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Topic: Timeframe for marking books received

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Subject: Timeframe for marking books received
Date Posted: 6/18/2013 11:40 AM ET
Member Since: 6/20/2007
Posts: 4,979
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I browsed the Help Center, and unless I'm mistaken, there is no set time frame for when a receiver must mark a book received.  All I could find was:

It is important to mark books received as promptly as possible after receiving them. This is a cardinal rule of the club.


 The reason I bring this up is because a book I mailed out first class was shown as delivered by USPS DC on June 8.  When I asked the recipient if she had received it, and if so to please mark it mailed, she said that she was traveling and wouldn't be home until Thursday, and would mark it received once she picked up her mail (not sure how long that takes obviously).  But even if she marks it received on Thuesday, that's 12 days after the book was received.  While it's not a huge deal to me, as I used PBS-DC, I do think this is unfair to those who don't use PBS-DC.  Is 12+ days really an acceptable time frame for marking a book received?

I understand the recipients predicament, she was very nice, answered my PM, and I don't want to speak poorly of this person at all--they do not in any way deserve that.  I guess I'm asking others' opinions as to what constititutes a reasonable amount of time to mark a book received. Ever since using PBS-DC I've noticed that it often takes recipients several day--3-6 days many times--to mark books received. Is this generally what is considered reasonable?

Date Posted: 6/18/2013 12:00 PM ET
Member Since: 6/29/2007
Posts: 17,091
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I look at it this way.  She won't "receive" the book until she gets home. It doesn't matter when USPS delivered the book.  If someone only makes one trip a week to the post office, sometimes the sender is going to have to wait until the mail gets picked up before getting their credit. 

I would have a problem if she waited a week to mark it received after she's picked up her mail. 

Every member has the option to use PBS-DC or Printed Postage, so whether or not this is "fair" is moot. 

Date Posted: 6/18/2013 12:28 PM ET
Member Since: 6/20/2007
Posts: 4,979
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So if I go out of the country for a month, it's OK to not mark my books received for over 30 days? Is that really considered acceptable?

Also--in all of these cases, the deliveries were made to a residence, not a PO Box, so no trip to the PO was required to receive the book.



Last Edited on: 6/18/13 12:30 PM ET - Total times edited: 1
Date Posted: 6/18/2013 12:59 PM ET
Member Since: 10/24/2008
Posts: 1,383
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You can assume that the books were delivered to the residence or held that the PO. I know of several people who have their mail held at the PO until they get back from their vacation.

Date Posted: 6/18/2013 1:44 PM ET
Member Since: 6/20/2007
Posts: 4,979
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Agreed. However, I find that almost no one has marked their books received within 2 days of receipt.  I just find it hard to believe that the vast majority of swappers that I'm sending books to are having their mail held at the post office.

I guess I'm finding the statement: "It is important to mark books received as promptly as possible after receiving them. This is a cardinal rule of the club" to really hold no meaning. Personally, I try to mark books received the same day but no later than the next day. Looking at my transaction archive, I am clearly in the minority here. People can in reality mark books received whenever they feel like it. Days, even weeks after delivery, without consequence to them. I find it odd that we have set deadlines for responding to a request, mailing, marking mailed, but none for receiving. So the sender has strict deadlines, but the recipient can potentially hold the sender's credit in limbo for as long as it takes them to mark received. Doesn't quite seem fair to me, but that's just my opinion. And yes, while everyone is offered PBS-DC, not everyone can afford it. Not everyone even has a printer. So by delaying marking books received it is those people that may disproportionately see their credits delayed.

All in all not a huge deal, it's just a book, it's just a credit. But it just seems wrong to me that we have zero requirements of recipients while we have several of the senders.

 

Date Posted: 6/18/2013 2:08 PM ET
Member Since: 1/15/2007
Posts: 1,410
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.



Last Edited on: 2/2/15 2:07 PM ET - Total times edited: 1
Date Posted: 6/18/2013 2:24 PM ET
Member Since: 1/17/2009
Posts: 9,725
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I don't see the issue. I've mailed more than 1200 books out and all but 2 of them were marked received before they went "lost in the mail". And, I don't use DC regularly. So, that's 1198 books that were marked recieved and 2 that weren't.

