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Topic: Taped book

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Subject: Taped book
Date Posted: 2/12/2009 5:07 PM ET
Member Since: 3/4/2007
Posts: 4,546
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Today I received a book with tape all up and down the spine.  Upon inspection I realized that the book had actually had the cover and the first 108 pages come off in one chunk at some point.  The book was repaired neatly and with obvious care, it's perfectly readable, but is not one I would have ever posted.  I need to mark it received; is this a RWAP transaction?  I've looked through the help center and can't find anything specifically pertaining to repaired books to quote the sender if I should have mark it as RWAP. I'm not planning on asking for a credit refund, but I want to make sure that I mark this transaction appropriately. This is from a member who has been with PBS for almost 2 years, not a newbie, btw.

So, thoughts?  Opinions?

Date Posted: 2/12/2009 5:13 PM ET
Member Since: 2/13/2007
Posts: 2,262
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Personally, I would mark it RWAP. I don't mind a little tape to stop a tear from growing, but up and down the spine? That sounds like major book repair and even if the person who sent it out did not do the repair, they should have noticed it and not listed it. But that's just my opinion...

Date Posted: 2/12/2009 6:05 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I mark them RWP even if I don't plan on asking for a credit back.  This was someone trying to pass off an unpostable book.  It needs to be on record if they make a habit of doing this.  If it was just a one time thing then it won't make a difference on their record. But if they have a lot of complaints then it helps to get them off PBS.

Date Posted: 2/12/2009 6:43 PM ET
Member Since: 3/4/2007
Posts: 4,546
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That was my thought as well, Mary.  The sender responded with a very nice PM, so I've marked the problem resolved.  Thanks for the input. 

Date Posted: 2/12/2009 7:05 PM ET
Member Since: 10/13/2007
Posts: 36,445
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repaired neatly is not  using tape to do it.  I once asked about repaired books and got the response that it had to be professionally done or look professional. And in this case would me the book would need to be glued not taped. No professional book repairer is going to tape a book in that manner. So I would mark it RWAP.  It is not something that should be posted because it once was damaged.

It could be an ex library book, are there any stamps/labels?

Date Posted: 2/12/2009 8:16 PM ET
Member Since: 3/4/2007
Posts: 4,546
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No, it wasn't a ex library book.  I did mark it RWAP and received a really nice email from the sender, so no problem.  She apparently received that way, didn't really notice the extent of the original problem, then just reposted when she finished reading.  I can see how that could happen because the while it wasn't professionally repaired, it was neatly done with clear book tape and may have appeared to be nothing more than a way to reinforce the binding, if you weren't paying attention. 

Date Posted: 2/13/2009 12:35 AM ET
Member Since: 12/28/2006
Posts: 14,171
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Book tape is a legit beastie.  It's several inches wide, very clear and durable, and available at library supply outlets.   Libraries use it to reinforce the spine, particularly on paperbacks.  I own a roll, and use it on "keepers" needing tlc.

Date Posted: 2/13/2009 11:15 AM ET
Member Since: 8/9/2007
Posts: 4,058
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This is a little confusing the way the repair is described.  What exactly was the nature of the visible damage to it?  The clear spine tape or an interior binding separation?  There's a mention of binding tape to the exterior binding - I presume on top of the cover & over the spine - which shouldn't present any postability issues in and of itself.  Are you saying the book completely came apart in two pieces and it was put back together by placing tape over the exterior spine?  Was the spine still separated on the inside of the book?  There is at least some possibility that the tape was put there to reinforce a weak binding, which at the time, might have been no more than pronounced spine creases externally, and pinhole & crack separations between pages internally; both of which would be postable.  Another reading or two after that repair, some rough handling during shipment to you, and you could receive an unpostable book that nobody actually sent out in that condition.

Date Posted: 2/13/2009 9:54 PM ET
Member Since: 3/4/2007
Posts: 4,546
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The cover showed a single tear down the entire length of the spine.  When the book is opened, it is clear that the first 108 pages came off in one chunk at some point in time. There is no tape in the interior of the book, but it appears that glue of some kind was used to repair most of the damage up to about an inch and a half from the top where the tape shows through from the outside due to a gap approximately an eighth of an inch wide.  There was no rough handling during shipment, the book arrived without issue; I did take that into consideration before posting my original question.  Like I've said, the the problem was resolved, I did not request my credit back as it's readable.  I'm writing it off as my being on the receiving end of a final read copy and leaving it at that.  Thanks for the additional input.