Book Reviews of Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series)

Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series)
Sustaining Knock Your Socks Off Service - Knock Your Socks Off Series
Author: Thomas K. Connellan, Ron Zemke
ISBN-13: 9780814478240
ISBN-10: 0814478247
Publication Date: 6/1993
Pages: 176
Rating:
  • Currently 4/5 Stars.
 1

4 stars, based on 1 rating
Publisher: American Management Association
Book Type: Paperback
Reviews: Amazon | Write a Review

2 Book Reviews submitted by our Members...sorted by voted most helpful

reviewed Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series) on + 175 more book reviews
A delightful book full of usable examples on how to improve customer service.
reviewed Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series) on + 11 more book reviews
From the cover...Easy to read and direct in it's application, this will become a handbook for organizations who want to keep the quality service train on the right track...