So, to my mind, it's not a big deal when exactly something is marked received, as long as it IS marked received. I honestly don't worry about it all that much. The only thing I do is, if it's a couple of days before the book is going to be marked lost and it's still not been marked received, I will send a PM to ask the person if they got the book. I've had to do that 6 or 7 times out of >1200 books. And 4 or 5 times, they "forgot" or whatever. I still think that's a really low percentage out of >1200 books.

I travel for work frequently, so sometimes I've gotten PMs from people asking me if I've received so-and-so title ... particularly if it was "delivered" on Monday or early in the week ... but I just tell them I'll be receiving my mail when I get home on Friday and probably not really until Saturday, to be honest.

I've also had a book scanned as "delivered" to me that actually arrived in my mailbox a full 16 days later. So, stuff like that DOES happen, although I wouldn't claim that's the usual experience.

Summer is vacation time, so that delay in marking received is probably more common at this time of year.

I also don't see how, exactly, PBS would enforce "delayed receive marking". Without DC, I don't see how you would know the day something arrives, and with DC, scans aren't "proof" of delivery to the right address, and it also doesn't take into account all the people who don't get their mail every day for whatever reason.

I don't even go get my mail every day. I usually do, but sometimes the /home from work/PU something for dinner/make dinner/do homework/drive to swim practice/PU from swim practice/get-the-darn-kids-in-bed/ cycle just takes too long for me to go get the mail.



Last Edited on: 6/18/13 2:30 PM ET - Total times edited: 1
Date Posted: 6/18/2013 2:34 PM ET
Member Since: 3/2/2010
Posts: 80
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I know that I'm guilty of waiting a day or so after I've I've received a package to makr it received.  I do this because I frequently wokr late and by the time I get home and collect my mail, it's time for bed.  Often I don't even open my mail until the next afternoon, or if I'm working late that night too, maybe not until the next day.  And when I do open my mail, I'm often inn a hurry to check and sort out the bills, and I put the book packages aside for a bit when I have time to open and check the book condition (I've been burned a couple times when I didn't look before I marked the book received).  S, yes, it could take me a few days to mark a book received.  I try to get to it as soon as possible but sometimes life gets in the way.

OTOH,  I've waited as long as three weeks for a recipient to mark a book I sent received.  I use PBS DC so I've already gotten the credit but I do like to clear the books off my account page and wonder when they sit around long after the tracking shows it delivered.

Date Posted: 6/18/2013 2:51 PM ET
Member Since: 1/8/2009
Posts: 2,016
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Sheryl, i understand the thrust of what you are saying. I think there are no deadlines for receiving because there's no documentation of when a book is ever received. Numerous posters have written about how USPS tracking "delivered" doesn't always mean delivered. I also don't know if TPTB keep track of how long it takes us to mark books or if that affects our club standing in any way behind the scenes. 

I also keep track of USPS "Delivered" vs. marked received. There are people who do it on the same day or within 1-2 days, and there are some who take up to 2 weeks. The latter are rare for me, however. 

I personally strive to mark books received within a day or two of their getting into my hands. I want to look at books in natural daylight because I've missed stains and such before with artificial lighting. However, I wouldn't think too much of it if someone marks my books received just before the "lost" date if it were shown to be delivered before then. That's how long I should be patient for, regardless. Just a personal opinion. 

Date Posted: 6/18/2013 2:52 PM ET
Member Since: 6/20/2007
Posts: 4,979
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When a customer pays for DC from the USPS, that scan saying it was delivered is indeed considered proof of delivery. You pay for confirmation that the item was delivered.  Of course there are instances where things are scanned as delivered but are in reality delivered to the wrong address, just as there are instances where things are delivered but not scanned as such. (My letter carrier yesterday almost forgot to scan a Certified Letter and had to actually get it back from me to scan). I understand that things happen, but I'm talking about the majority of the time, not the few exceptions to the rule.

I'm really not talking about things being marked received before being considered Lost in the Mail. I'm talking about recipients taking days, if not weeks, to mark things received after they've been received. I use PBS-DC for all of my books, and so I can see when an item was delivered as well as when the recipient marks it received, and I have been very (sadly) surprised at how the majority of recipients take days if not a week or more to mark something received. I'm not talking a day or two. The "life gets in the way" sotries--I get it. I work, I have 2 kids, 2 different schools, 2 different school schedules, doctor appointments, their activities, I volunteer at my local Rescue Squad (and 911 has no set schedule), so I totally get that people may not be able to mark things received that day, or even the next day. I get it. I do. But I think that a recipient waiting 5 days, 7 days, 10 days or more to mark something received really isn't right. When we joined the Site, we agreed to mark books received in a timely fashion. I don't think 5 or more days is timely, but it seems that I am the minority in this belief.

