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Topic: Site down this afternoon?

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Subject: Site down this afternoon?
Date Posted: 6/9/2014 5:47 PM ET
Member Since: 4/28/2009
Posts: 9,508
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I could not access PBS earlier this afternoon.....either the normal link or thru the email they sent me saying I had a WL book offer!  Anyone else notice this today?

Date Posted: 6/9/2014 5:52 PM ET
Member Since: 8/25/2009
Posts: 690
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Not me.

Date Posted: 6/9/2014 6:06 PM ET
Member Since: 6/16/2010
Posts: 5,700
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I was trying to log in maybe a half hour ago, and all I got was a blank screen.  Seems fine, now, though.

Date Posted: 6/9/2014 8:12 PM ET
Member Since: 11/14/2005
Posts: 1,442
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I had the same problem as Mick at around the same time.  It seems to be fixed now.



Last Edited on: 6/9/14 8:12 PM ET - Total times edited: 1
Date Posted: 6/10/2014 2:24 PM ET
Member Since: 1/30/2010
Posts: 8,359
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I haven't had any real problems yesterday or today, although it has been a little slower than normal.  Within the past 2-3 weeks I have experienced some problems with the site timing out and giving me error messages.  Whenever this happens, I always figure they're working on things again.

Date Posted: 11/25/2015 4:32 PM ET
Member Since: 4/17/2014
Posts: 245
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site down all day today

Date Posted: 11/25/2015 7:18 PM ET
Member Since: 8/19/2007
Posts: 4,219
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Site has been down all day for me except for a couple of 30 second intervals. This is the first time I've really been able to get on. Pat

Date Posted: 11/25/2015 8:23 PM ET
Member Since: 2/27/2009
Posts: 20,723
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For hours and hours.  Then it would pop back and a minute later BOOM, no server message again.

Date Posted: 11/26/2015 12:33 AM ET
Member Since: 4/17/2014
Posts: 245
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All day error 503 until about 5 minutes ago.

Date Posted: 11/26/2015 12:34 AM ET
Member Since: 4/17/2014
Posts: 245
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All day error 503 until about 5 minutes ago.

Date Posted: 11/26/2015 7:16 AM ET
Member Since: 8/21/2008
Posts: 720
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Site was out for me for many hours.  Error 503 as Jean K said.  I also googled a site that checks and they said the server on PBS was down - it was not me or my browser as is frequently given as the reason for non access.

Date Posted: 11/26/2015 7:25 AM ET
Member Since: 2/21/2009
Posts: 2,925
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They must have brought it up piecemeal, I got the 503 error until about 15 minutes ago.

Date Posted: 11/26/2015 7:28 AM ET
Member Since: 2/13/2007
Posts: 2,249
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503 Error for me from 1:00 PM EST yesterday until this morning. Glad they got it fixed!

Date Posted: 11/26/2015 7:44 AM ET
Member Since: 4/22/2006
Posts: 4,616
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503 error message for me this morning.  Finally was able to connect and sent "contact us" a message asking what was going on .  Who knows if I'll be able to get back on to read their reply.  On the other hand, this is Thanksgiving so "they" may well be spending the day with their family/friends too. 

Date Posted: 11/26/2015 8:19 AM ET
Member Since: 1/21/2009
Posts: 11,684
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Yep, another 503 error message most of yesterday.  I find that it sometimes will search or try to connect for 3+ minutes or so then times out for me.  Has anyone contacted TPTB?

Date Posted: 11/26/2015 8:21 AM ET
Member Since: 8/17/2008
Posts: 8,328
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I'm thankful the site is back up ... I was beginning to wonder if we were experiencing the sudden "end" of PBS.

Date Posted: 11/26/2015 9:14 AM ET
Member Since: 6/20/2007
Posts: 4,974
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This is the first I could get on since lunchtime yesterday. I even checked isitdownnow.com and their results showed the site down. 

So this is the new, upgraded service/servers my membership dollars paid for? Yet another reason I will go ALC in February. 

Date Posted: 11/26/2015 9:43 AM ET
Member Since: 4/28/2009
Posts: 9,508
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Yep, 503 error all day yesterday for me too!   Let's all enjoy our turkey (or ham, or turducken or whatever) today and look for answers tomorrow. (no way are we going out to fight any shopping crowds.....we usually see a movie but our theater is right in the midst of mall stores so not going to happen....thinking of going to a county park and hiking instead. )

Date Posted: 11/26/2015 9:45 AM ET
Member Since: 2/13/2007
Posts: 2,249
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Valerie S., that was my thought all day yesterday...is this the end?! All I could think of was wishing I had a copy of my WL that I spent years putting together...think I'll print it out today. Happy Thanksgiving everyone!

Date Posted: 11/26/2015 10:44 AM ET
Member Since: 4/25/2007
Posts: 11,442
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I was able to get on yesterday morning and then sneak in for about 2 minutes yesterday evening but then I couldn't get on at all and finally gave up.

Date Posted: 11/26/2015 1:31 PM ET
Member Since: 7/24/2005
Posts: 54
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Glad the site is back online! I was able to sneak in yesterday morning and print a mailing label, but had to wait until evening to mark the book as mailed.

I don't think we have to worry about it being "the end," though that crossed my mind as well. Technical difficulties happen - server crashes, software problems, DOS attacks - and it gets cleaned up and we move along. Since PBS is a relatively small operation, they wouldn't have a redundant server or other guaranteed-uptime technology like bigger companies do.

Date Posted: 11/27/2015 12:22 PM ET
Member Since: 10/13/2010
Posts: 4,314
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I have had all kinds of issues with getting the site to work these last couple of days.  And now I keep seeing "No cover available" on a lot of books, which I hope is just a glitch.

I have a couple of WL books to post but I don't want to do it until I know the site will start working long enough to do it.