Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: *Taken care of-thanks*

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
Page:   Unlock Forum posting with Annual Membership.
Subject: *Taken care of-thanks*
Date Posted: 9/19/2009 2:35 PM ET
Member Since: 5/22/2008
Posts: 162
Back To Top

After waiting many, many months, I finally was going to get my wish listed book!  I was so excited!  Well, it has supposedly been sent to me but there is no activity showing from USPS.  I have read other threads on here and understand that sometimes all that is posted is when it is first scanned by USPS, which is the only entry that is in there at this point.  Knowing this, I sent a PM to the person that sent it to me, just stating that there was no activity and wondering if she had heard anything on her end (had it been returned to her, etc.) but I have received no response back.  It's been over a week since it was originally marked "mailed" and I know it can take a while before it gets here.  I'll admit, I am just really anxious to get this book.  I just really wish I would've at least gotten a response from her.  So now, I sit and wait, keeping my fingers crossed that it really, truly is on it's way (but I'm doubtful).  My only option is to wait until the date PBS gave me and then mark it "not received" if I haven't gotten it, right?  If that happens, I will go to the front of the line for the book, right?  Oh why couldn't this have happened with any other book on my wishlist than this one?????



Last Edited on: 9/20/09 11:25 PM ET - Total times edited: 1
Date Posted: 9/19/2009 2:42 PM ET
Member Since: 5/14/2009
Posts: 6,852
Back To Top

Hi Renae - I would not have PM'd her until the book was close to going lost.  If you do not mark the book received by the time PBS has given for delivery it will be automatically marked lost and you will receive your credit back. That is when you should PM the sender and let them know you did not receive the book so they can open a case with the PO.   You will go back to your place in the WL line.  You could go to USPS tracking and enter the DC number on your details page (if the sender used PBS DC or provided you with a DC number).  Sometimes they have additional scans and sometimes not, but is worth a try.  Patience is key- something I am still working on LOL. 

Date Posted: 9/19/2009 2:43 PM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

I would not be happy to get a PM from someone wondering about a book I sent only 1 week ago.  There would be nothing she could do anyway. It's too early to file a lost book claim.  If it goes lost you will go back to #1.  If she didn't mail it she's not likely to send you a PM to let you know. If it had come back for any reason she probalby would have PM'd you if she was worried about it going lost.

Any scans a book gets before being delivered are bonus scans. 

Date Posted: 9/19/2009 2:45 PM ET
Member Since: 6/13/2009
Posts: 433
Back To Top

Relax and as jubead says have some patienc  - it is only a week. 

Where is the book coming from?  If it's HI, PR, AK or military address then it will take longer.

I live in HI and don't expect my books to arrive for 3-4 weeks.

Date Posted: 9/19/2009 3:03 PM ET
Member Since: 10/21/2007
Posts: 3,430
Back To Top

This reminds me of a time on SwapaDVD when a woman sent me a PM subtly doubting that I'd mailed the DVD, saying that I'd "indicated" I'd mailed the DVD on whatever date but there had been no DC scans since then.  I was very annoyed and PM'd explaining yes I had mailed it on that date and that I'd mailed other things on that date and none had been scanned and don't have to be scanned until delivery...hence the term "delivery confirmation."  A few days she marked it received and apparently the DVD had gotten crushed in transit.  I couldn't help but think it was kind of karmic. 

Subject: Well
Date Posted: 9/19/2009 3:13 PM ET
Member Since: 8/23/2009
Posts: 4,581
Back To Top

If you really had mailed it what would it hurt just to confirm that you have mailed it and that your not sure what is going on.  Its kindness that the poeple on this sight love the most.  So if you get the pm its best just to be as kind as you can when telling the person that you mailed the book your not sure where it is but its only been a week so just keep watching.  Thats the easiest thing to do.  If you dont jump down the persons throat for asking if they know about the book then they wont get pissed.  It might be upsetting to think that someone on her thinks you might be dishonest but think about how you would feel if if was a book you were desperatly wanting to read and there was no scan at the postoffice. 

