2010 - The Finishing Touch How to Build Worldclass Customer Service [Financial Times Series] (Paperback) ISBN-13: 9780273713012 ISBN-10: 0273713019 Genre: Business & Money ? 2005 - Smarter Pricing How to Capture More Value in Your Market [Financial Times] (Hardcover) ISBN-13: 9780273706137 ISBN-10: 0273706136 Genre: Business & Money ? 2001 - Customers That Count How to Build Living Relationships with Your Most Valuable Customers (Hardcover) ISBN-13: 9780273654315 ISBN-10: 0273654314 Genre: Business & Money ? 1994 - The Power of Relationship Marketing How to Keep Customers for Life [Financial Times] (Hardcover) ISBN-13: 9780273609070 ISBN-10: 0273609076 Genre: Business & Money ? Clientes Que Cuentan Los Nuevos Retos En La Atencion Al Cliente [Spanish Edition] (Paperback) ISBN-13: 9788420530819 ISBN-10: 8420530816 Genres: Business & Money, Nonfiction ? |