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Topic: I sent book, just found out requestor account is now on hold, what happens

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Subject: I sent book, just found out requestor account is now on hold, what happens
Date Posted: 8/18/2011 7:04 PM ET
Member Since: 4/4/2009
Posts: 74
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Book page says "no system action till Aug 29th."

Heavily  WL book should have arrived last week, but just discovered account is "on hold".

Will I still get credit after the 29th? and is there anyway to find out why requestor's account was put on hold?

 



Last Edited on: 8/18/11 7:05 PM ET - Total times edited: 1
Date Posted: 8/18/2011 7:12 PM ET
Member Since: 12/21/2007
Posts: 1,642
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Many people put their shelves on vacation hold when they don't want to mail out any books for awhile--perhaps they are going to be busy, out of town, not have computer access, used up their postage budget for the month, etc. Or alternatively they actually went away on vacation!  I put my shelf on hold when I know I'm going to be busy, but still come on the site to mark books received, check out the forums, etc.

If you used PBS-DC, you already got your credit when the book was scanned by the Post Office.

Date Posted: 8/18/2011 7:18 PM ET
Member Since: 8/23/2007
Posts: 26,510
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My account is on hold right now and yet I'm here.  I wouldn't worry about it unless it gets to right to a day or two before it goes lost. Although if the account holder put their own account on vacation-I don't think they'll mark a book received for you.  Because they really don't know if the book is actually there or not.  TBTB will be able to see when the account was put on hold, when it's coming off and if they've logged in during that time or not.

You can post and order books while on "vacation".  Plus it is vacation season and they probably autorequested WL books so they don't miss any while they're gone. 

Also there is no "should be been delivered a week ago".  PBS gives nearly a month because sometimes they take that long just to travel one state over.



Last Edited on: 8/18/11 7:20 PM ET - Total times edited: 1
Date Posted: 8/18/2011 10:01 PM ET
Member Since: 8/16/2007
Posts: 15,201
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Since the system is giving the book another week and a half to get there, why do you believe the book should have been there last week? The post office delivery is unpredictable (the reason the site gives 26 days for a book to get there) so watching and waiting and assuming is an exercise in frustration.

Many people have their accounts on Vacation Hold just to control postage costs. Or they are on Vacation - August is a big travel month. There is no way you are going to find out why they have their account on Hold short of asking them and I'd find it a little rude myself if someone PMed me to find out why I am on Hold (which I am even though I am on the site) since the reason they are on Hold really doesn't matter when it comes to trading.

If the book goes lost and they have been inactive you will get your credit even if you did not use Credit Assurance. If they are active and you did not use Credit Assurance, you will not get the credit until they record the book as received.

Subject: I guess I was wondering, also, if PBS puts an account on hold for any reaso
Date Posted: 8/18/2011 10:03 PM ET
Member Since: 4/4/2009
Posts: 74
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if the requestor did indeed put their account on hold, that would explain why  I did not get a reply to my courtesy pm to see if book had arrived the other day.

Date Posted: 8/18/2011 10:16 PM ET
Member Since: 1/17/2009
Posts: 9,956
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Last Edited on: 8/18/11 10:16 PM ET - Total times edited: 1
Date Posted: 8/18/2011 10:23 PM ET
Member Since: 8/23/2007
Posts: 26,510
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They are probably on vacation and will mark the book received when they get back. 

Date Posted: 8/19/2011 6:32 AM ET
Member Since: 11/14/2005
Posts: 1,442
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I am in the same position as others have described.  All of my Wishlist books are on auto-request, but I have my account on hold because I wish to stop requests coming my way for a short time.  I still log on every day and will mark books received as soon as they arrive.



Last Edited on: 8/19/11 6:32 AM ET - Total times edited: 1
Subject: Thank you all for your informative replies.
Date Posted: 8/19/2011 11:53 AM ET
Member Since: 4/4/2009
Posts: 74
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I had not realized there were practical reasons for accounts to be on hold. On  another swap site I use, accounts are placed on hold by the Admins. if members have violated the rules, so I was thinking from that perspective.

Here at PBS, I can see the positive uses for placing my own account on hold occasionally if I want to.  enlightened