Based on my transactions and observations, I am assuming that my experience is "typical" of a normal PBS member.  Like I said, I use PBS-DC, so I get my credit and in general it's not a problem for me. But I think about all the people who don't use PBS-DC, who took the time to package and mail on time, but whose credits are being delayed because the recipient takes 7 days to mark something received.

When PBS-DC wasn't working a few months ago, the credit delay meant potentially losing a WL item for me. So IMHO it does matter. But again, I seem to be the only one who thinks so. No worries, I'm ok with being the minority. :)



Last Edited on: 6/18/13 3:43 PM ET - Total times edited: 1
Date Posted: 6/18/2013 3:02 PM ET
Member Since: 1/17/2009
Posts: 9,725
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I don't think it's been my experience that people wait that long to mark received. I mail mostly without DC, and most things I mail get marked received somewhere 6-14 days after I mail them out.  I would even say within 10 days of being mailed. I find it rare for packages to go into that 3rd week, although it happens.

I think that's about right, as from what I can tell of things that get mailed TO me with DC, they usually arrive somewhere 6-14 days after they were mailed, and of things that I've mailed with DC, it seems to take about the same.

 



Last Edited on: 6/18/13 3:03 PM ET - Total times edited: 1
Date Posted: 6/18/2013 7:27 PM ET
Member Since: 8/19/2007
Posts: 4,243
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If I have a book coming, and I'm on vacation, and it shows that the book was delivered, I will send a PM to the sender letting them know the situation and also that I will mark the book appropriately as soon as I return home (usually giving them a general time frame as to when).  I've never had any problems with doing this.  Pat

Date Posted: 6/18/2013 9:26 PM ET
Member Since: 11/15/2008
Posts: 3,308
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As long as people mark it before it goes lost, I don't have an issue.  When I was on away rotation or now, when I travel, it could take me a week to mark the book recieved if the days hit right.  Also, my carrier sometimes scans books as "delivered" but doesn't actually deliver them until she can put them on truck on Friday instead of carrying them on her walking route. 

I think when mailing with PBS, you need to expect not to get your credits until the lost date and be pleasantly surprised when you get them earlier.  Sometimes, media mail takes longer, and sometimes the reciever is travelling.  I look at it as luck of the draw.

Date Posted: 6/18/2013 9:32 PM ET
Member Since: 8/16/2007
Posts: 15,186
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So if I go out of the country for a month, it's OK to not mark my books received for over 30 days? Is that really considered acceptable?

No, the Help Center says you should not be requesting books if you are going to be gone a month.  This member is right on the border of where the site says that WL books should be put to Autp Request- OFF (they recommend that you do so if you will be gone 2-3 weeks. Maybe she didn't realize she'd be gone that long, maybe she's just rude. You could always point out the Help Center doc saying she shouldn't be requesting books if she knows she will be gone for an extended amount of time.

I will be away from my account for a prolonged time; how should I handle this?

If you plan to be out of town (or away from email) for longer than five days, you can use the Vacation/Hold feature to put your bookshelf on hold. This feature prevents incoming requests and "hides" any item on your Wish List that has not been set to auto-request, but it will not suspend active transactions (for books already requested by or from you). 

  • Note: Using the Vacation Hold will not affect active (ongoing) requests in your account.

If you will be away for a longer time (longer than 2 or 3 weeks), it would be best if you turned auto-request OFF for your Wish List books - if you will be away from home for a while, it is not really fair to ask senders to send to you and wait a long time for their credits.    If you are away from your account for a very long time and a Wish List book is auto-requested for you, the system may mark it received in your absence so that the sender gets credit (see more details below*).

Please ensure that your incoming mail can be "held" for you in your absence. Requestors are responsible for providing dependable addresses to senders.

  • If you are moving, you must arrange for your incoming Media Mail to be forwarded (this will not happen automatically, as it does for First-Class Mail).
  • If you are simply to be away from home, and will be returning to the same address, you should speak with your PO about holding your mail.

Other Important Things to Consider

  • If you WANT books to be auto-requested for you from your wish list while you are away, and you will be away longer than three weeks, we suggest one of two things:
  1. use Requestor Conditions that explain this "I am away from home so the system will mark your book received 26 days after you mark it mailed. If you don't want to wait 26 days to get your credit, please decline this request"  (you can read about using Requestor Conditions in How to Use Requestor Conditions  OR
  2. log in periodically while you are away and mark all incoming books received although you have not been home to mark them received.

