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Topic: Sheesh! Damaged books...

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L. G. (L)
Subject: Sheesh! Damaged books...
Date Posted: 12/6/2007 6:44 PM ET
Member Since: 9/5/2005
Posts: 12,412
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I haven't swapped in a long time, and I decided to order a few books that struck my interest.  All three came damaged in the last week - one soaked, which I think is the PO's fault, one stained with orange juice (?) and the last one today with excessive writing and  underlining..... Needless to say, I'm a bit disgusted... :/

Date Posted: 12/6/2007 6:46 PM ET
Member Since: 3/6/2006
Posts: 3,070
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It's not just you, unfortunately....up until November I had rec'd maybe one or two damaged books.  But lately it's been crazy.  Wonder what the deal  is. 

Flobee -
Date Posted: 12/6/2007 6:59 PM ET
Member Since: 9/28/2006
Posts: 2,813
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I get them sent to my daughter and I've noticed that a lot of the ones she requests are older books and she said they have been really beat up. Most of the ones I have received have been WL books which are in excellent shape although I have received some paperbacks which are pretty bad - I've ended up donating them to the library which kind of irritates me since the member shouldn't have posted them to begin with.

Date Posted: 12/6/2007 8:13 PM ET
Member Since: 5/29/2007
Posts: 13,347
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I recently got 3 from Winston that were in great shape, but the order before that, not so great.

Date Posted: 12/6/2007 8:31 PM ET
Member Since: 9/11/2005
Posts: 905
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I haven't had much trouble with bad ones, and I'm glad that the 3 I sent above were AOK  (I will refund credits to anybody who gets one from me that isn't satisfactory---can't catch everything!)  I got one today on the day of the first large Nebraska snowstorm (!!!) from Miami that was wrapped only in  a couple of layers of paper and no plastic.  Fortuanately i got it from the mailbox before the snow soaked into it, but I would advise any of you in the sunny south to remember that a lot of us north of the KY/TN line get rain/snow/sleet/ etc.  at this time of year.   That's why I wrap all of mine in plastic----all of us have more plastic grocery bags and bags the newspapers come in that are filling up the cupboards, so may as well recycle them!!

Date Posted: 12/6/2007 8:43 PM ET
Member Since: 9/16/2007
Posts: 998
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I've still been lucky, but it does seem like I hear more and more complaints lately.

L, who's that big kid in teh phot - certainly not little J!!

Date Posted: 12/8/2007 1:16 PM ET
Member Since: 4/20/2006
Posts: 5,705
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I just received my 3rd damaged book in 2 weeks.  Normally I don't have this many problems, but this is really disappointing.  The main thing I am seeing is cleaved spines.  So please people, if the book is coming off of the spine and separating, please don't post it.  Hold the book in your hands, and if it falls open to a particular page and you can see the spine, it is not postable.

Date Posted: 12/8/2007 1:39 PM ET
Member Since: 5/29/2007
Posts: 13,347
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 amanda said: if it falls open to a particular page and you can see the spine, it is not postable.

Thank you!! 

Date Posted: 12/8/2007 2:17 PM ET
Member Since: 8/16/2007
Posts: 15,188
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amanda said: if it falls open to a particular page and you can see the spine, it is not postable.

I do not agree with this. There are many new books that fall open to a certain page and the way it is glued you can see the spine. The rules state that the book needs to be separating from the spine, this is not the same as open and can see the spine. The rules specifically state that a book opening to a particular page is OK. Cleaving is actually when a section of the book is separated from the spine.

I am not endorsing anyone posting books that are borderline, I just know I have seen books on the first use that fit this description and they are completely postable.

Date Posted: 12/8/2007 2:58 PM ET
Member Since: 7/28/2005
Posts: 462
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I wouldn't post one like this nor would I be happy to receive one like this - in fact, I would report it as a problem transaction.  I will agree that books these days are made very sloppily and don't hold up at all and it does make for tricky handling when they're being swapped a lot.

Date Posted: 12/8/2007 3:52 PM ET
Member Since: 4/20/2006
Posts: 5,705
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R&R actually clarified this a while back....if you can see the spine while you are reading the book, then it is cleaved and unpostable.  It is basically separating the book into sections.  The book I received today is separating into two sections and coming apart from the spine.  Definitely in bad condition. 

Oh, when I contacted the member and told her that I wanted my credit back because the book was falling apart and I doubted I would be able to read the whole thing without the pages falling out, here is what she said:

If you read it and enjoy it, then you have received benefit from the swap.

Nice, huh?  And no, she's not a new member.  So I pointed out a few things in the help section and told her if she still didn't understand the site rules about posting unpostable books, then I would be happy to send her a picture of the book and let R&R explain the rules to her.  Some people.....

Date Posted: 12/9/2007 9:38 AM ET
Member Since: 8/25/2007
Posts: 13,134
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I've gotten a couple books that fall in the "cleaved spine" category, but the pages weren't falling out so I didn't mark them as being Received but with a Problem.  Some of the books I requested/am requesting are older books so I expect them to be a bit used, but there have been a couple that I have been disappointed with because they looked to be on their last legs, but I still read them.  Won't re-post them though. 

L. G. (L)
Date Posted: 12/9/2007 10:41 PM ET
Member Since: 9/5/2005
Posts: 12,412
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Amanda quoted: If you read it and enjoy it, then you have received benefit from the swap.

