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Topic: I have had someone req a book

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Subject: I have had someone req a book
Date Posted: 3/28/2009 8:39 AM ET
Member Since: 3/27/2009
Posts: 1
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And I am ready to ship but where is the person's address all it says is the city and state in the req

How do I go in and get there address to ship to?

Date Posted: 3/28/2009 8:49 AM ET
Member Since: 8/25/2007
Posts: 13,134
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Have you clicked on "print wrapper"?

Date Posted: 3/28/2009 11:22 AM ET
Member Since: 5/22/2007
Posts: 9,682
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Getting the Address/Printing the PBS wrapper

  • Click on the request for the book

  • This will take you to the Wrapper Settings page
    • Choose your wrapper layout at the top of the page
      • the third choice (the one at the far right) is a one page label, not a wrapper
      • it cannot be used alone to wrap a book
      • choosing the one-page label option will make another choice available below on this Wrapper Settings page: to print on a sticker (adhesive label).  You will not see the "print on a sticker" option unless you have chosen the one-page label.
    • Choose: add PBS-DC or Print your postage (this also comes with DC) to your shipment or No extra services
      • PBS DC is an optional feature, costing 27 cents in PBS Money and 18 extra cents in postage
      • Printable postage will print your postage right onto the wrapper--be sure to check the estimated weight (see below). This costs 43 cents in PBS Money plus the cost of the postage (DC fee is included in the postage)
      • you do not have to have money in your PBS Money account to send a book unless you want to use PBS-DC or print postage
    • Check the estimated weight of your book --correct it if it is wrong
      • Packages 7 ounces or under will show suggested First Class rate, and First Class rate will print out if you use printable postage (if you want Media mail for a package 7 ounces or under you can enter a higher weight)
      • The estimate includes a small amount of weight for packaging materials
      • If you correct the weight, the postage amount will change accordingly.
    • If you are printing on a sticker (adhesive label), you can choose this:
      • Choose "yes" next to "Are you printing on a sticker?"
      • This option will show only if you have chosen the 1-page label (the choice on the far right at the top of the page).  You cannot choose to print on a sticker if you chose one of the two-page wrappers.
    • Choose your postmark date if you are using Printable Postage:
      • It is important to choose the date properly--you need to mail the book by that date. You cannot change the postmark date after you have downloaded/printed the wrapper.
      • If you mail AFTER that date, you can go to the PO and have a new metered $0.00 strip with that day's date applied to the package.
      • See FAQs about Printable Postage for more information about this.
    • Click at the bottom of the page
      • You will see a dialog box if you chose to print postage--check the weight and postage amount because this cannot be changed after you print!
      • You will have a choice to download or open the .pdf file containing the requestor's address
        • Choose "open" and the file will be downloaded and opened; then you can print it
        • If you choose "download" you will have to double-click on the file on your desktop to open and print it.
        • If you can't download the .pdf file, click underneath Print Wrapper Now to use the backup wrapper link to view the address on a printable webpage


You don't have to print the wrapper; you can hand-write your address.  But you do need to download the address (or use the backup wrapper link to view the address) in order to copy it.

Date Posted: 3/28/2009 3:49 PM ET
Member Since: 3/5/2007
Posts: 18
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I had this happen to me, I just PMed the requestor to update their address so I could send the book to them without any possiblity of delay from the post office.  They corrected the situation and the swap was completed.

Date Posted: 3/28/2009 6:56 PM ET
Member Since: 12/28/2006
Posts: 14,177
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You need to chose the option "print the wrapper".  If requestors information is incomplete, they will need to correct that before you can mail.