It is not fair to ask senders to wait a very long time for credit, so if your planned absence will be longer than a month you must do one of the above: (1) put your Wish LIst on hold with NOTHING set to auto-request or (2) use Requestor Conditions as above or (3) log in periodically to mark the books received while you are away, even if you have not been home and even if you do not know if they have arrived.  (Yes, this means you may mark some books received that do not actually arrive, but this is fairer than asking senders to send to you in good faith and then wait an extremely long time for credit while you are away.)

  • If you return from being away, and books were delivered in your absence
    • check your email inbox and your Transaction Archive (linked from your My Account page) to see if the books were declared lost in the Mail while you were away.
  • It is best NOT to request books too close to the date of your "hiatus"--in other words, that will not be likely to arrive before you leave your computer for a prolonged time, so that there are no issues about returned mail, or books marked received by the system in your absence.
    • If you DO request a book and then plan to leave home for a while it would be considerate to tell the sender that there will be a delay in your marking the book received.
      • You can contact the sender(s) of the book(s) using the PM button on the requests you submitted
      • This will prevent the sender(s) from worrying if the books are declared "lost" while you are away.
    • If books were marked received in your absence that were not actually delivered to you:
      • The sender(s) will have gotten credit(s) for sending the book(s) when they were marked received.
      • To contact the sender:
        • Go to your Transaction Archive page under My Account in the toolbar at the top of the site
        • Scroll down to see the completed transaction for the book in question on the Transaction Archive page
        • Click  to send a message to this sender; type the message in and click Send.
          • If the sender does not respond to your message within a week, please let us know
        • The sender can give the credit back following the instructions in How do I give credits to other members? and read A book I sent is lost in the mail! for information about tracking this unreceived book through USPS.
        • You can also do some "detective" work on your end--discuss this package with your postal carrier and local PO.  It may be at your local PO being held for your return.
    • Putting your account on hold for a prolonged period while books are en route to you (or using Auto-request on the Wish List to get Wish List books in your absence) does include a small amount of risk that books will be marked received by the system in your account that were not received.*

If you will be away from PBS for a very long or uncertain period of time, you can also always ask us to suspend your account.

===============================

*If during your absence from home you will be away from a computer for a prolonged period of time, and will be unable to log into your account, there is a chance that books that are "en route" to you while you are away will be marked received by the system.  (Note: Using the Vacation Hold will not prevent this from happening; this mechanism is in place to protect the sender from requestors who order books and don't return to mark them received.  Setting a vacation hold does not guarantee that a member will return to the account, so the Vacation Hold does not prevent the system from processing active transactions normally.)

  • If you have not logged in for a while and you have a book en route to you, you should receive an email from PBS asking you to log in to demonstrate that you are still an active member, and if possible, you should do this within the timeframe given in the email.
  • If your account appears "inactive" to the PBS computer, a book that is en route to you will be marked received by the system on the 26th day (the 35th day if sender or requestor is outside the contiguous US) after it is marked mailed (it will not be declared Lost).

 



Last Edited on: 6/18/13 9:33 PM ET - Total times edited: 2
Cathy A. (Cathy) - ,
Date Posted: 6/18/2013 9:49 PM ET
Member Since: 12/27/2005
Posts: 4,124
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Based on my transactions and observations, I am assuming that my experience is "typical" of a normal PBS member.

It may not be typical. My experience is quite different. I just ran a tally of days between "delivered" scan and being marked received for all packages I've sent out this year, and here are the results:

0 days -- 23 packages
1 day -- 8 packages
2 days -- 2 packages
3 days -- 2 packages
4 days -- 2 packages
5
6 days -- 1 package, damaged by USPS
7
8 days -- 1 package, this one was scanned delivered again, 3 weeks after it was marked received, so something weird happened here
20 days -- 1 package

So 82.5% of my books are marked received within 2 days; 95% are marked received within a week. I did this same analysis a few years ago, and as I recall, I got very similar results then.

I have no idea why your results are so different, and I don't know which of us has the more typical experience. Perhaps it's somewhere in between.

