 PM ET
Member Since: 8/19/2007
Posts: 4,236
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Also when she puts in an alternative address, it will stay in the list and next time she wants to have a book sent to that address, she won't have to type the addy in again, just bring it up.  Pat