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Service Orientation: Winning Strategies and Best Practices
Service Orientation Winning Strategies and Best Practices
Author: Paul Allen
Companies face major challenges as they seek to flourish in competitive global markets, fuelled by developments in technology, from the Internet to grid computing and Web services. In this environment, service orientation - aligning business processes to the changing demands of customers - is emerging as a highly effective approach to increasing...  more »
ISBN-13: 9780521843362
ISBN-10: 0521843367
Publication Date: 5/29/2006
Pages: 360
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Publisher: Cambridge University Press
Book Type: Hardcover
Members Wishing: 0
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