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I hate marking books RWAP. Could a few of you check to see if this was nice enough, and tell me if/how I can make it better? Thanks :) "Thank you for sending me the Spanish version of Walter the Farting Dog. I have been waiting a long time for this one, because it is a high interest book for my middle school students. I was so excited to see this come in the mail that I dropped everything to read through it as soon as I got the package open. Much to my dismay, when I reached page 7, I noticed that only about 1/8 of the page was there. It was ripped right out of the book! With the care that you used in packaging this book, I can't imagine that you realized that it was missing the page of text. Toward the end of the book there is also a chunk of food (?) stuck to the page. I will be happy to send you pictures if you would like.
I can't use this book at school because of the tear (and the food). This does not meet the PBS guidelines: (From the help documents) I would appreciate it if you will return my credit to me so that when my turn comes up on the wishlist again it can be re-ordered. Please respond to this pm by December 11th so that I can mark the problem resolved in the transaction archive. Thank you in advance for your time and cooperation in this matter. Karen |
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I think it sounds just fine the way that it is. Very polite, but still clear about the issue. Good luck! |
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Sounds fine to me too. I don't how you could be any clearer than what you wrote. Let us know what the sender says. Good luck! |
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I agree. I think you worded that very well--and hope you get a pleasant response from the sender. |
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That sounds perfect, to me. Good luck! Hope the situation is resolved quickly and painlessly :) |
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Thanks everyone! I will let you all know how it goes. My last RWAP (before this) was of the "that's the way I received it-Don't order from me again" variety. I hate that kind of response, and I always dread marking a book RWAP because of it. We'll see what happens! :) |
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Sounds good to me too. If i was the person who sent the book to her, I would have shipped off a credit just like"that" |
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Aww...Thanks Sue! :o) |
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I received the credit back! :o)
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