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Topic: Torn over what to do

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Subject: Torn over what to do
Date Posted: 10/29/2009 8:23 PM ET
Member Since: 8/19/2009
Posts: 79
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Hi PBSers!

I just received a waitlist book that I was very excited to get. It is a big, heavy paperback. I was about to mark received when I noticed that the binding is totally separated from the spine on the top portion of the book. I dont know if that is the correct terminology - basically the pages are still attached to each other but are not attached to the cover. And there is a piece of fabric in between that is loose. Also the back cover is "loose" from the rest of the book if that makes sense. Otherwise it is in perfect condition including the dustjacket. I think it will be fine for reading - but since it is over 800 pages long, i do worry that it might fall apart on me. And of course I wont be able to repost it.

What would you do in this situation?

Date Posted: 10/29/2009 8:28 PM ET
Member Since: 4/30/2007
Posts: 2,728
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You should mark the book received with a problem- that book is not postable.  It is up to you if you want to ask for your credit back, but given that you can't repost it, I would if I were you.  It doesn't matter how big the wish list is for a book- unpostable is unpostable, no matter how desireable.  The bottom line is that it does not meet posting requirements and according to PBS rules, you should mark any unpostable book received with a problem.

Date Posted: 10/29/2009 8:42 PM ET
Member Since: 10/22/2009
Posts: 1,891
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I'm new here and am not talking about the rules, just what I would do. if I received an 800 page book that I wanted for a really long time for basically free (ok, $2.50 for the postage you paid for the book you swapped to earn the credit), I would be thrilled and not worry that it's not in great shape. even if you read it once and it does fall apart you are still way ahead of the game. 

Date Posted: 10/29/2009 8:54 PM ET
Member Since: 8/19/2009
Posts: 79
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Thank you for your input!

Lori - I know what you mean but I don't feel that it comes down to the money. I could buy the book on Amazon brand new for not much more than the cost of shipping a PBS book. But I like the concept of this site and the PBS community. I guess it is more of the principle - the rules exist for a reason and I think PBS members should abide by them so that books can be reposted and the system can keep working. I decided to mark RWAP - maybe this will keep other people on here from receiving unpostables...

Thanks again!

Date Posted: 10/29/2009 9:18 PM ET
Member Since: 9/13/2007
Posts: 2,520
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Goli, I'm with you. It's the principal of the thing. Books are supposed to meet minimum condition requirements in order to be posted here. It's something that every member agrees to when they join, and each and every time they post a book. If you don't really care about condition there are other sites out there that are less stringent. The condition guidelines are what sets PBS apart, they are why I choose to swap here, and when someone feels like I should be satisfied with whatever they deem to send me because this is a "used book swap" it really ticks me off. I wouldn't pay 2.50 for a book with a busted spine (or water damage, or mysterious stains, etc) at goodwill, why should I have to "pay" that for one here, and without my knowledge or consent? 

Last Edited on: 10/29/09 9:19 PM ET - Total times edited: 1
Date Posted: 10/30/2009 8:43 AM ET
Member Since: 6/28/2005
Posts: 390
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"It is a big, heavy paperback. "  "Otherwise it is in perfect condition including the dustjacket."

Your paperback came with a dustjacket? Can the book be reglued? I've had great success repairing books with this kind of wear/damage.

Date Posted: 10/30/2009 11:06 AM ET
Member Since: 8/18/2005
Posts: 7,977
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I wouldn't pay 2.50 for a book with a busted spine (or water damage, or mysterious stains, etc) at goodwill, why should I have to "pay" that for one here, and without my knowledge or consent? 

I agree. There's waayyy too many members who join who think that if the book is 'readable' then the rules mean nothing. Or that people are 'nitpicking'. And some believe the books here are free, so why the heck are they complaining?

The fact is the site has rules for a reason. There is a minimum standard that is acceptable to be posted, and every member agrees to that not only when they sign up, but when they agree to ship a book. Its one of the reason the FIFO system works, so that people don't have to describe the condition of every single book they post and then hope someone picks their book out of the pack. That way if you get a book above standards, it's great! But at least we should know that the book won't be below standards. So getting the next book in line works out.

Or it should, if people followed the rules. And if people report the problem swaps like they're supposed to. Not reporting a problem swap isn't doing anyone any good, and just encurages those who don't play by the rules to keep sending out bad books. So another person gets a bad book which could have been prevented with a RWAP. And I know it's hard to mark them RWAP. I hate it. But I don't want to pass the problem along to someone else by ignoring it and letting the sender think that what they sent was okay when it wasn't.

When the quality of the books on this site go downhill, because people don't report RWAP, then people will stop posting and go to other sites where there's no FIFO line and each book has to be described. That's a royal PITA, and you never know if you're book will even be seen by people because there is no line.

So report them when needed. It'll help weed out the crappy books getting passed around, and weed out the members who can't follow the rules, and hopefully save someone else from disapointment.

Date Posted: 10/30/2009 11:56 AM ET
Member Since: 12/28/2006
Posts: 14,177
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The book should be marked RWAP, as this alerts PBS a book was received in unpostable condition.  What was the condition of the wrapper?  Any chance the damage occurred enroute?  Occassionally large, heavy books sustain damage from Media Maul flexing them in directions hardcover books cannot bend without damage. 

If you feel the book was damaged before shipping, asking for your credit return is optional and totally up to you. 

Date Posted: 10/30/2009 8:24 PM ET
Member Since: 8/19/2009
Posts: 79
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oops my mistake. I meant hardcover! I marked RWAP and the sender refunded my credit. The box it came in was not damaged at all. It's not fun to do the whole RWAP thing but I know it is the best thing to do for this site. Thanks everyone for giving me the motivation to do it!