Date Posted: 6/18/2013 10:54 PM ET
Member Since: 6/20/2007
Posts: 4,979
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Cathy--your stats are interesting. Thanks for posting them. I just ran the same stats for me for April, May, and June, and 33% (one-third) took 4 or more days after being scanned delivered before they were marked received.  So in comparison to you, I only had 67% marked received within 2 days.  The longest was 11 days. 

Date Posted: 6/18/2013 11:00 PM ET
Member Since: 6/20/2007
Posts: 4,979
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Melanie--the book in my OP was not a WL book; it was requested off my shelf. I am guessing that the member maybe got called away last minute and it wasn't expected. It happens. I don't think she's rude.  This part is pertinent, I think:

  • It is best NOT to request books too close to the date of your "hiatus"--in other words, that will not be likely to arrive before you leave your computer for a prolonged time, so that there are no issues about returned mail, or books marked received by the system in your absence.
    • If you DO request a book and then plan to leave home for a while it would be considerate to tell the sender that there will be a delay in your marking the book received.
      • You can contact the sender(s) of the book(s) using the PM button on the requests you submitted
      • This will prevent the sender(s) from worrying if the books are declared "lost" while you are away.

I totally understand that last minute trips happen. I was the receiver at one point when we suffered a death in the family and had to leave town for 3 days, and nothing got marked received in my absence. But as the comparison between my stats and Cathy's show, I seem to be having a slew of receivers taking a long time to mark received, at least compared to Cathy.



Last Edited on: 6/18/13 11:00 PM ET - Total times edited: 1
Date Posted: 6/19/2013 11:39 AM ET
Member Since: 1/17/2009
Posts: 9,725
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Well, I can say that I never put my account on hold when I travel. Because otherwise I would not be able to order books at all.

Let's say I have a 7 day trip planned. When should I stop ordering books? Is 2 weeks before my trip reasonable? If the person who gets my order mails out within 2 or 3 or 4 days, chances are the book will arrive before I leave. If the person who gets my order takes the whole 12 days to mail it out, then chances are, I won't get the book before I leave.

So, I guess you really have to stop ordering books 3 or 4 weeks before you leave. And then hope that the person who gets the order 1. takes less than 12 days to mail out and 2. doesn't let the order roll over after 5 days, which adds a whole new dimension to "how long in advance do I need to stop ordering books".

And, since I have no control over how fast the sender mails the book to me or whether or not s/he lets the order roll over ... I just order books when I see a book I want and they come when they come and I mark them received when I mark them received.

Date Posted: 6/20/2013 1:08 AM ET
Member Since: 12/28/2006
Posts: 14,171
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Thank you Melanie for posting the specific guidelines. 

RL happens (although vacations are usually planned ahead of time) and all that.  And I really do strive for patience, but this issue sometimes chaps my hide.  This is one of the reasons I choose the extra expense of buying PBS tracking, but many members do not and are left hanging (waiting for their credit to arrive) while the receiver is galavanting elsewhere.   As a sender, we are required to mail within a specific time frame (also defined as 'prompt'), and I just think that the receiver should be as considerate of marking the book received as they expect the sender to mail promptly...that courtesy should work in both directions.

Also when using USPS tracking, TPTB suggest the sender contact the receiver a few days after the package is scanned delivered.  A few days, because yes RL happens (we've all been there).  But a few days is different than a few weeks.

The final straw for me happened when I was a relatively new member.  New enough that I carefully watched a book I sent to a member less than 10 miles away...I was curious how long it would take USPS to deliver Media Mail that close to me.  So I waited, and waited, and waited...for a package I could have walked to the requester in an afternoon.  Concerned, I finally pm'd the member and asked if the book had arrived...more time goes by.  She finally answered my pm, she had been very busy but yes the book had arrived.  But she still did not mark it received.  So I waited several more days (and contacted my TG), and finally sent a polite pm reminding her to mark the book received so I could get my credit.  Just a couple days before the book went lost, she finally marked it received.   I've been using tracking ever since.

IMO, I'm seeing a bigger percentage of members delay marking books received after the 'delivered' scan.  When I first started using this feature several years ago, the large majority were marked within 48 hours.  Now less than half are marked 'promptly' and a significant number are delayed 5 to 10 days from the delivery stamp  sad  I frankly do not believe USPS inefficiency accounts for most of these delays.

