Heap was born in 1954 in Hampshire, England. As a child she would write a draw to reflect her rootless lifestyle, living in such places as Singapore and Egypt. Later she earned an art college degree from the Hull College of Art .

Typical of Heap's illustrative style are people lacking necks with large gaps between their eyes.

Heap is well-known for her illustrations in Jacqueline Wilson's books, such as in How to Survive Summer Camp (ISBN 978-0192727046) and Double Act (ISBN 978-0440413745), co-illustrating the latter with Nick Sharratt.

1998 winner of the Smarties Prize Gold Award.

Nominated for the Greenaway Medal for her work with Sharratt, Red Rockets and Rainbow Jelly.

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