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Topic: Strange RC

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Subject: Strange RC
Date Posted: 10/17/2010 8:17 PM ET
Member Since: 7/2/2010
Posts: 868
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I just received a request for a book with an RC stating that they only accept books in "good, excellent, or new condition." I'm afraid to send the book even though it is in great condition by my standards.  What happens if I think it's in great condition but the requestor doesn't? Do they have to send it back? I would hate to lose the book and the credit based on someone else's apparently high expectations.

Date Posted: 10/17/2010 8:25 PM ET
Member Since: 1/8/2009
Posts: 2,016
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What happens if I think it's in great condition but the requestor doesn't?

If there is disagreement, the requestor / recipient will mark it RWAP -- violates RC.

He will PM you about it, and might or might not ask for the credit back.

Whether to refund the credit is ultimately up to you, but that RWAP (and potentially an "unresolved" RWAP) will stay on your record.

 

Do they have to send it back?

No. If you want the book back, you have to send the recipient a credit (or make other arrangements) to pay for its return.

 

Declining subjective RCs is probably the way to go, in my opinion.

Date Posted: 10/17/2010 8:27 PM ET
Member Since: 2/6/2009
Posts: 1,410
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Someone who posts an RC like that probably knows that they'll get denied more often than not. It's the risk they take writing it. They might have a good reason: perhaps they are a collector who wants books in better condition because they are for keeps.

Don't feel bad at all passing on an RC like that. I've gotten similar RC's and passed on them as well if I was iffy about the book's condition. You may want to exercise the phrase 'better safe than sorry' here.

Date Posted: 10/17/2010 9:03 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I would not accept that RC. I have a limited postage budget and it just wouldn't be worth it to me.  Especially since: if it's WL then someone else in line will be very happy to get the book and if it isn't WL-I'm probably at the top of the gueue now and it should get requested fairly soon by someone not so picky.

Date Posted: 10/17/2010 9:10 PM ET
Member Since: 8/16/2007
Posts: 15,187
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If I had a book that looked brand new (no spin creasing, no writing or stickers on it, effectively no visible wear) I'd probably accept and tell them to take a flying leap if they asked for the credit back. Sorry, but I know what a new book looks like and if their definition is different than the books sitting on the shelf at a bookstore, then they better add a definition to the RC. If I had a book that was in great condition, but still obviously used/older I'd decline.

Date Posted: 10/17/2010 9:53 PM ET
Member Since: 8/25/2007
Posts: 13,134
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Decline.  Not worth it, even if your copy is brand-spanking new. 

Geri (geejay) -
Date Posted: 10/18/2010 7:12 AM ET
Member Since: 9/2/2008
Posts: 9,094
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I post many books that have just been read once by me.  With that RC I'd have to think twice.  Though many people have asked or commented that my books don't look like they've been read I wouldn't want to take the chance on that subjective RC.  Besides as many other people have said and it's stated in the Help Center this is a USED book site - you want something in "good, excellent, or new condition" you want Amazon not PBS.

Date Posted: 10/18/2010 7:54 AM ET
Member Since: 8/6/2006
Posts: 1,619
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Too subjective....  decline it.

Date Posted: 10/18/2010 1:36 PM ET
Member Since: 7/2/2010
Posts: 868
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I declined it last night and the book, not currently WL'd, was requested by someone else today.  Thanks for all the advice.

Date Posted: 10/18/2010 7:00 PM ET
Member Since: 11/5/2009
Posts: 1,083
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I actually read one that said "Book must be in 'new' or 'like new' condition".  I declined with the note "You can find this book, in this condition, at Amazon.com".

If there is anything in the least bit subjective in an RC (especially like that one), I decline.  It's not worth the hassle.  It's bad enough when you send a book you just read, therefore knowing it's in perfect condition, where the recipient says the book has pages falling out and asks for their credit back.



Last Edited on: 10/18/10 7:02 PM ET - Total times edited: 2
Date Posted: 10/18/2010 8:10 PM ET
Member Since: 1/17/2009
Posts: 9,790
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It's bad enough when you send a book you just read, therefore knowing it's in perfect condition, where the recipient says the book has pages falling out and asks for their credit back.

I've mailed 752 books out and this has never happened to me. I just don't think this is a common problem.

Date Posted: 10/19/2010 8:34 AM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/3/15 1:36 PM ET - Total times edited: 1