 

Date Posted: 6/20/2013 7:43 AM ET
Member Since: 6/20/2007
Posts: 4,979
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Thank you Denise!! This is exactly what I'm seeing too! I agree with you 100%.
Cathy A. (Cathy) - ,
Date Posted: 6/20/2013 9:52 AM ET
Member Since: 12/27/2005
Posts: 4,124
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Sheryl -- I guess it's all in how you look at it. To you, 67% being marked received within two days is "almost no one", while I would say that the large majority of your books are being marked received in a timely fashion. I guess even if my "timeliness numbers" were as low as yours it just wouldn't bother me that much.

Date Posted: 6/20/2013 10:26 AM ET
Member Since: 6/20/2007
Posts: 4,979
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Maybe "almost no one" wasn't a particularly accurate statement, but of the fully one-third who aren't marking received within 2 days, they are waiting to mark received for a full 7 days or more, and yes, for the same reasons Denise outlined, I don't think this is right. Right now I have one that was scanned delivered 12 days ago yet hasn't been marked received, and I personally think that that's a bit much. Every once in a while? Sure. But not one out of every 3 books I mail.
Date Posted: 6/20/2013 10:48 AM ET
Member Since: 5/29/2011
Posts: 634
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i have a slightly different perspective on this one.

I check my mail usually 1-2 times a week.   I will only check books in sunlight as I have been burned in the past by missing things with artificial lighting.  When the book is mailed and I notice the person uses DC; I don't stress at all about marking the book received as soon as possible, the person has the credit and I have a time permitted by PBS to mark the book received.  The PO could deliver the book on Monday, I might not even get to my mailbox again until Friday and then it could be Sunday before I actually examine the book.  If the book did not use DC; I will try and be more diligent in checking my mailbox an extra time and once receiving the book mark it more quickly as received so the person can get their credit.  

Since PBS is not the center of my life as much as I would love to spend all day reading books and coming to PBS to get new books and marking my books received, that is not my reality.  Guess patience is a virtue on this site :)

 

 

 

Date Posted: 6/20/2013 11:53 AM ET
Member Since: 8/3/2009
Posts: 537
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"I think when mailing with PBS, you need to expect not to get your credits until the lost date and be pleasantly surprised when you get them earlier.  Sometimes, media mail takes longer, and sometimes the reciever is travelling.  I look at it as luck of the draw."

That's my position as well. If getting credits ASAP is a priority for you as a sender, use PBS DC and get them right away. Otherwise, I don't see what a few days here or there makes a difference. As a receiver, I try to log in books promptly, but it's often the next day, or a couple more if I've been out of town. If points are the problem, in the sense of always having a few for wishlist requests, it's worth keeping a reserve of a few poitns around no matter what - maybe 2-5 depending on how frequent a PBS user you are.

Date Posted: 6/20/2013 5:03 PM ET
Member Since: 6/20/2007
Posts: 4,979
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I have a time permitted by PBS to mark the book received.

Actually, unless I'm missing something, there is no time frame allotted by PBS in which to mark a book received.  This is IMHO an issue, and the reason I started the thread. As quoted from the Help center above, the only thing I could find on this subject was "It is important to mark books received as promptly as possible after receiving them. This is a cardinal rule of the club."

The PO could deliver the book on Monday, I might not even get to my mailbox again until Friday and then it could be Sunday before I actually examine the book.

This is where you and I differ.  I personally don't find marking a book received 6 days after delivery to be prompt, which is what is supposedly a cardinal rule of the club as quoted from the Help Center. Plus, the term prompt is subjective and obviously means different things to different people, as evidenced in this thread.

it's worth keeping a reserve of a few poitns around no matter what - maybe 2-5 depending on how frequent a PBS user you are.

This is nice in theory, but it doesn't always work that way. I've been fortunate enough to have 3 or 4 WL books post to me at once every once in a while (usually after a long drought). Or I had a DVD box set posted to me that required all of my credits at once. That's how I ended up low on credits. Not complaining about it, but it's not always feasible to hang on to credits, especially for new members whose books are all at the end of the FIFO lines and those members who may not have bookshelves in the hundreds.

If getting credits ASAP is a priority for you as a sender, use PBS DC and get them right away.

I actually use PBS DC because of the delays in credits being marked received. But again, as I've already said, not every member has the funds, or even a printer, to do this. As I've stated, my credits aren't delayed since I use this service--but many others can't or don't and I personally find it inconsiderate that some members may not mark books received for a week or more after delivery, holding up credits to member who send out books without DC. I feel like in some ways this discriminates against members who can't afford to use DC--their credits are held in limbo whereas mine aren't.

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