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Topic: stale postage

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Subject: stale postage
Date Posted: 9/23/2010 10:43 PM ET
Member Since: 4/10/2008
Posts: 4
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i printed a wrapper yesterday and took it to the post office today. they will not accept it . they say the postage is too old the dates must be the same. the postage date  and date i take to post office must be the same. what do i do . i can't get a different date when i reprint postage. help please!!!!!!!!!!!

Date Posted: 9/24/2010 1:53 AM ET
Member Since: 7/19/2008
Posts: 13,257
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The post office will print out a zero or a 1 cent meter that they can add to your outdated postage.  I know there is a way to select a later date, but someone else will have to answer that.

Date Posted: 9/24/2010 1:17 PM ET
Member Since: 5/25/2009
Posts: 516
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Wow I've never heard of them rejecting a book if it was only a day off. When I have had that problem with Click n Ship, they'll give me a hard time but mail it anyway.

Date Posted: 9/24/2010 4:01 PM ET
Member Since: 8/16/2007
Posts: 14,384
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Once you've printed the wrapper, you can't change the mail date.

The post office should be willing to put a zero strip on it to update the mail date. If they won't do you have access to a meter through work or an APC machine that you could print you own nominal postage strip to add an update date on? Is there a blue box in near by that a different PO picks up? Usually they let 1 day old go in blue boxes since it could have been deposited on the correct day, but after pickup.

You could try contacting the Team to see if they would cancel the first printing, but its doubtful since they can't recoup the postage.

Date Posted: 9/24/2010 7:08 PM ET
Member Since: 4/10/2008
Posts: 4
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i  don't have an answer. i'm talking with a supervisor now . she is looking up rules and regulations she says all metered mail must ship the same day as postmarked.

Date Posted: 9/24/2010 7:20 PM ET
Member Since: 5/25/2009
Posts: 516
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I would go to a different post office and see if they'll work with you. Or just drop it in a box that connects to a different PO if it's already paid for. I think it would probably go through. 

Date Posted: 9/24/2010 7:57 PM ET
Member Since: 4/10/2008
Posts: 4
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post  office said i need to talk to endica the postage people. i'l try that. may have to cancel  the order

Date Posted: 9/25/2010 8:22 AM ET
Member Since: 2/20/2010
Posts: 566
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Last Edited on: 7/15/11 4:20 AM ET - Total times edited: 1
Date Posted: 9/26/2010 10:35 PM ET
Member Since: 4/10/2008
Posts: 4
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i gave the vcredit back because i cant find a way to mail it without paying postage again

Date Posted: 9/27/2010 10:49 AM ET
Member Since: 12/27/2005
Posts: 3,671
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Susan --

You should not give a credit to the other member in this situation. Scroll down to the lower right corner of the page and click on Contact Us. Then click the Send Us Feedback button. Explain what happened here. If you are not mailing the book, then the PBS staff needs to cancel the transaction. That will automatically give the credit back and straighten out the wish lists and everything else involved.

Date Posted: 10/2/2010 6:46 PM ET
Member Since: 8/26/2006
Posts: 8,701
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This is from the help docs here (red font is my emphasis)

What is the significance of the postmark date on the Wrapper Settings page?  Does it matter what date I choose there?

  • Yes, it is important to choose the date properly--you need to mail the book by that date.
  • You cannot change the postmark date after you have downloaded/printed the wrapper.
  • If you mail AFTER that date, you can go to the PO and have a new metered $0.00 strip with that day's date applied to the package.
  • It is okay to mail it earlier than the date; your package may be returned to you if you mail it after that date.
    • If you put it into a collection box after the last day's scheduled collection, then the package will be accepted with the previous day's date when the next collection happens on the next day.
  • If you are into legalese, here are the USPS regulations on this ("indicia" = postmark):
      • Mailpieces bearing a complete date in the indicia must be deposited or presented on that date, except that pieces entered after the day's last scheduled collection from the post office or collection box may bear the actual date of entry or the date of the next scheduled collection from the post office or collection box. When authorized by USPS, presort mail accepted after midnight may bear the previous day's date. If the mailer knows that the mail is not to be deposited or presented on the date in the indicia, the mailer must use a date correction indicium under 4.4.1. (from DMM, 4.5.2 Mailing Date Accuracy and Mailing Periods)
 
And Cathy is correct -- you shouldn't give the credit back when you want to cancel a transaction that has been marked mailed.  Instead you need to contact the Admin Team as she described.
Date Posted: 10/3/2010 12:37 AM ET
Member Since: 5/16/2009
Posts: 4,434
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If you mail AFTER that date, you can go to the PO and have a new metered $0.00 strip with that day's date applied to the package.

I had that happen once when I was new to using the printed postage & forgot to click on the thing to change the date... the lady at the counter just printed up that $0.00 sticker with that day's date and stuck it on- no problem.  I'd go to a different P.O.

Date Posted: 10/5/2010 2:17 AM ET
Member Since: 12/28/2006
Posts: 13,254
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"... the lady at the counter just printed up that $0.00 sticker with that day's date and stuck it on- no problem.  I'd go to a different P.O."   +1

This should have been a no-brainer for any USPS counter clerk, it's a very common practice.



Last Edited on: 10/5/10 2:17 AM ET - Total times edited: 1