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Strategic Operations Management, Second Edition
Strategic Operations Management Second Edition
Author: Steve Brown, Richard Lamming, John Bessant, Peter Jones
This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter has a past/present/future theme with a real strategic approach. Strategic Operations Managment shows operations as combining products and services into a complete offer for the customer. Services are therefore s...  more »
ISBN-13: 9780750663199
ISBN-10: 0750663197
Publication Date: 2/16/2005
Pages: 432
Edition: 2
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Publisher: Butterworth-Heinemann
Book Type: Paperback
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