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Topic: Sending to friends, marking received

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Subject: Sending to friends, marking received
Date Posted: 4/4/2009 11:30 AM ET
Member Since: 5/18/2007
Posts: 13,223
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I got a PBS e-mail wanting to know if my friends had received a couple books.  Yes, they have. So it's telling me to mark it received. How do we mark received something that was mailed to a friend?  When I click on the link it just brings me to my account page and I can't find any way to mark it.

I'd been wondering if I was now stuck with this tab.

Date Posted: 4/4/2009 11:47 AM ET
Member Since: 8/16/2007
Posts: 15,226
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When you "mail to a friend" both ends of the transaction show up on your tabs. To clear it you need to mark it as received. 

Here's the Help Doc:

If you would like to send a book which is currently Posted as available ON YOUR BOOKSHELF to a friend (PBS member or non-PBS member):

  • Go to your Bookshelf
  • Find the book you want to send in the list
  • Click the book title to see the Book Details page.
  • Click mail to a Friend on the upper right
  • Fill in the name and address where you want the book sent
    • Print out the wrapper and send the book as usual
    • The transaction will appear on your account page on the "Books Sent to a Friend" tab
  • When your friend receives the book, mark it received from this tab.
  • This is a non-credit transaction. No credit will be deducted, or granted, for sending your book out this way.

Last Edited on: 4/4/09 11:48 AM ET - Total times edited: 2
Date Posted: 4/4/2009 12:57 PM ET
Member Since: 5/18/2007
Posts: 13,223
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That's just it Melanie .... I got that much from the help docs when I looked befoe. I can't find WHERE to mark it received on the account page. I must be blind.

Last Edited on: 4/4/09 1:01 PM ET - Total times edited: 1
Date Posted: 4/4/2009 1:52 PM ET
Member Since: 7/19/2008
Posts: 15,485
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Are you on your account page?  It should be a To Do tab.

Date Posted: 4/4/2009 2:20 PM ET
Member Since: 11/5/2007
Posts: 18,929
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It didn't used to have a tab and showed up with all the other books you've sent out.  Now it has it's own tab!