I know that i live in Missouri and have recieved books from Flordia and New York and also California it usually only takes about a week and a half to recieve the books so I might get upset if it had already been 3 weeks but after 1 week all you can do is wait.  Its hard yes but its worth the wait. 

As for the Delievery Confermation I use it to send my books and and have never not had a book scaned at each post office it stops at.  If the book does stop at a postoffice, i've had some only stop at 2 in 500 miles.  So you have to account for places that are out of the way or where they might not be stopping at multiple stops. 

Well i had to edit this becuase i had one that didn't get scand when i sent it.  There was a whoop la going on with the post office workers and he didn't scan it.  It didn't get scaned untill the second stop.



Last Edited on: 9/20/09 9:02 PM ET - Total times edited: 1
Date Posted: 9/19/2009 3:26 PM ET
Member Since: 8/16/2007
Posts: 15,194
Back To Top

I just now walked in from my mailbox and logged in a book that was clearly mailed on Sept 1st. Patience is a must when you are dealing with Media Mail.

Date Posted: 9/19/2009 3:43 PM ET
Member Since: 1/4/2006
Posts: 1,464
Back To Top

Good answer Elizabeth; it's the kinship of book lovers that makes this a nice place.

Date Posted: 9/19/2009 3:55 PM ET
Member Since: 1/1/2009
Posts: 1,924
Back To Top

but think about how you would feel if if was a book you were desperatly wanting to read and there was no scan at the postoffice.

 

After only a week I would be thinking.... wow, I have read a great does on PBS and about USPS and media mail and it would be darn fast if the book did show up and nice if there was a scan but I KNOW that is not how things work.


If I got a PM asking if I mailed a book a week ago because there was no scan and it had not yet shown up I might respond with a few links showing how long media mail can take and how DC works or simply with the word Patience. I would have done nothing deserve to be questioned and as there is nothing I could do anyways I would find it annoying and even rude.  -shrug-

Date Posted: 9/19/2009 4:21 PM ET
Member Since: 5/29/2007
Posts: 4,680
Back To Top

Renae, I've noticed a trend lately with books I've sent Media Mail w/DC - they are usually not getting scanned until reaching the state of destination.  This is a new pattern for me because previously all my books were getting scanned going thru regional PO here in VA. 

What can you say? LOL    The USPS just likes to keep ya guessing:)

Date Posted: 9/19/2009 5:35 PM ET
Member Since: 2/26/2009
Posts: 36,016
Back To Top

a little confused,   when I take my books to PO, they scan the DC right there in front of me.  And then I am charged the additional 19 cents.  Doesn't that scan count?

Date Posted: 9/19/2009 5:39 PM ET
Member Since: 2/5/2007
Posts: 30,800
Back To Top

 

Adrienne, it depends on if the PO sends that information to PBS or not.

Date Posted: 9/19/2009 5:59 PM ET
Member Since: 1/17/2009
Posts: 9,852
Back To Top

Adrienne, if you are purchasing postage for your books at the window and your books have DC on them, they usually scan the book because that is the procedue for adding  the 19 cents to the postage sticker.

I use DC sometimes, but I always buy my postage at the automated machine, and so my books don't get scanned when I drop them off.

Most books seem to get scanned along the way at some point, but I've also mailed some that haven't been scanned AT aLL before they were delivered, sometimes 2 or 3 weeks later. So, it happens. I am sure that the members waiting for those books may have wondered if I really mailed them, too!

Date Posted: 9/19/2009 5:59 PM ET
Member Since: 5/14/2009
Posts: 6,852
Back To Top

Adrienne - if I use PBS postage and put it in the blue box - in the PO parking lot - then they won't scan it.  If I go in to the PO and ask them to scan it -mine will do it. Others may not, from previous posts it is being discouraged by the PO (don't know why - takes seconds to scan - if I am willing to stand inline - they should scan), but my PO always does it graciously and never indicated that it was discouraged. 

