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Topic: Not sure how to order books

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Subject: Not sure how to order books
Date Posted: 5/10/2010 11:58 PM ET
Member Since: 4/19/2010
Posts: 1
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I chose books - probably five or so - and in the process, didn't end up getting to anyplace that would allow me to look at the books I ordered,(or am ordering or may have ordered or....) and now simply do not know how to go about ordering a book.

And I feel like a dolt.

Date Posted: 5/11/2010 12:07 AM ET
Member Since: 3/27/2010
Posts: 2,139
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Hmm, to the right of the books, did you click the "Order This Book" button? Are your credits showing 5 less now? If you did order books, you can go to the "My Account" tab at the top of the page and click "Main" from the menu. There will be a tab for Requested books and anything you'd have just ordered will be there. Once the people with the books mail them, they'll show up on a tab called "En Route to you" or something like that.

HTH!

Date Posted: 5/11/2010 6:44 AM ET
Member Since: 8/23/2007
Posts: 26,510
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It will only let you order a book if there's an Order This Book button. If it just says Post This Book-then it's a WL book and you have to get in line.  It also won't let you order books if you don't have credits.  If you've mailed books without the PBS postage then you don't get the credits until they are marked received. 

The Main account page will show all your pending transactions.

Date Posted: 5/12/2010 1:35 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Welcome to PBS Neva!  Let us know if you have additional questions!

Date Posted: 5/12/2010 9:07 PM ET
Member Since: 8/26/2006
Posts: 9,336
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After you hit the "order this book" button, you're taken to another page where you have a choice of looking at that member's bookshelf and ordering more books.  When you're set, you have to click to confirm your order there.  If you didn't confirm your order, you didn't place an order yet.

To check on your orders, click on "my account" to go to your My Account page.  If you have some transactions going, there will be a light blue "message from the librarian" box, and info on your orders will be under that.

The other place you can check is on the horizontal yellow bar on that same page.  Click on your credit registry, and it will show any credits you've spent (by placing an order) or received.