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Topic: Not sure whether to mark RWAP ?

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Subject: Not sure whether to mark RWAP ?
Date Posted: 4/26/2008 2:40 PM ET
Member Since: 1/18/2007
Posts: 530
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I received a book today that I had requested. It is a fiction book, not a cook book or text book.

On checking through, i noticed lots of light pencil scribbles, on most of the pages. Some were large and some small.

How do I mark this when marking received ?



Last Edited on: 4/26/08 2:42 PM ET - Total times edited: 1
Date Posted: 4/26/2008 2:44 PM ET
Member Since: 10/27/2005
Posts: 503
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Mark it recieved with a problem and in the space provided, describe the pencil marks. It's up to you to request your credit back if you want it back.

Date Posted: 4/26/2008 5:06 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I would.  You may not get your credit back but it's worth asking.  If they normally send out good books, an occasional red mark isn't going to mar their account-especially if they make it right with you. It might help them learn to pay more attention to the books they are posting.  If they routinely send out unpostable books-then your RWP could help close their account and stop them from sending out more bad books. 

Date Posted: 4/26/2008 8:07 PM ET
Member Since: 4/4/2008
Posts: 25
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I recently received a book like that, but chose not to mark it RWP because I could easily erase the pencil and had the time to do so. However, I did write a note to the sender saying, "Book arrived with pencil markings, but not marked RWP because I can erase it."

However, that completely depends on you. I didn't think the pencil markings were severe enough to mark it RWP, but in my case they were pretty minimal.

Date Posted: 4/26/2008 8:44 PM ET
Member Since: 1/18/2007
Posts: 530
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Well, I marked it RWAP, because when I tried erasing, it did wrinkle the page I tried.

If all the pages show signs of that when I have finished I won't be able to repost it.

Date Posted: 4/26/2008 8:52 PM ET
Member Since: 4/4/2008
Posts: 25
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In my experience, the page won't wrinkle if you gently erase in one direction, instead of moving the eraser back and forth.

Subject: same problem
Date Posted: 4/28/2008 2:44 PM ET
Member Since: 9/18/2005
Posts: 29
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I just received a book this weekend with quite a bit of underlining (in pencil) and notes in the margin.  This was a fiction book that had come from a college bookstore (according to the sticker on the back) and was probably used as a textbook--BUT, it was listed as fiction (it's a novel). 

I ended up marking it RWP and politely asked for my credit back since it's not repostable and I don't have the time or the patience to erase all of the markings.  It doesn't bother me that the markings are there except that I can't repost it and it wasn't a book I intended to keep in the first place. 

I haven't heard back about my credit yet...I don't know if people aren't paying attention to the posting guidelines or if they just don't care!

 

Date Posted: 4/28/2008 3:31 PM ET
Member Since: 1/25/2007
Posts: 6,567
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I think what I would do is contact the sender first. If someone got a book from me and had a problem I'd rather they contact me first.

Let them know you got the book but it had pencil marking in it. Mention that is against PBS rules too they may be new and not know. End with "How should we handle this?"

Make your judgement on how they respond.

If it were me and I got a note like that I'd admit my mistake and tell them I'm sorry. I will offer to send them a book to replace the one with the problem. If they don't want that I'd ask them to mark it recived then I'll send them their credit back.

Now if they are rude or pretty much say "Tough luck" then I'd report the book recieved with a problem and make sure you mention that you contacted the sender first and what they replied.

Hope this helps.

Date Posted: 4/28/2008 3:36 PM ET
Member Since: 6/20/2007
Posts: 4,979
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I think what I would do is contact the sender first. If someone got a book from me and had a problem I'd rather they contact me first.

I would not contact the sender first unless it was someone I knew via previous successful swaps or the forums.  I would mark it RWP but politely describe why.  I also received a book once with underlining (in both pencil and ink) throughout the book, as well as notes in the margin.  Same deal--it was a fiction book but had obviously been used in the classroom.  The sender was very quick to reply (very nice and polite as well) and return my credit, and the problem was marked resolved. 

Date Posted: 4/28/2008 4:36 PM ET
Member Since: 5/10/2007
Posts: 5,526
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I just received a book this weekend with quite a bit of underlining (in pencil) and notes in the margin.  This was a fiction book that had come from a college bookstore (according to the sticker on the back) and was probably used as a textbook--BUT, it was listed as fiction (it's a novel). 

I think this book was postable; however the OP should have PM'd you first to say this was used as textbook for a class and had writing/underlining and would that be acceptable.  My understanding is that books do not have to be your traditional textbooks to fall into that category.  I have taken many computer classes that used non traditional textbooks. 

Since they didn't contact you first then you had every right to ask for your credit back.

Date Posted: 4/28/2008 4:47 PM ET
Member Since: 8/16/2007
Posts: 15,187
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I also think the book was postable as a text book, but no textbooks with undelining can be sent with PMing the receiver first and getting an OK to the condition. That doesn't sound like it was done so it is properly marked as a RWP. Whether the sender makes things right or not it should be marked RWP. If the sender resolves the transaction to your satifaction, you can mark it as such in your transaction archive.

Subject: question
Date Posted: 4/29/2008 12:24 PM ET
Member Since: 9/18/2005
Posts: 29
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I'm not trying to start an argument here I promise!!!

I used to be a teacher so I know all about the merits of using literature as textbooks (that's another thread!)   Follow me down this path--if you order a copy of "To Kill a Mockingbird," you are ordering a novel, not a textbook.  Correct?  If you receive it and it's written in and has margin notes, does that fact make it a textbook and therefore postable?  There's a gray area there. 

Melanie

Date Posted: 4/29/2008 3:19 PM ET
Member Since: 8/16/2007
Posts: 15,187
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I think that type of book would fall under the textbook/workbook heading and would be postable under those guidelines. Most books that may have been used in classes are pretty obvious.  I wouldn't order Hamlet without thinking it was a possibility.

The key is that they require communication of the problem and a confirmation that the receiver wants it that way BEFORE the book is ever mailed.  If there was no notification of the condition of the book, then it is a RWP book because the sender did not follow the guidelines that allow them to post a book with writing/highlighting.

Subject: What is RWP?
Date Posted: 4/29/2008 4:45 PM ET
Member Since: 4/16/2008
Posts: 770
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What does that stand for?  Newbie, here....

karen

Date Posted: 4/29/2008 4:48 PM ET
Member Since: 2/13/2007
Posts: 8,411
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RWP= Received With a Problem

Sianeka - ,
Date Posted: 4/29/2008 4:49 PM ET
Member Since: 2/8/2007
Posts: 6,630
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Karen, RWP/RWAP  means Received With A Problem.  It's an option available when you are marking a book received from a sender to report books that are sent to you that do not meet site guidelines.