If I do not print PBS postage and purchase it at the PO but purchased DC through PBS they have to scan it so I am charged the 19 cents.  They then add the 19 cents to your postage.  Hope that made sense.  So that is only one scan.  Sometimes that is the only scan until delivery.

Recently I sent some books to a APO - took 2 months (not sure of dates but it is more or less) and she just marked them received.   She wasn't worried and knew they would get there - I felt terrible.

Also - though I wouldn't be bothered by a PM asking after a week of it being marked mailed - what am I suppose to tell them?  Once it is at the PO it is out of my hands and I receive the exact same information the member receives.  So I guess if the member is just looking for assurance that I sent it - ok , but I don't see why someone wouldn't send a book.   If for some reason the package came back to me - I would have reached out to the member and let them know.  I think the majority of members would do the same. 

ETA:  Sara was faster :)



Last Edited on: 9/19/09 6:07 PM ET - Total times edited: 1
Date Posted: 9/19/2009 6:03 PM ET
Member Since: 4/25/2007
Posts: 11,516
Back To Top

Do yourself a favor.  Don't even look at DC scans until the book's been out for at least 3 weeks.  It'll get to you when it gets to you, you'll only drive yourself (and the sender) crazy by checking the DC every day.

I never look at DC info until at least 3 weeks have passed.  Just have faith that you will get the book eventually.  If you must have it right away, you're better off going to the store and buying it.

Date Posted: 9/19/2009 6:05 PM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

THe sender has no control over when the PO scans the book unless they bring it in to have it scanned.  I've put books in teh blue bin and have them not be scanned until 2 wks down the road.

Also the post office is cutting down on employees, closinig post offices and distribution centers. THey closed the distribution center near me. My local PO is understaffed and they are on a hiring freeze.  They only have 3 full time eimployees besides the mail carriers.

ETA: I also don't usually look at DC scans unless the book is close to going lost.  It gets to me when it gets to me. Generally if it's a book I'm desperate to read I buy it from Amazon so I get it faster.



Last Edited on: 9/19/09 6:08 PM ET - Total times edited: 1
Date Posted: 9/19/2009 7:14 PM ET
Member Since: 9/24/2007
Posts: 453
Back To Top

Perhaps I'm missing it, but one question is- how do you know that the person even used delivery confirmation?  I never do, therefore there's never any info for my receivers to check.  Does it show somewhere on the transaction before the first scan and I've never noticed?   I just sometimes click on the transaction out of curiousity to see if there's a scan in because the person used dc, but is there somewhere else you can tell? 

I'm just curious- not particularly commenting on the OP's situation, just wondering....

Date Posted: 9/19/2009 7:23 PM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

It'll have a green checkmark if they used DC. You can click on that and see if it's been scanned. The scans can be misleading though.  It can look like a book is stuck for 2 wks in the same place when it's really enroute and just hasn't scanned anywhere else.

Date Posted: 9/19/2009 7:26 PM ET
Member Since: 5/14/2009
Posts: 6,852
Back To Top

but one question is- how do you know that the person even used delivery confirmation?

if the member uses PBS DC it will show up under details of the transaction.   Enroute to me tab - find the book to the right is a details button - click it.  If the member used DC the DC number will appear.  Also there is a yellow circle with a check mark that also indicates DC was used.  If they used another source the only way the receiver would know is if the sender forwarded the DC#. 

