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Topic: I sent a book using DC, but it wasn't received

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Subject: I sent a book using DC, but it wasn't received
Date Posted: 3/25/2009 10:02 PM ET
Member Since: 3/25/2008
Posts: 2,530
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I sent a book using the printed label including a DC #. The DC says it was delivered on 3/13/09, but the sender says they haven't received it yet. I know the DC isn't always correct or the book could have been mis-delivered, but my question is...can I do anything to help the person get this book? Anything I can do or say to my local PO to find out what went wrong with it?

Last Edited on: 3/25/09 10:03 PM ET - Total times edited: 1
Date Posted: 3/25/2009 10:44 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I suppose one of you could file a lost item claim with the PO.

Date Posted: 3/26/2009 7:07 PM ET
Member Since: 10/6/2005
Posts: 10,719
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The best place to start is to have the receiver write down the DC# and the date that the item was marked received, take it into their HOME post office, and ask them to look for it there. Very often with media rate an item that is marked received but hasn't been is still sitting in the post office somewhere.