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Topic: Starting to worry...

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Subject: Starting to worry...
Date Posted: 1/4/2011 3:28 PM ET
Member Since: 12/17/2010
Posts: 51
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I mailed a book on 12/18...literally with my first group of books that I have ever mailed as a member of PBS. ALL other books have long ago arrived, however this one has not. When I click on tracking, it just says "electronic shipping information received - McPherson, KS." Should I be concerned? I pay for the shipping through PBS and always buy the tracking information, but if the system doesn't say it got there, what do you do? 

Date Posted: 1/4/2011 3:31 PM ET
Member Since: 11/14/2006
Posts: 2,552
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Last Edited on: 12/12/15 9:46 AM ET - Total times edited: 1
Date Posted: 1/4/2011 4:08 PM ET
Member Since: 6/19/2008
Posts: 1,976
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If you used PBS postage with DC you received your credit when you mailed the book.  Check your credit registry if you are unsure.

Date Posted: 1/4/2011 4:41 PM ET
Member Since: 12/17/2010
Posts: 51
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I definitely received credit...I just was afraid of getting a bad reputation if the book didn't arrive...plus, I feel guilty. I did not know DC was not tracking. Do losses in the mail happen often? Does the requestor get their credit back? Thanks.

Date Posted: 1/4/2011 4:48 PM ET
Member Since: 5/9/2010
Posts: 763
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Welcome to PBS!  "Lost in Mail" does occur occassionaly.  PBS has/will not announce what criteria they use to determine problem shippers; you don't need to worry about 1 book possibly going lost.  If you do have a book go "lost", the requestor does get their credit back; you've already received yours since you purchased PBS DC.  

Date Posted: 1/4/2011 4:52 PM ET
Member Since: 1/8/2009
Posts: 2,016
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Losses in the mail are not very frequent. I have had one book go "lost" by the system (in about 200 sent) , but there was DC bought elsewhere and the person didn't respond, so it was thought to have bene an inactive user who didn't log in to mark the book received. I also sent 1 CD which the recipient did not receive, although DC says delivered. That was likely delivered to some other address.

The requestor gets the credit back eventually,  when the system go-lost date arrives. No need to do anything on your end; the system takes care of it automatically.  You get to keep the credit you received since you used PBS-DC; the site is the party who absorbs that loss.

Date Posted: 1/5/2011 5:18 PM ET
Member Since: 11/28/2008
Posts: 3,365
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I am having trouble with that right now. I don't use the PBS shipping, I just go through my post office. But I don't often get DC because I had problems with my DC before as well. Anyways, I shipped a set of books out on the 10th and then some on the 24th. A total of 7 books went out. 3 of them have been received but the first ones I shipped have not arrived. Going from IL to NY and they haven't come in yet. Over 100 sent and this is the first time it has happened. Just getting really worried about them. Oh well, I guess it happens sometimes but I hate the mark on my reputation. And of course, the 2 credits.

Date Posted: 1/5/2011 5:24 PM ET
Member Since: 8/23/2007
Posts: 26,510
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If you start paying attention to the trackign and arrival dates of every book you send , you will make yourself crazy.  It's book trading and supposed to be fun.  PBS knows that books will occasionally go lost.  Unless you have a high volume of lost books, there will be no mark against you. 

I've mailed out probably 2,000 + books on 3 different trading sites and with games here and having been a Boxer at one time.  I've had 1 go lost that I've sent and 3 that went lost enroute to me.  I only use DC on game books (it's required) and bulk orders because the cost quicklly surpasses the occasional lost book.   Books generally take longer this time of year.  Also books being sent to FPO/APO address, Hawaii and Alaska tend to take longer then 30days.

Anyway, the rate of lost books is so low that I wouldn't worry about one here and there takign longer then it should.

Date Posted: 1/5/2011 5:30 PM ET
Member Since: 11/28/2008
Posts: 3,365
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Thanks Mary, I know you are right. Just the normal worrying:)

Can't wait until I reach the amount of books you have shipped! That is a lot. Isn't PBS just the funnest place:)

Date Posted: 1/5/2011 7:30 PM ET
Member Since: 8/26/2006
Posts: 9,343
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Once all those late Christmas packages find their way to their destinations, some of the "lost" books will start showing up. :-)

Date Posted: 1/6/2011 8:55 AM ET
Member Since: 4/24/2008
Posts: 310
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I am in Louisiana and I have had books come to me from California in like five days yet one I ordered from Tennessee which is 500 miles away took about 2 1/2 weeks.  You never know with the post office.