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Topic: Was shipper lying?

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Subject: Was shipper lying?
Date Posted: 10/10/2013 10:28 AM ET
Member Since: 4/4/2009
Posts: 9,464
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About 2 weeks ago, I requested this book from the Portland, Oregon area. Maybe three days later, it showed up with the green arrow so I started watching its progress, not fast but steady. Saturday, the green arrow was right on top of me, so I figured to get it Monday. Nope. Monday, it shows up as maybe one day out of Oregon started all over. I don't get it.

Date Posted: 10/10/2013 10:44 AM ET
Member Since: 1/22/2007
Posts: 1,101
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The green arrow is not very reliable. The only way I've ever realiably tracked a package is if they had bought DC and even that isn't 100%

Date Posted: 10/10/2013 10:48 AM ET
Member Since: 8/25/2009
Posts: 697
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There is no point in assuming someone is lying if you can't prove it.  Better to wait and see what actually happens, postmark date on package, etc.

Date Posted: 10/10/2013 11:13 AM ET
Member Since: 4/4/2009
Posts: 9,464
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Note question mark in OP please. I was/am just curious as to what you 'uns who know more about PBS than me think.

Cathy A. (Cathy) - ,
Date Posted: 10/10/2013 11:35 AM ET
Member Since: 12/27/2005
Posts: 4,132
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The location of the little truck is based on two things: where the USPS last scanned the book, and how many days it's been since that scan.

What probably happened here is that PBS calculates it takes a certain amount of time, let's say 5 days, on average for a book to travel between Oregon and your state. So on the 5th day after the book is marked mailed, if it hasn't been scanned yet, the truck on the diagram will be nearly on top of you. Then the USPS scans the book in Portland on day 5. So now PBS knows the book is there, and they move the truck back and start it on its journey to you again.

Say you live in Texas, you may see that the book nearly reaches you again before USPS scans it in Denver, and suddenly the truck is backed up again.

This is why I prefer to look at the Details to get an idea of where the book's last known location is, and I just ignore the drawing and the truck altogether.

Date Posted: 10/10/2013 12:36 PM ET
Member Since: 8/19/2007
Posts: 4,258
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Don't know about Oregon or where you live, but during the flooding in Colorado, I had several books sent to my DD who lives in Western Colorado, nowhere near Denver.  However, her mail does go through Denver.  There were two books that were sent with DC on them and I tracked both - one out of FL and one out of MO.  Both got to Denver in a timely manner - then both were returned to their respective states - one to Jacksonville, FL and the other to St. Louis, MO, and then started the trek back through Denver and then on to DD.  I can only presume that the flooding had something to do with it.  The books did eventually get where they were going.

What does the DETAILS box say?  It should show the date you requested, date they accepted, date they printed label and date mailed and expected date to you.  Good luck. Pat

Date Posted: 10/10/2013 12:58 PM ET
Member Since: 4/28/2009
Posts: 9,645
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Pat, our news in Tampa actually showed a PO in CO that was flooded. The news story was to announce that mail that was expected in flooded towns and areas was being re-routed.  Best public service news piece I've seen in a long time!

Date Posted: 10/10/2013 7:41 PM ET
Member Since: 8/19/2007
Posts: 4,258
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Jeanne - I figured the mail was re-routed when it traveled quickly from one place to Denver and then back to it's original home, and then back to Denver in a more leisurely fashion.

DD wasn't involved in the flooding, but some of her mail apparently was.  Pat

Date Posted: 10/11/2013 12:17 PM ET
Member Since: 1/30/2009
Posts: 5,696
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The location of the truck in the graphic isn't reliabile. If you want to see if the book has been scanned at any point along its way click "details". The sender has no control over the truck graphic, sometimes books sit without being scanned, etc. You really have no idea what the circumstances are, and there are a great many variables. So, until you receive to book and can look at the postmark, I would give the sender the benefit of the doubt.