Sheesh!  So by her standards, I should have resent all of the moldy books I received since they can be read, and that's ok....?



Last Edited on: 12/10/07 5:58 AM ET - Total times edited: 1
Date Posted: 12/10/2007 7:31 AM ET
Member Since: 4/20/2006
Posts: 5,705
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Yep.  Today she told me that if I wanted better quality books, I should have requester conditions.  I told her I shouldn't need requester conditions to make sure that people don't violate PBS posting conditions and send me books that are literally falling apart.  I further told her not to worry about, since I contacted R&R to let them know that she has no problem posting books that are unpostable.  She may not do the right thing and refund my credit, but at least I'll get my satisfaction from that.

Date Posted: 12/10/2007 10:07 AM ET
Member Since: 8/17/2006
Posts: 632
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I've had a couple damaged books show up lately as well....all with broken spines, and all of them were mass market paperbacks. I guess they are so cheaply made that they just don't hold together very well. I got my credits back on all of the problem books, so I was lucky.

Sorry to hear you had several baddies in a row, L. That's so disappointing!

Hugs! Juli

 

Date Posted: 12/10/2007 4:09 PM ET
Member Since: 7/13/2007
Posts: 411
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I haven't had a problem with damaged books, per say, but I seem to get a lot with food stuck to the pages, jacket or cover; some of which is cleanable,(some not) which I do, and it makes me wonder why someone else couldn't have done that before sending.

Date Posted: 12/10/2007 7:30 PM ET
Member Since: 3/15/2007
Posts: 63
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I had the same thing happen as Amanda did- I got a water damaged book, and the sender (though he grudgingly returned the credit), said that he felt the book was readable. So what? The guidelines are there so we all know what the minimum quality is that we are to expect. We shouldn't all have to have conditions stating that we don't want water damaged books!

Sorry for the rant. I went for months, and a couple hundred books without many bad ones until lately.  There are many many more good transactions on here than bad ones, so I still love this site, and I know all you decent book swappers are still there!

Tina H.

Date Posted: 12/10/2007 8:32 PM ET
Member Since: 4/20/2006
Posts: 5,705
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I contacted the PTB, and that said that the other member contacted them and said she didn't send me a crappy book.  They said they were sorry that I received a book that was "on it's last read" and that I could always offer it up in the book bazzar.  I kindly pointed out that this piece of crap was on it's last read when the person who sent it to me had it, and that the only place it can go from here is the trash can, because the local thrift stores wouldn't even take it in the shape it's in.  I also requested that they clarify in the help section that while a book may "fall open to a certain page", that it should also point out that doesn't mean that it can be separating from the spine and falling out, as my sender seems to think when she referenced that rule.  Obviously she knew about the damage beforehand and sent it anyway.  Nice.  I hope  the next ten books she receives are booger covered, water-damaged, torn, and falling apart.  Bah humbug.

Date Posted: 12/10/2007 9:27 PM ET
Member Since: 12/19/2005
Posts: 5,091
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I've received several with highlighting/writing in them lately.  It does get discouraging, doesn't it?

Date Posted: 12/10/2007 10:45 PM ET
Member Since: 1/12/2007
Posts: 1,305
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I had been getting crappy books, I must have passed it on to you because the past couple of weeks I've been having a WL book come up a week and they've been all good. Shhh, I hope they didn't hear me, I have three more on the way to me. LOL

Date Posted: 12/11/2007 8:29 AM ET
Member Since: 4/20/2006
Posts: 5,705
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HA, so it's YOU!  Thirty wet lashes with a wet spaghetti noodle for you, Tonya!

I'm still recieving plenty of very nice books....I actually got a WL'ed hardcover yesterday that looks brand spankin' new, but these bad transactions make me sooooo grumpy!

Date Posted: 12/11/2007 11:16 PM ET
Member Since: 12/11/2007
Posts: 1
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I am new to this site and I want to avoid listing any books in bad condition. I have one book that is in great condition with nice tight pages, but at some point my cat must have nibbled lightly on about 1/2 in of each of the right-hand corners of the front cover. I was wondering if this would disqualify it or not.

Thanks,

 

Allyson



Last Edited on: 12/11/07 11:19 PM ET - Total times edited: 1
Date Posted: 12/11/2007 11:43 PM ET
Member Since: 8/16/2007
Posts: 15,188
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As a cat owner, I wouldn't care it would fit right into my collection; but I think many none cat people would be grossed out by the idea of a cat's mouth being on the book. 

Date Posted: 12/14/2007 9:56 PM ET
Member Since: 7/28/2005
Posts: 462
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Yup, I just got one so bad I threw it immediately in the trash and asked for my credit back.  I was told the same thing - they wouldn't refund my credit - they received it like that, too bad so sad.  I was always adamant about not having a rating system but in light of recent events, I'm thinking a rating system is very much in order. 



Last Edited on: 12/14/07 9:58 PM ET - Total times edited: 1
Date Posted: 12/14/2007 11:27 PM ET
Member Since: 5/6/2007
Posts: 1,829
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Allyson,

Until recently (I think...I may have overlooked it) the rules didn't mention anything about that, but now (or at least, I just noticed a couple days ago) the rules say "Cover not torn or chewed/gnawed."  Hope that helps.

Regarding the main topic:

October and Novermber were pretty bad for me.  I received several books with spine issues, but this month has been pretty good.

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