Date Posted: 9/19/2009 8:25 PM ET
Member Since: 5/22/2008
Posts: 162
Back To Top

Ok, so after reading the majority of responses, I guess I'm just a "kinder" PBS member than most!  If someone sent me a PM about a book I mailed (especially a wish listed book with over 1000 people wishing),  a week ago, I would have absolutely no problem letting them know when I sent it or if I knew of it's whereabouts.  Why get mad about that?  And to whoever said "why would someone mark it mailed and not mail it?"  Well, I have heard numerous stories about how books get marked mailed with the sender's best intentions of going to the post office to mail the book, but for whatever reason, they don't make it, then said book goes from sitting on a seat in the car, to the floor, to slipping under the seat, where it is forgotten about, etc., etc., etc. (ok, so that's just one example).  Do I believe that anyone would intentionally say they mailed a book and then didn't?  No.  But I do know that things happen and if something like what I mentioned happened to the book I am waiting for, maybe a friendly PM would serve as a kind reminder, like, "oh my gosh!  that's right!  I never mailed out that book!" 

Geez, so I get a little anxious for one book...didn't know that was such a bad thing!  This is the first time I've ever Pm'd anyone about a book's status.  I've always gotten books very quickly through here.  I will wait and be patient, as so many of you have suggested.  But may I also point out to all the people who said they would be peeved about getting a PM about a book after a week (it's actually been over a week, but whatever) of being marked mailed, to also be patient with those PBS members?  Don't we all have a love for reading on this site?  I'm sure all of us have gotten excited and even a little anxious over getting a book at one time or another.  I agree with Elizabeth who posted that "it's kindness that the people on this site love the most".  I was very kind in my PM to the sender and I guess the bottom line is that I think it is rude to just ignore it all together.  Another book that is being sent to me was mailed after that one and has been scanned 3 times already...it's obvious through the statements on here that you just never know how a book will be tracked by the USPS.  I do wish the tracking method could be consistant for all books sent.  Oh well.

Date Posted: 9/19/2009 8:36 PM ET
Member Since: 5/27/2006
Posts: 11,985
Back To Top

Another book that is being sent to me was mailed after that one and has been scanned 3 times already...it's obvious through the statements on here that you just never know how a book will be tracked by the USPS.  I do wish the tracking method could be consistant for all books sent.

Unless you purchase DC and/or pay for the postage at the post office, the books do not need to be scanned at all until delivery - since it's Delivery Confrimation. Anything before that is strictly a bonus.

Date Posted: 9/19/2009 9:19 PM ET
Member Since: 5/29/2007
Posts: 13,347
Back To Top

Sorry, but bugging someone one week after a book has been sent and doubting that the sender actually sent the book, and pretty much coming here and saying they didn't send the book, which is calling a total stranger a liar, after one week, does not make you a member of the "Kinder" group of folks here, in my opinion.

:)

Date Posted: 9/19/2009 9:22 PM ET
Member Since: 5/22/2008
Posts: 162
Back To Top

First off, I wasn't "bugging" anyone.  Secondly, I never said they didn't send the book or call anyone a liar, so please do not put words in my mouth, thirdly, I clearly stated that the part that bothers me is that I just didn't get a response back.  Yes, I think that is rude.  Thanks but no thanks for your UNKIND opinion Julie.

Date Posted: 9/19/2009 9:33 PM ET
Member Since: 5/29/2007
Posts: 13,347
Back To Top

Wowzers, angry much?

Date Posted: 9/19/2009 9:40 PM ET
Member Since: 5/29/2007
Posts: 13,347
Back To Top

Your title:   I don't suppose there is anything I can do about this....

Do about what, a member who has followed the rules?  A book that is still well within the deliverable time?

Well, it has supposedly been sent to me

....keeping my fingers crossed that it really, truly is on it's way (but I'm doubtful). 

Yep, you're saying you doubt they sent it to you........that makes you "kinder" how? 

It's been one week, people don't want to be bugged one week after they sent a book.  I'm sorry you don't get that, but that's just the truth.  Your perception is that it's rude not to respond, but for a whole lot of other people, their perception is that it's rude to be contacted and doubted after one week.  Sorry you don't get that, but, that's the truth.

Page: