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I sent a member 12 books. She only received 4 (I packed all 12 into the same very large bubble mailer). She's asking I send her the rest. Well I did all in the same package! Yet how odd is it that 4 out of the 12 arrive..yet the rest are missing? I seriously think that it is possible the post office stole the books. Lately I think that it may even be my post office as dvds being sent to me have gone missing, several books have went missing, etc etc. And we have a new mail carrier who is very very late every day.
What do you think I should do? Should I bring this up to the post office that I believe someone may have stolen the books or just let it go?
"She only received 4 (I packed all 12 into the same very large bubble mailer). "
I would like to know the condition of the package that was received.
I don't like these bubble mailers because they can easily pop the bottom open with books in them. I received two of these mailers in the last couple of weeks and one was almost open and the second one had four books fall out of the bottom before I got from the front door around to the side door of the house for the very same reason.
Not having books securely held in these mailers also causes damage to the books, I do reuse them but I tape it down to a tight package around the books and tape both ends.
Dusky Rose has a good suggestion for you to follow through with.
Theft is possible, but more than likely it's improper securing of the books in the package and having the books fall out during mail processing. Since I work at a Plant I see books and other items that have been seperated from the rest of the package and we have a hard time finding out what goes where. I have clerks whose only job for 8 hours a day is to piece together damaged letters and retape broken boxes.
Theft (also known as Rifling) is a possibility. As far as your new carrier goes, it takes time to learn the route, they may have done a route adjustment recently where your neighborhood or street was added to the end of this new carriers route. This would make it look to you as if he is late everyday where it may be because that is now how you will get your mail every day.
Hopefully this explanation helps.
Was sorry to hear that your books didn't make it to their destination in one piece. Coming from the Post office family I know some of the problems they have with bulky packages.
If your package came open there is a possibility that only 4 books were left in it to forward on. The other books could possibly be setting in the post office's dead file. Please check with them to see if they have them. Be patient through because I understand the "dead" file is a room full of letters, packages, etc. that had broken open, name and addresses had been smeared and unreadable, or torn by the post office machinery.
Hope you can solve this problem. I understand how frustating it can me. It also happened to me in the past until I learned about the dead room.
good luck with your search!